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Worksheetsi have a mouth and must in fact scream
Total questions: 20
Worksheet time: 11mins
Eye contact, smiling and posture are all examples of:
inflection
personality
verbal communication
nonverbal communication
Which of the following statements describes an appropriate technique to use when making eye contact?
stare directly into the other person's eyes
avoid making eye contact as soon as you start a conversation
use eye contact throughout the conversation to demonstrate interest
look over the other person's shoulders as though you find something more interesting
Leaning forward during a conversation might communicate:
"I'm very bored."
"I've had enough."
"I'm interested in what you are saying."
"I'm not interested in what you are saying."
The nearness of another to one's personal space is known as:
gesture
posture
carriage
proximity
The tone or inflection of your voice, level and rate of speech all play a role in:
listening
body language
verbal communication
nonverbal communication
Which of the following statements does NOT reflect proper grammar?
How may I help you?
May I shampoo you now?
This oil works well on a normal skin type.
This oil works good on a normal skin type.
Which of the following descriptions is true of speaking with clarity?
less is more
change the subject often
the more words the better
focus on unimportant details
Pronouncing words clearly, precisely and accurately is referred to as:
rate
tempo
inflection
enunciation
You are-
Loved
Successful
Worth it
Worthy of respect
Changing the pitch of your voice while speaking is called:
rate
tempo
inflection
enunciation
The tempo used during a verbal exchange is called the:
rate
pitch
force
grammar
The strength of volume during a verbal exchange is called:
rate
pitch
force
inflection
True or false smiling in humans means happy, while for every other mammal means aggression
True
False
What gets wetter and wetter the more it dries?
A clean towel
A disposable towel
A dirty towel
The towel you shared to save on laundry
what is often returned but never borrowed
thanks
gifts
socks
Which of the following statements is NOT true about closed-ended questions?
begin with "Did"
begin with "Why"
begin with "Could"
begin with "Would"
How should a salon professional respond to a client insisting on a certain hair color that would not be flattering to their complexion?
by tactfully suggesting otherwise
by using overtones
by displaying a negative attitude
sharing her unflattering request with other clients
Use of a prompting comment such as "go on" is an example of a listening strategy called:
repeat
respond
question
paraphrase
Translating what you heard into your own words is referred to as:
repeating
responding
questioning
paraphrasing
Cosmetologist are licensed to do skincare, haircare, and __________.
electrical
nail service
shaving
chemical peels
