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Hotel Housekeeping Quiz

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

What percentage of total sales do guest rooms contribute to in a hotel?

a)

50%

b)

30%

c)

70%

d)

90%

2.

Which department is responsible for guest check-in and check-out?

a)

Sales and Marketing

b)

Food and Beverage

c)

Housekeeping

d)

Front Office

3.

What is the primary responsibility of the Housekeeping department?

a)

Ensuring cleanliness and hygiene

b)

Preparing food and beverages

c)

Managing finances

d)

Providing security

4.

Who assists the Executive Housekeeper in a hotel?

a)

Floor Supervisor

b)

Assistant Housekeeper

c)

Public Area Supervisor

d)

Night Supervisor

5.

What is the role of the Linen Room Supervisor?

a)

Inspecting guest rooms

b)

Providing clean uniforms

c)

Coordinating floor operations

d)

Maintaining linen influx and outflux register

6.

Which type of fire extinguisher is used for Class B fires?

a)

Carbon Di-Oxide extinguisher

b)

Water extinguisher

c)

Purple K extinguisher

d)

Soda Acid extinguisher

7.

What is the main advantage of effective housekeeping?

a)

Higher employee wages

b)

Increased sales

c)

More guest complaints

d)

A clean and hygienic atmosphere

8.

How many room attendants are typically assigned per 16 rooms in the morning shift?

a)

4

b)

3

c)

2

d)

1

9.

What is the primary function of the Maintenance department in a hotel?

a)

Cleaning guest rooms

b)

Repairing furniture and fixtures

c)

Providing security services

d)

Managing food inventory

10.

Which of the following is a principle of cleaning in housekeeping?

a)

Cleaning in a random order

b)

Following a sequence

c)

Dusting before sweeping

d)

Starting from the exit

11.

What is the role of the Night Supervisor?

a)

Coordinating food service

b)

Supervising hotel areas at night

c)

Ensuring cleanliness during the day

d)

Managing guest check-ins

12.

What should housekeepers do to respect guest privacy?

a)

Enter guest rooms without knocking

b)

Speak to guests while inside their rooms

c)

Stand outside the guest room while speaking

d)

Use guest bathrooms

13.

What is considered the main product of a hotel?

a)

Food and Beverage

b)

Guestroom

c)

Laundry Services

d)

Housekeeping services

14.

What is the classification of fire that occurs in electrical equipment?

a)

Class A

b)

Class B

c)

Class C

d)

Class K

15.

What should be done with linens that are beyond repair?

a)

Sent back to the rooms

b)

Used for cleaning

c)

Discarded or replaced

d)

Stored in the Tailor’s Room