WorksheetsDispute Fox A-Z Training
Total questions: 1
Worksheet time: 1hrs 14mins
1-15.
Answer the questions below after watching the video
What percentage of Dispute Fox's system is cloud-based?
90%
75%
100%
50%
Which feature allows for side-by-side report comparison in Dispute Fox?
Automated client alerts
One-click credit report import
Branded customer portals
Side-by-side report comparison tool
What can you track using the homepage dashboard?
Only sales and clients
Only leads and invoices
Sales, clients, leads, invoices, and affiliate statistics
Only affiliate statistics
What is the purpose of the quick summary at the bottom of the homepage dashboard?
To manage billing information
To set appointments
To display system alerts
To show the most recent customers and leads
What feature helps manage a large number of clients in Dispute Fox?
Branded customer portals
Automated client alerts
Dashboard client list
One-click credit report import
How can you opt a client out of receiving emails or SMS?
By using the opt-out feature in client settings
By changing their client type
By sending them a manual email
By deleting their account
What is the first step in the client process checklist?
Assigning an agent
Completing all client information
Activating client portal access
Submitting round one
What happens when a client logs into their portal for the first time?
They receive a welcome message
They are asked to upload documents
They can start disputing items
They must sign the client agreement
What is the primary purpose of the 'Letters' section in the dispute process?
To review all positive accounts
To generate and print dispute letters
To compare credit scores
To update personal information
How can you quickly select all items for a specific credit bureau in the letter generation process?
By clicking on each item individually
By selecting the 'All' option
By using the checkboxes at the top
By typing the bureau name
Why is a side-by-side comparison preferred over automatic overwrites for the second round import?
It is more reliable and reduces errors
It is easier to understand
It is faster
It is less expensive
What feature is being integrated to assist with printing letters and envelopes automatically?
A cloud storage service
A new PDF generator
An automatic fulfillment warehouse
A mobile app
What must clients do before accessing their portal for the first time?
Pay a fee
Sign the contract agreement
Upload their credit report
Complete a survey
How can clients upload documents to the portal?
By faxing them
By mailing them to the company
By scanning and emailing them
By taking a photo with their phone
What is the main function of the Auto Fox automation tool?
To compare credit scores
To update personal information
To automate client communication and workflows
To generate credit reports
