One of the benefits of job specialization is that it

One of the disadvantages of job specialization is that it

Which of the following is an advantage of job specialization?

Jimmy owns an ice cream parlor. He designs a schedule for the different tasks the employees have to performing order to prevent monotony at work. According to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. Jimmy is using the _____ approach at his ice cream parlor.

_____ involves systematically moving employees from one job to another.

In job _____, the jobs do not change, but instead workers move from job to job.

Job _____ was developed as a limited approach specifically intended to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job
dissatisfaction.

Which of the following would require continually adding new tasks and challenges as part of the job design?

Job _____ attempts to increase both the number of tasks a worker does and the control the worker has over the job.

Job enrichment

According to the job characteristics approach, task identity is

In the context of the job characteristics approach, skill variety refers to the

Pete, a manager, embraces the job characteristics approach. Pete thinks that when his employees have more control over how their work is performed, they do better. Which characteristic is Pete emphasizing?

_____ is the process of grouping jobs according to some logical arrangement.

According to the job characteristics approach, increasing the presence of the five dimensions it identifies will lead to all of the following EXCEPT

Creating different teams for finance, production, and marketing is consistent with _____ departmentalization.

At Gamma Inc., there are separate departments of employees who specialize in sales, service maintenance, customer service, and accounting. What form of departmentalization does Gamma use?

Which of the following is a disadvantage of functional departmentalization?

Relish Inc. is a large corporation in the food industry that manufactures canned foods, confectionery, and baked foods. The organization has a separate department for each of these types of food manufactured. Each department integrates all the activities required to manage its respective line of food. Which of the following types of departmentalization is illustrated in the scenario?

Janice owns a bakery that has only ten employees, out of which three are bakers, four are waiters, and the rest belong to the housekeeping staff. Which of the following approaches to departmentalization would work best for the
bakery?

An advantage of using the functional departmentalization approach is that
a. supervision is facilitated because an individual manager needs to be familiar with only

One disadvantage of using product departmentalization is that

_____ is defined as a clear and distinct line of authority among the positions in an organization.

The term span of management refers to the

____, a premise that is routinely violated by newer models of organization design, suggests that each person within an organization must have a clear reporting relationship to one and only one boss.

Which of the following concepts suggests that there must be a clear and unbroken line of authority that extends from the lowest to the highest position in the organization?

What reason do researchers give for their findings that there are more communication problems in tall organizations than flat organizations?

PDC Industries wants to move away from a job specialization approach. For one of its product lines, it has given the group the responsibility to design the work system to be used, including assigning tasks and monitoring and controlling its own performance. What approach is this?

When compared to flat organizations, tall organizations

A wide span of management in a flat organization may result in a manager having

Tall organizations

S&L Computer services has separate divisions to focus on the needs of individual consumers, small businesses, and large businesses. This is an example of what type of departmentalization?

_____ is power that has been legitimized by the organization.

_____ is the process by which a manager assigns a portion of his or her total workload to others.

_____ is the process of systematically delegating power and authority throughout the organization to middle- and lower-level managers.

_____ is the process of systematically retaining power and authority in the hands of higher-level managers.

Gadgetbug Inc. manufactures home appliances. All the decisions are made by the top managers at the company. The middle and lower managers follow the instructions given by top managers rather than making decisions by themselves. Which of the following concepts is illustrated in the scenario?

At Supertech Inc., a technology company, employees are given more authority and are allowed to make their own decisions. Supertech operates in a business environment that is not predictable. The middle managers, supervisors, and employees have a degree of autonomy and are encouraged to make decisions. Which of the following concepts is illustrated in the scenario?

_____ is defined as the process of linking the activities of the various departments of an organization.

At Delta Corp. the manufacturing and design department frequently consults with the research and development department and the marketing and sales department regularly interacts with the manufacturing and design
department. This scenario illustrates _____ at Delta.

SegSystems has an in-house full-time staff of eight people. It outsources basic support services and hires temporary workers as needed. Sometimes those employees work from home. But, as needed, SegSystems will lease facilities,depending on the nature of a given project. SegSystems is an example of a(n) _____ organization.

Units with _____ interdependence operate with little interaction—the output of the units is put together at the organizational level.

In _____, the output of one unit becomes the input for another in a serial fashion.

_____ exists when activities flow both ways between units.

Cedar Enterprises is made up of a number of small units. It has virtually no underlying hierarchy. People float from project to project within their unit, and the organizational design centers on the projects. Cedar is an example of what type of organization?

At Heritage Chocolates, the raw materials are processed at a plant and then sent to the manufacturing plant. The manufactured chocolates are finally sent to the packaging plant. This scenario illustrates _____ at Heritage Chocolates.

At Libra Motors Inc. operations managers give availability information to the dealerships department. When the dealerships department has a specific order, it is sent to the operations department. Which of the following concepts is illustrated in the scenario?

Synergy Systems is a large company with many departments. Renae's job is to facilitate the flow of information between the production and development teams on a project, but she does not have formal authority over either group. What technique is Synergy Systems using to achieve coordination?

Cuisine Royale is a restaurant chain that has many outlets. Each outlet has a separate budget and a set of staff. To determine the success of the entire chain, the profits made by all the outlets are put together. Which of the following concepts is illustrated in the scenario?

An organization that places one manager in charge of interdependent departments or units is using what technique to achieve coordination?

A(n) _____ is a management model of organization design based on a legitimate and formal system of authority.

Which of the following is one of the characteristics of Weber's bureaucracy?

What is one of the strengths of the bureaucratic model?

According to Weber, in a bureaucracy

_____ encompasses the conversion processes used to transform inputs (such as materials or information) into outputs (such as products or services).

Durban Cafe takes one order at a time and customizes the coffee as per the customer's requirement. The cafe uses
_____ technology.

Jeanne owns a boutique in Paris and is best known for the formal suits that she stitches for working women. She makes customized suits for each of her customers, keeping their age, body type, and their appearance in mind. Which of the following technologies is Jeanne using in her boutique?

Alpha Electronics assembles different parts to make standardized laptops along an assembly line. Alpha Electronics uses _____ technology.

In _____ technology, raw materials are transformed to a finished product by a series of machine transformations in such a way that the composition of the materials themselves is changed.

The _____ view of organizational design assumes that the optimal design for an organization depends on a set of relevant factors, including technology, environment, size, and organizational life cycle.

Which of the basic forms of technology identified by Woodward is assumed to be the most complex?

According to Woodward's findings related to technology and organization design

According to Burns and Stalker, an organizational environment that is subject to uncertainty and rapid change would be

Gemini Motors has an assembly-line structure. Workers combine separate parts into standardized finished motorbikes. Gemini Motors is most likely to be using _____ technology.

A(n) _____ organization is similar to the bureaucratic model.

Mechanistic organizations

According to the Aston studies, which of the following is true of large organizations when compared to small ones?

Lawrence and Lorsch suggested that organizations could be characterized along two primary dimensions. They said that a firm with many subunits

SignaCorp is in a stage of slow and steady growth, and appears to be heading towards stability. Which stage would it be in according to the organizational life-cycle?

Which form of organizational design is a result of a strategy of related diversification?

A firm with few subunits is said to have a low level of

_____ is the degree to which the various subunits must work together in a coordinated fashion.

Organizational size is defined as

The _____ of an organizational life cycle is characterized by growth and the expansion of organizational resources.

_____ is a period of stability in an organizational lifecycle, eventually evolving into decline.

Which form of organizational design shares the basic advantages and disadvantages of functional departmentalization?

Under the _____ arrangement, the members and units in an organization are grouped into functional departments such as marketing and production.

The _____ design is based on multiple businesses in related areas operating within a larger organizational framework.

The _____ design is based on two overlapping bases of departmentalization.

The _____ design is essentially a holding company that results from unrelated diversification.

An organization that uses a team organization design

A virtual organization

A _____ organization works to facilitate the lifelong personal development of all of its employees while continually transforming itself to respond to changing demands and needs.

Enlightened Minds is a software services firm that uses routine training programs, seminars by eminent developers, and discussion forums to keep employees updated on the recent developments in the software field. Enlightened Minds is an example of a(n) _____ organization.