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BUS 1200 ORGANISATION BEHAVIOUR (MCQ TOPIC 9 - 12)

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

In Alderfer’s ERG theory, the _________ needs best correspond with Maslow’s higher-order needs of esteem and self-actualization.

a)

recognition

b)

relatedness

c)

growth

d)

existence

2.

Gilbert has already presented two excellent reports. The report he has just presented is clearly not as good as the first two reports, yet he is given the same grade as before. What shortcut has the lecturer used in this case?

a)

The halo effects

b)

The contrast effects

c)

Stereotyping

d)

Projection

3.

Which of the following is NOT a consequence of low job satisfaction?

a)

Higher turnover rates

b)

Decreased productivity

c)

Increased absenteeism

d)

Enhanced organizational commitment

4.

What is the core premise of Maslow's Hierarchy of Needs theory?

a)

   People are motivated primarily by extrinsic rewards.

b)

People are motivated by a hierarchy of needs, starting with physiological needs and progressing to self-actualization.

c)

People are motivated by social connections and relationships.

d)

People are motivated by the desire to maximize pleasure and minimize pain

5.

According to Frederick Herzberg, _________ are elements associated with conditions surrounding the job?

a)

Economic factors

b)

Motivating factors

c)

Hygiene factors

d)

Environmental factors

6.

The   attitude   based   on   feelings, sentiments   and   emotions   of   any   person   is   under _________ component of attitude.

a)

Cognitive

b)

Behavioural

c)

Affective

d)

Perception

7.

_________ focuses on three relationships including effort-performance relationship, performance-reward relationship and reward-personal goals relationship.

a)

Vroom’s Expectancy Theory

b)

Adams’s Equity Theory

c)

Skinner’s Reinforcement Theory

d)

McClelland’s Theory of Needs

8.

In equity theory, the _________ is a key issue.

a)

equality of efforts

b)

equality of rewards

c)

social comparison of rewards and efforts

d)

absolute value of rewards

9.

Stereotyping is a common perceptual distortion that involves:

a)

Overestimating the influence of internal factors on others' behaviour.

b)

Assigning specific characteristics to individuals based on their membership in a particular group.

c)

Focusing solely on the most salient features of a stimulus.

d)

Ignoring information that contradicts one's beliefs or expectations.

10.

Which of the following is a factor related to the perceiver that can influence perception?

a)

Organization's culture

b)

Job title

c)

Gender

d)

Physical distance

11.

Eleven is of the opinion that people who drive Myvi are rash drivers. He feels that people driving Myvi a.k.a king of the road do not respect road rules and always violate traffic regulations. What personal factor is most likely to be affecting Elvern's perception of Myvi drivers?

a)

His interest

b)

    His financial background

c)

His expectations

d)

His motive

12.

_________ refers to the phenomenon where an individual’s expectations or beliefs about another person influence that person’s behaviour in a way that aligns with those expectations.

a)

Shortcuts

b)

Perceptual Distortions

c)

Confirmation Bias

d)

The Pygmalion Effect

13.

Wilson recently evaluated his subordinate's (Sam) progress report. He now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Wilson will be demonstrating the _________ component of an attitude.

a)

cognitive

b)

behavioural

c)

reflective

d)

affective

14.

Issues in organisational behaviour include:

 

                      i.        Resistance to change

                     ii.        Communication barriers

                    iii.        Managerial challenges

                   iv.        Globalisation

a)

i and ii

b)

ii and iv

c)

ii, iii and iv

d)

All the above

15.

Which of the following is true about the correlation between salary and job satisfaction?

a)

Salary and perks do not have a role in overall happiness of employees from poor countries.

b)

Financial perks and benefits always create job satisfaction irrespective of standards of living.

c)

Pay is not related to job satisfaction for employees in underdeveloped countries.

d)

Pay does not play a critical role in job satisfaction when an individual reaches a level of comfortable living.

16.

_________ provides insights into human motivation based on three fundamental needs: achievement, power, and affiliation.

a)

Adams’s Equity Theory

b)

Maslow’s Hierarchy of Needs Theory

c)

McClelland’s Theory of Needs

d)

Skinner’s Reinforcement Theory

17.

Which of the following best describes the concept of ‘observational learning’?

a)

Learning that occurs through watching and imitating the behavior of others.

b)

Learning that occurs through trial and error

c)

Learning that happens exclusively through verbal instruction.

d)

Learning that occurs through experiencing the consequences of one's own actions.

18.

Which of the following strategies is typically used to improve job satisfaction in an organization?

a)

Increasing workload without additional compensation

b)

Offering opportunities for career development

c)
  • Limiting feedback and recognition

d)
  • Reducing employee autonomy

19.

The tendency for people to be more accepting of information that confirms their existing attitudes and to disregard information that contradicts their attitudes is known as:

a)

Attitude Adjustment

b)
  • Confirmation Bias

c)

First Impression Error

d)

Cognitive

20.

Which motivation theory focuses on the idea that individuals are motivated by the desire to achieve specific goals and set challenging but attainable objectives?

a)

Herzberg's Two-Factor Theory

b)

Maslow's Hierarchy of Needs

c)

Goal-Setting Theory

d)

Equity Theory