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HPC 202/ TPC 202- Quiz # 1

Total questions: 40

Worksheet time: 27mins

Name
Class
Date
1.

It refers to integrated software systems that manage and automate core business processes.

(a)  

2.

Choosing the ERP system is critical in the organization. That is why they should conduct a thorough needs assessment, evaluate potential vendors, and consider factors such as scalability, customization, and support services to ensure a good fit. TRUE/ FALSE

a)

TRUE

b)

FALSE

3.

Companies must not decide between customizing their ERP systems to fit unique processes or adopting standardized solutions. TRUE/ FALSE

a)

TRUE

b)

FALSE

4.

CRM systems help businesses to improve relationships with customers and enhance overall customer satisfaction. TRUE/ FALSE

a)

TRUE

b)

FALSE

5.

Customization can enhance functionality, it may also increase complexity and costs, requiring careful consideration. TRUE/ FALSE

a)

TRUE

b)

FALSE

6.

Other integrations for optimal performance of ERP System in business applications such as.

(a)  

7.

Other integrations for optimal performance of ERP System in business applications such as

(a)  

8.

These technologies are in enhancing ERP capabilities, making them more flexible, scalable and capable of providing real-time insights as shaped in the future trends.

(a)  

9.

Other technologies enhancing ERP capabilities, making them more flexible, scalable and capable of providing real-time insights as shaped in the future trends.

(a)  

10.

This technology enhancing ERP capabilities, making them more flexible, scalable and capable of providing real-time insights as shaped in the future trends.

(a)  

11.

This tool is use in the organization to evaluate the success of implementation should establish.

(a)  

12.

ERP are essential tools for optimizing business operations through understanding its key components, benefits, and challenges in the organization to leverage for sustained success. TRUE/ FALSE

a)

TRUE

b)

FALSE

13.

Refers to the strategies, practices and technologies that companies use to manage and analyze customer interactions.

(a)  

14.

A robust CRM system plays a critical role in (a)   .

15.
A(n) ______________________ is the most important software that runs on a computer.
a)
Operating System
b)
Windows
c)
Anti Virus
d)
iOS
16.

Which of the following is the most recent version of Windows?

a)
Windows 8
b)
Windows 7
c)

Windows 10

d)

Windows 11

17.

The primary purpose of an operating system is:

a)

To make the most efficient use of the computer hardware

b)

To allow people to use the computer,

c)

To keep systems programmers employed

d)

To make computers easier to use

18.

Which operating system is the most popular for desktop computers?

a)

Microsoft Windows

b)

Apple Mac OS X

c)

Linux

d)

Google Android

19.

Which operating system dominates the mobile market?

a)

Microsoft Windows

b)

Apple iOS

c)

Linux

d)

Google Android

20.

What is the function of the file management system in an operating system?

a)

To manage physical communication with external devices

b)

To organize and manage data storage

c)

To allocate processor time and memory

d)

To provide a user interface

21.

what is this operating system called

a)

windows

b)

mac os x

c)

linux

d)

penguin dude

22.

Smart phones don't need operating systems, only computers do.

a)

True

b)

False

23.

Who is a co-founder of Microsoft? (Windows creator)

a)

Steve Jobs

b)

Mark Zuckerberg

c)

Bill Gates

d)

Larry Page

24.

Who created IOS?

a)

Bill Gates

b)

Steve Jobs

c)

Paul Allen

d)

Carlos Contreras

25.

What is the most common operating system

in mobile?

a)

IOS

b)

Android

c)

Tyzen

d)

Windows phone

26.
Business intelligence (BI) is a broad category of application programs which includes
a)
Decision support
b)
Data mining
c)
OLAP
d)
All of the mentioned
27.
I can catalyze a business’s success in terms of :
a)
Distinguish the products and services that drive revenues
b)
Rank customers and locations based on profitability
c)
Ranks customers and locations based on probability
d)
All of the mentioned
28.
Which of the following areas are affected by BI ?
a)
Revenue
b)
CRM
c)
Sales
d)
All of the mentioned
29.
Which of the following is process of basing an organization’s actions and decisions on actual measured results of performance ?
a)
Institutional performance management
b)
Gap analysis
c)
Slice and Dice
d)
None of the mentioned
30.

refers to the technologies and strategies used for data analysis of business information.

(a)  

31.

involves examining raw data to uncover trends and insights.

(a)  

32.

It helps organizations transform data into actionable insights, facilitating better decision-making and enhancing business performance.

(a)  

33.

focuses on summarizing historical data to understand what has happened in the past.

(a)  

34.

This analytics goes a step further to explore the reasons behind past outcomes. It helps to understand why something happened.

(a)  

35.

This analytics uses historical data and statistical models to forecast future outcomes.

(a)  

36.

This analytics provides recommendations for actions to achieve desired outcomes. It answers the question of what should be done.

a)
Prescriptive Analytics
b)

Predictive Analytics

c)

Diagnostic Analytics

d)

Descriptive Analytics

37.

Leveraging Business Intelligence and Data Analytics is not essential for strategic decision-making. TRUE/ FALSE

a)

TRUE

b)

FALSE

38.

CRM systems offer significant advantages, businesses may face challenges during implementation. Common issues include user adoption, data quality, and integration hurdles.

a)

TRUE

b)

FALSE

39.

It refers to an approach or perspective that considers the entire system, whether it's the whole body, a whole person (mind, body, spirit), or an entire organization, rather than just focusing on individual parts.

(a)  

40.

Which of the following is a key benefit of using Business Intelligence tools?

a)

Improved decision-making

b)

Increased data storage

c)

Reduced software costs

d)

None of the mentioned