WorksheetsPM TOPIC 7: BA24340
Total questions: 15
Worksheet time: 8mins
What is a key factor in the successful implementation of a performance management system?
Wide organizational support and acceptance
Lack of communication plan
No appeals process
Limited organizational support
What is the purpose of an appeals process in a performance management system?
To increase bias in performance evaluations
To avoid resolving disagreements
To provide a fair resolution for performance rating disputes
To discourage employee feedback
What is the goal of rater error training (RET) in a performance management system?
To ignore common rating mistakes
To promote leniency and severity errors
To increase rating accuracy by minimizing unintentional errors
To encourage intentional rating errors
What is the main purpose of frame of reference (FOR) training in a performance management system?
To confuse raters with irrelevant information
To discourage raters from providing accurate ratings
To develop a common frame of reference for accurate ratings
To promote halo and central tendency errors
What is a common unintentional error that raters may make in performance evaluations?
Similar-to-me error
Leniency Error
Central Tendency Error
Strictness Error
What is the purpose of Self-Leadership (SL) training?
To increase memory skills
To focus on unintentional rating errors
To enhance observation skills
To improve a rater's confidence in managing performance
What is the benefit of using online performance management systems?
Decreased observation skills
Enhanced unintentional rating errors
Increased cognitive biases
Efficiency, cost reduction, and faster information dissemination
What is the purpose of Pilot Testing in a performance management system?
To finalize the system without any testing
To increase intentional rating errors
To test the system before full implementation and make necessary adjustments
To ignore potential problems
What is the main focus of Behavioral Observation (BO) training?
Enhancing memory skills
Improving raters' skills at observing performance
Increasing cognitive biases
Decreasing self-efficacy
Below are the questions for a good communication plan EXCEPT ___________.
How does performance management fit into our strategy?
What are my responsibilities?
How is performance management related to other initiatives?
Where should I began?
Selective exposure, selective perception and selective retention biases are pervasive and could easily render the communication plan ineffective. Several ways to minimize the negative impact of these biases including all below EXCEPT __________.
Provide facts and consequences
Use multiple channels of communication
Just remember it
Put in writing
Helps improve rater accuracy by thoroughly familiarizing raters with the various performance dimensions to be assessed. This is refer to which training?
Rater error training
Frame of reference training
Behavioral observation training
Self leadership training
The assumption is that if there is increased self direction, self motivation and confidence, there will increased accuracy. This is refer to which training?
Rater error training
Frame of reference training
Behavioral observation training
Self leadership training
Before the system is implemented formally, it is good idea to test a version of the entire system so that adjustment and revisions can be made. The statement refer to ___________.
Action plan
Actual program
Pilot testing
Reinforcement
Several additional measures can be used on a regular basis to monitor and evaluate the system EXCEPT ________.
Language
Number of individuals evaluated
Quality of information
System satisfaction
