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HTIIA: Unit 3 Practice Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Kirana works in a business-oriented hotel, working closely with guests to arrange weddings, retreats, and large corporate events. What is MOST likely to be Kirana’s job at the hotel?

a)

desk clerk

b)

general manager

c)

porter

d)

event planner

2.

Katrina is planning a vacation for her large family including herself, her husband, her three children, and her two nieces. She is hoping to find a family-friendly hotel that offers plenty of amenities and also offers an all-inclusive package. What classification of hotel would BEST suit Katrina’s needs?

a)

a casino hotel

b)

an airport hotel

c)

a resort

d)

an economy hotel

3.

What is the process of pooling various types of debt and then selling their related cash flow to third party investors?

a)

profit and loss statement

b)

cash flow statement

c)

securitization

d)

income

4.

What was created to review best practices and address current issues like globalization, technology, and sustainability for hotels?

a)

a trend-setting guidebook

b)

a universal pricing schedule

c)

a hotel cheat sheet

d)

a uniform system of accounts

5.

Luther is finishing college and studying hospitality and tourism. He’s taken a job in a nearby hotel as the person who ensures each traveler has the proper details regarding their room, nightly rate, forms of payment, and check-out procedures. What job does Luther MOST likely have at the hotel?

a)

general manager

b)

concierge

c)

desk clerk

d)

porter

6.

What's another term for financial assets?

a)

liquidity

b)

capital

c)

securitization

d)

luxury

7.

What statement lets a business see how their money was spent over a specified period of time, often used to assess efficiency and cut costs?

a)

cash flow

b)

yield management

c)

securitization

d)

supply and demand

8.

In every hotel there are money-earning departments and centers that require the spending of money. What's another name for the money-earning departments?

a)

support centers

b)

revenue centers

c)

cost centers

d)

profit and loss statements

9.

Hotel marketers sometimes research where guests first heard about the hotel. What’s another term for this?

a)

source of business

b)

supply and demand

c)

yield management

d)

revenue center

10.

Many years ago, Camilla and her husband turned their large, countryside home into a hotel. They live on the property and take great pleasure in preparing delicious, homecooked breakfasts for their guests every morning. What type of hotel are Camilla and her husband MOST likely operating?

a)

a bed and breakfast

b)

a casino hotel

c)

an economy hotel

d)

a resort

11.

Araceli oversees all the departments in the hotel where she works. She makes sure everything is running smoothly throughout the hotel, including areas of building maintenance, security, and guest services. What job does Araceli MOST likely have at the hotel?

a)

concierge

b)

porter

c)

general manager

d)

event planner

12.

Which type of hotel is owned privately but is essentially rented to a corporation or chain who becomes responsible for all the finances?

a)

luxury

b)

managed

c)

franchise

d)

leased

13.

Chloe and her fiancé Jack just returned from what was supposed to be a fun weekend getaway. However, there was a mix-up with their hotel reservations and, instead of staying at the cute bed and breakfast that they had planned on, they ended up at a reduced rate hotel located in a less than desirable location right off of the highway. Even though the hotel was clean and functional, it did not offer them the scenic stay they had been wanting. What type of hotel did Chloe and Jack MOST likely end up in?

a)

a conference center

b)

a casino

c)

a resort

d)

an economy hotel

14.

What document summarizes the monthly income and expenses of a business so it can gain a better sense of how its profits are being affected by certain costs?

a)

balance sheet

b)

cash flow statement

c)

targeted market

d)

profit and loss statement

15.

Which type of hotel can be owned in many different ways, but a fee must be paid to a regional or national chain to use their logo, name, or hospitality practices?

a)

private

b)

economy

c)

franchise

d)

managed