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ServSafe Quarterly 2024

Total questions: 110

Worksheet time: 1hrs 5mins

Name
Class
Date
1.

Which agency enforces food safety in a restaurant or foodservice operation?

a)

Centers for Disease Control and Prevention

b)

Food and Drug Administration

c)

State or local regulatory authority

d)

U.S. Department of Agriculture

2.

Three components of active managerial control include

a)

identifying risks, creating specifications, and training.

b)

identifying risks, corrective action, and training.

c)

identifying risks, creating purchase orders, and training.

d)

identifying risks, re-certifying equipment, and training.

3.

Sewage is backing up from a floor drain in a prep area. What is the first thing that should be done?

a)

Notify the local regulatory authority

b)

Stop service in the operation

c)

Determine if there is a significant risk to food

d)

Attempt to unblock the drain

4.

To prevent the deliberate contamination of food, a manager should know who is in the facility, monitor the security of products in storage areas, keep food defense information accessible, and know

a)

when to register with the EPA.

b)

how to fill out an incident report.

c)

where to find Safety Data Sheets in the operation.

d)

whom to contact about suspicious activity.

5.

Which one of these are part of ALERT - protecting against deliberate contamination (select all that apply)?

a)

Assure (safe sources)

b)

Look (monitor security)

c)

Employees (know who belongs)

d)

Threats (know plan of action) & Reports (keep records)

e)

Alarm (call the police)

6.

A food handler who has just used their cell phone must do what before handling food?

a)

Apply hand antiseptic

b)

Wash hands

c)

Put disposable gloves back on

d)

Wipe hands on a cloth towel

7.

As part of handwashing, food handlers must scrub their hands and arms with soap for at least

a)

3 seconds.

b)

5 seconds.

c)

10 seconds.

d)

20 seconds.

8.

To work with food, a food handler with an infected hand wound must:

a)

Cover the wound with an impermeable cover and wear a single-use glove.

b)

Cover the wound with an impermeable cover and limit contact with food.

c)

Wash hands and bandage the wound with an impermeable cover.

d)

Apply ointment and bandage the wound with an impermeable cover.

9.

How should food handlers keep their fingernails?

a)

Short and unfiled

b)

Short and unpolished

c)

Long and unfiled

d)

Long and unpolished

10.

What should a manager of a quick-service operation do if a food handler reports having a sore throat and a fever?

a)

Exclude the food handler from the operation.

b)

Report the illness to the local regulatory authority.

c)

Speak with the food handler’s medical practitioner.

d)

Restrict the food handler from working with exposed food, utensils, and equipment.

11.

What action should a manager take when a food handler reports having diarrhea and being diagnosed with a foodborne illness caused by Shigella spp.?

a)

Keep the food handler away from duties that involve food.

b)

Exclude the food handler from the operation.

c)

Make sure the food handler is supplied with disposable gloves.

d)

Make sure the food handler washes hands often.

12.

Which food handler is less likely to contaminate food, utensils, and equipment?

a)

Server eating soup at the server station

b)

Dishwasher chewing gum while washing dishes

c)

Prep cook drinking a can of soda while prepping food

d)

Chef smoking in a designated area outside the establishment

13.

How long must shellstock tags or labels be kept on file?

a)

30 days after the day the shellfish were received

b)

90 days after the day the shellfish were received

c)

30 days after the last shellfish was removed from the container

d)

90 days after the last shellfish was removed from the container

14.

When receiving a delivery of food for an operation, it is important to:

a)

Inspect only the TCS food.

b)

Inspect all food immediately before storing it.

c)

Inspect it within two hours.

d)

Store it immediately and inspect it later.

15.

Which item is stored correctly in the cooler?

a)

Macaroni salad stored above raw salmon

b)

Raw ground pork stored below raw poultry

c)

Raw poultry stored above raw pork roast

d)

Sliced pineapple stored below raw steaks

16.

Ready-to-eat TCS food must be date marked if it will be stored for longer than

a)

12 hours.

b)

24 hours.

c)

36 hours.

d)

48 hours.

17.

A recall has been issued for a specific brand of orange juice. The store manager has matched the information from the recall notice to the item, removed the item from inventory, and stored it in a secure location. What should the manager do next?

a)

Refer to the vendor notification for next steps

b)

Contact the supplier and arrange for the product to be picked up

c)

Label the item to prevent it from accidently being placed back in inventory

d)

Inform the local media, customers, and employees of the reason for the recall

18.

What is the maximum amount of time that ready-to-eat TCS food can be stored in a cooler at 41°F (5°C) before it must be sold, served, or thrown out?

a)

2 days

b)

5 days

c)

7 days

d)

9 days

19.

Pathogens are likely to grow well in a meat stew that is

a)

below freezing temperature.

b)

at refrigeration temperatures.

c)

between 41°F and 135°F (5°C and 57°C).

d)

cooked to the correct internal temperature.

20.

Which is a TCS food?

a)

Bananas

b)

Coffee

c)

Crackers

d)

Sprouts

21.

Cut melons should be stored at what internal temperature?

a)

41°F (5°C) or lower

b)

45°F (7°C) or lower

c)

51°F (11°C) or lower

d)

55°F (13°C) or lower

22.

Why are preschool-age children at a higher risk for getting a foodborne illness?

a)

They do not have strong appetites.

b)

They do not receive enough nutrition.

c)

They are more likely to suffer allergic reactions.

d)

They have not yet built up their immune systems.

23.

What is one factor that affects the growth of bacteria in food?

a)

Leanness

b)

Density

c)

Ripeness

d)

Acidity

24.

Using one set of cutting boards for raw poultry and another set of cutting boards for ready-to-eat food reduces the risk of what?

a)

Cross-contamination.

b)

Time-temperature abuse.

c)

Physical contamination.

d)

Toxic-metal poisoning.

25.

Peanuts and soy products are two possible food items that can be dangerous for people with what?

a)

food allergies

b)

FAT TOM

c)

Chemical sensitivity

d)

poor personal hygiene

26.

Wheezing and hives are symptoms of what?

a)

Food allergies.

b)

Norovirus.

c)

Botulism.

d)

Hepatitis A.

27.

A catering employee removed a 135°F (57°C) tray of lasagna from hot-holding for service in a hotel conference room at 11:00 am. By what time must the lasagna be thrown out?

a)

12:00 p.m.

b)

2:00 p.m.

c)

3:00 p.m.

d)

4:00 p.m.

28.

Which of these operations is never allowed to hold TCS food without temperature control?

a)

Catered event

b)

Nursing home

c)

Bar with a Happy Hour

d)

Bakery

29.

Which action could contaminate food at a self-service area?

a)

Keeping hot TCS food at 135°F (57°C)

b)

Allowing customers to reuse plates

c)

Labeling all containers and handles

d)

Taking food temperatures every hour

30.

Which food item may be handled with bare hands?

a)

Cooked pasta for salad

b)

Chopped potatoes for soup

c)

Canned tuna for sandwiches

d)

Pickled watermelon for garnish

31.

When preparing to wash dishes in a three-compartment sink, what is the first task?

a)

Remove leftover food from the dishes

b)

Fill the first sink with detergent and water

c)

Clean and sanitize the sinks and drain boards

d)

Make sure there is a working clock with a second hand

32.

When pouring sanitizer from its original container into a spray bottle, the spray bottle must be labeled with the:

a)

Common name of the chemical

b)

Expiration date of the chemical

c)

Date the chemical was transferred

d)

Name of the person who transferred the chemical

33.

Which does not require sanitizing?

a)

Plates

b)

Knives

c)

Walls

d)

Tongs

34.

What is the definition of sanitizing?

a)

Washing a surface to a clean level

b)

Using a cloth on a surface until it is clean

c)

Removing the amount of dirt on a surface to safe levels

d)

Reducing the pathogens on a surface to safe levels

35.

To make sure that the chemical sanitizer being used on a food-prep surface is at the correct strength, you should:

a)

Rinse it from the surface and then apply it a second time

b)

Test the surface first to confirm that there are no pathogens

c)

Heat it to the temperature recommended by the manufacturer

d)

Use a test kit to check the sanitizer's concentration when mixing it

36.

Outdoor garbage containers must be:

a)

Moved frequently.

b)

Kept covered with tight-fitting lids.

c)

Kept away from customer parking areas.

d)

Lined with plastic or wet-strength paper.

37.

What is a cross-connection?

a)

A threaded faucet

b)

A device that prevents a vacuum

c)

A brass valve that mixes hot and cold water

d)

A physical link between sources of safe and dirty water

38.

What step must managers take after creating a master cleaning schedule and training staff to use it?

a)

Monitor the cleaning program

b)

Determine what should be cleaned

c)

Determine who should do each task

d)

Time staff on how long they take to clean

39.

A handwashing station should have running water supplied at a temperature of at least:

a)

70°F (21°C) supplied through mixing valve.

b)

75°F (24°C) supplied through mixing valve.

c)

80°F (27°C)supplied through mixing valve..

d)

85°F (29°C) supplied through mixing valve.

40.

What is the best way to eliminate pests that have entered the operation?

a)

Raise the heat in the operation after-hours.

b)

Lower the heat in the operation after-hours.

c)

Work with a licensed pest control operator (PCO).

d)

Apply over-the-counter pesticides around the operation.

41.

Is it acceptable to purchase your own pesticides?

a)

YES

b)

NO

42.

How high should floor-mounted equipment be from the floor?

a)

At least 1 inch (3 centimeters)

b)

At least 2 inches (5 centimeters)

c)

At least 4 inches (10 centimeters)

d)

At least 6 inches (15 centimeters)

43.
Which procedure would help protect food from contamination by food handlers and customers?
a)
Sneeze guards
b)
mopping floors
c)
refrigerating food after 2 hours
d)
providing towels for busser
44.
When must food handler wash hands
a)
before bussing a table
b)
before taking off uniform
c)
before preparing burgers
d)
after handling clean glasses
45.
A guided document for states and counties to use when writing laws for food handling
a)
FDA Food Code
b)
USDA Food Code
c)
CDC Big 6 Diseases
d)
OSHA Safety Guidelines
46.
Sanitizing in Quat (ammonium) requires soaking for 30 seconds
a)
True
b)
False
47.
How long can cooked, hot TCS food be held at room temperature before tossing it?
a)
30 minutes
b)
2 hours
c)
4 hours
d)
6 hours
48.
How long can cooked, cold TCS food like chicken salad be held at room temperature before tossing it?
a)
30 minutes
b)
2 hours
c)
4 hours
d)
6 hours
49.
Person in Charge should...
a)
restrict food handler with Shigella
b)
restrict food handler with Jaundice
c)
exclude food handler with Shigella
d)
exclude food handler with cold & fever
50.
If someone has been diagnosed with Hepatitis A, they can return to work when the regulatory authority says it is ok.
a)
True
b)
False
51.
If someone has been diagnosed with Salmonella, they can ONLY return to work when the regulatory authority says it is ok.
a)
True
b)
False
52.
What do you do with recalled items?
a)
Label them on food storage shelf DON'T USE
b)
discard them
c)
move them to a sepate areas awaiting instructions
53.
On buffet line/self-service area, customers can reuse their plates to save dishes.
a)
True
b)
False
54.
What temperature is ok for cold foods on a buffet?
a)
39°F
b)
45°F
c)
70°F
d)
135°F
55.
Air drying dishes
a)
goes quickly when the water is hot enough
b)
goes quickly when the water is cold enough
c)
the wrong chemical sanitizer is used
d)
dishes aren't soaking in sanitizer long enough
56.
A manager catches an employee doing something wrong, they should
a)
stop them right away, perform a corrective action, and retrain them
b)
stop them right away
c)
talk to them after work about it
d)
write them up for record keeping in case someone gets sick
57.
What is the most likely cause of foodborne illness after eating cold bound salads
a)
poor personal hygiene of worker
b)
no sneeze guard
c)
food is held at room temperature for 4 hours and eaten
d)
thermometer isn't calibrated
58.
Equipment must have
a)
an NSF seal
b)
a CDC seal
c)
a ServSafe seal
d)
an OSHA seal
59.
Food Defense Programs are to keep our food supply safe
a)
True
b)
False
60.
Backsiphonage can be prevented by
a)
backflow prevention like vacuum breaker or air gap
b)
proper water filters
c)
turning of the water
61.

Shell eggs can be received at 45 degrees or lower, but stored at 41

a)
True
b)
False
62.
Food from recalls are ultimately
a)
the responsibility of vendors/suppliers to provide instructions
b)
the responsibility of the health department to provide instructions
63.
Cove molding or coving is used to make floors easier to clean
a)
True
b)
False
64.
Floors and walls must be sanitized
a)
True
b)
False
65.
Wash hands between
a)
taking out garbage & cooking
b)
taking out garbage & sweeping
c)

unpacking delivery & clearing a table

66.
The most common symptom of hepatitis A is
a)
jaundice
b)
diarrhea
c)
vomiting
d)
sore throat
67.
Which is NOT one of the Big 9 allergens
a)
mold
b)
sesame
c)
soy
d)
shellfish
68.
WASH water in 3-comp sink min of
a)
100
b)
110
c)
171
d)
180
69.

HOT water SANITIZING in 3-comp sink min of

a)
100
b)
110
c)
171
d)
180
70.
SANITIZE water in stationary rack dish machine min of 165 and in conveyor
a)
100
b)
110
c)
171
d)
180
71.
Cold food on buffet/self service is held max temp of
a)
41
b)
45
c)
70
72.
Hot food on buffet/self service is held min temp of
a)
135
b)
145
c)
155
d)
165
73.
Receiving ROP vacuum sealed food
a)
should be checked w/ thermometer between the packages
b)
should be checked by inserting the thermometer into the package
74.
Trash cans must be
a)
sealed & leakproof
b)
constructed of metal
c)
constructed of heavy plastic
d)
treated regularly by a PCO
75.
In HACCP, CCP means critical control point where things can go wrong
a)
True
b)
False
76.

Cleaning up vomit right away can reduce risk of virus transmission like Norovirus.

a)
True
b)
False
77.
In HACCP, HA means hazard analysis which is the 1st step of a food management system
a)
True
b)
False
78.

HACCP corrective actions are the steps taken to fix the problem. If was caused by an employee error/misunderstanding, retrain them immediately after.

a)
True
b)
False
79.
Food PACKAGED on-site for retail sale
a)
must be labeled if it contains 2 or more ingredients
b)
must be labeled if is to be sold within 24 hours
80.

If the ventilation system isn't working properly, can it affect how dishes dry?

a)

YES

b)

NO

81.

Use by dates (usually 7 days after making fresh product) are to avoid pathogen growth.

a)

TRUE

b)

FALSE

82.

What can you NOT do with your bare hands?

a)

wash lettuce

b)

make raw burger patties

c)

place cooked burger on a bun

83.

If you are combining cooked and raw ingredients, you must cook to 165.

a)

TRUE

b)

FALSE

84.

Tabletop equipment is to have 4 inch legs and floor equipment must have 6 inch legs.

a)

TRUE

b)

FASLE

85.

HOT holding any food is 135 degrees.

a)

TRUE

b)

FALSE

86.

Plant foods cooked for hot-holding are considered ready-to-eat food

a)

TRUE

b)

FALSE

87.

All staff should be able to recognize signs of an allergic reaction & know what to do about it.

a)

TRUE

b)

FALSE

88.

Allergens are proteins in food that can cause an allergic reaction in most people when their immune system mistakes them as a threat and attacks them.

a)

TRUE

b)

FALSE

89.

Decide whether these symptoms are common in allergic reactions to food

Categorize the following

wheezing

difficulty breathing

itching

swelling of tongue & throat

hives

rashes

diarrhea

headache

coughing

hair loss

muscle aches

YES
NO
90.

Decide whether these foods are in the BIG 9 allergens.

Categorize the following

sesame seeds

pineapple

fish like tuna & cod

shellfish like shrimp & oysters

soybeans (soy)

peanuts

treenuts

strawberries

beef

milk

eggs

wheat

gluten

lactose

YES
NO
91.

Molluscan shellfish (oysters, scallops, clams, mussels) must be cooled to 41 degrees in 4 hours after receiving w/ an internal temp of 50 degrees.

a)

TRUE

b)

FALSE

92.

Molluscan shellfish (oysters, scallops, clams, mussels) must come w/ a shellstock tag or label and kept for 60 days from the date of receiving.

a)

TRUE

b)

FALSE

93.

Always follow the manufacturer's instructions for cooking and storing food (like frozen vegetables)

a)

TRUE

b)

FALSE

94.

Shucked, live, or in-shell molluscan shellfish (oysters, scallops, clams, mussels) must be stored in their original containers w/a tag or label, and the shellstock tag must be dated when the last shellfish was used.

a)

TRUE

b)

FALSE

95.

Food cannot be stored in a bucket that once held pot soap, but linens can as long as it was properly cleaned and sanitized

a)

TRUE

b)

FALSE

96.

Meats that are not intact (ground meat, injected meat, cubed or pounded meat, ground seafood)

a)

are cooked to 165 F

b)

are cooked to 155 F

c)

are cooked to 145 F

97.

Pathogens like bacteria grow fastest from 70-125 degrees

a)

TRUE

b)

FALSE

98.

HACCP is about protecting food safety.

a)

TRUE

b)

FALSE

99.

Handwashing signs must be posted at hand sinks.

a)

TRUE

b)

FALSE

100.

Match the following government agencies with their responsibilities.

a)

FDA - Food & Drug Administration

1.

food code, inspects all food USDA won't

b)

USDA - US Dept of Agriculture

2.

inspect meat, poultry, eggs & catfish

c)

PHS - Public Health Service

3.

conducts research outbreak causes

d)

CDC - Centers for Disease Control

4.

investigate & study outbreaks, publish

e)

State & Local Regulatory Authorities (Health Department, etc)

5.

approve construction, inspect operations

101.

What is the most common reason food is contaminated?

a)

People

b)

Time & Temperature Abuse

102.

Match the following regarding shipments/deliveries

a)

frozen foods

1.

0 degrees or lower

b)

cold

2.

41 degrees or lower

c)

hot

3.

135 degrees or hotter

103.

All are acceptable ways to cool a big batch of soup except...

a)

place the pot in cooler

b)

break into smaller containers

c)

ice-water bath or ice paddle

d)

blast or tumble chiller

104.

Hand-delivering a plate made for a person with a food allergy is the​ ​ (a)   step of the list of steps taken for the special order.

Choose from the below words
last/final
first
second
105.

The power went out, what is the first thing you should do?

a)

write down the time

b)

contact the local regulatory authorities

c)

throw away the food after 4 hours

d)

check & record temperatures

106.

The common risk factors leading to foodborne illness are...

a)

not cooking to correct temp

b)

holding food (hot or cold)

c)

contaminated equipment

d)

poor hygiene

e)

purchasing from unsafe source

107.

Common symptoms of foodborne illness are...

a)

diarrhea

b)

vomiting

c)

nausea or abdominal cramps

d)

fever

e)

jaundice

108.

How often should you recertify with ServSafe?

a)

Every year

b)

Every 2 years

c)

Every 3 years

d)

Every 5 years

e)

Every 10 years

109.

A customer calls and says they're sick. What's the first thing you should do?

a)

call the local regulatory authorities

b)

collect their contact info and food they ate

c)

throw out the food

d)

fax/email time & temp logs to the CDC

110.

Cool food quickly from 135F to 70F in ​ (a)   and down to 41 or lower in the next 4 hours

Choose from the below words
2 hours
6
4
1