Sung is a manager at a sit-down restaurant in a mall. His duties keep him mainly in the office but occasionally also in the kitchen. Where does Sung spend most of his time at work?

Aurora is the host at a neighborhood eatery, but part of her responsibility is to keep all parts of the restaurant that could establish the customer’s first impression tidy, including the landscaping, front door, and path to the podium. Which part of the restaurant does Aurora keep clean?

Which part of restaurant management focuses on purchasing, preparation, service, and cleanup?

Lulu was just hired by a company that stocks machines in airports and hotels. She fills these machines with cookies, gum, candy, and chips. What kind of company has hired Lulu?

Which of the following is NOT a type of onsite food service?

What are the two primary categories of restaurant customers?

What is the main drawback of fine dining restaurants?

Charlie keeps water glasses full, drops off bread and butter, and clears the table at a local restaurant. Which job does Charlie MOST likely have in this restaurant?

Aliyah juggles many challenges associated with customers, staff, and the public in her role with an upscale Cleveland restaurant. She watches over all the moving parts of the entire operation. Which job does Aliyah MOST likely have?

Which of the following is NOT one of the basic areas of restaurant operations?

Which of the following is NOT a benefit of opening a franchise?

Orlena is considering the most common form of franchise in the food service industry. She would have the chance to take on an already established restaurant, complete with name and trademark. What kind of franchise is Orlena considering?

Olive is the most senior member of her restaurant’s kitchen staff. She makes all the big decisions around menu items, specials, and inventory. What is MOST likely to be Olive’s title?

What is the most vital and visible part of a restaurant’s front of the house territory?