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Extended Marketing Mix Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is the foundation of the marketing mix known as?

a)

Seven P's

b)

Five P's

c)

Three P's

d)

Four P's

2.

Which of the following is NOT one of the original Four P's?

a)

Place

b)

Process

c)

Price

d)

Product

3.

How many P's are there in the extended marketing mix?

a)

Seven

b)

Six

c)

Five

d)

Four

4.

Which of the following is one of the additional P's in the extended marketing mix?

a)

Place

b)

Promotion

c)

People

d)

Price

5.

What does the 'Physical' element in the extended marketing mix refer to?

a)

The price of the product

b)

The look and feel of the store

c)

The promotion strategy

d)

The product features

6.

What is a key component that can differentiate a business from its competitors according to the text?

a)

Price

b)

Product

c)

Promotion

d)

Physical environment

7.

What is the typical appearance of an Apple Store as described in the text?

a)

Bright and open

b)

Dark and cluttered

c)

Dim and quiet

d)

Small and crowded

8.

What is the typical layout of a Poundland store?

a)

Small doorway with covered windows

b)

Bright and open

c)

Modern and clean

d)

Spacious and minimal

9.

What is the 'Process' element in the extended marketing mix about?

a)

The price setting process

b)

The customer journey

c)

The promotional activities

d)

The product development process

10.

What is a typical customer journey in an Apple Store?

a)

In-and-out quickly

b)

Greeted and directed by an employee

c)

Self-service only

d)

No interaction with employees

11.

What is the typical customer journey in a Poundland store?

a)

In-and-out quickly

b)

Personalized service

c)

Greeted and directed by an employee

d)

Hands-on product testing

12.

What is the final element of the extended marketing mix?

a)

Product

b)

People

c)

Place

d)

Price

13.

What is expected from employees in a premium brand store like Apple?

a)

Basic customer service

b)

Extremely knowledgeable

c)

Minimal interaction

d)

Quick service

14.

What is the expectation of employees in a Poundland store?

a)

Extremely knowledgeable

b)

Friendly and helpful

c)

Personalized service

d)

Expert advice

15.

What is the main focus of the extended marketing mix?

a)

Pricing strategies

b)

Combining elements to meet customer needs

c)

Product features

d)

Customer service