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WorksheetsCommunication Skills for Business Vocabulary Review
Total questions: 43
Worksheet time: 37mins
The act of making communication work for those who are impaired in some way, shape, or form.
accessibility
communication
impairment
technology
What is an agenda?
A document that presents an outline for significant points to cover in a meeting.
A list of attendees for a meeting.
A schedule of daily activities.
A financial report for a company.
The clothing worn that should fit the message and the environment in which the message is given.
attire
code
personal comfort
professional
The citing of a source for conveying information.
Attribution
Citation
Reference
Acknowledgment
A chart used to compare multiple series of data where the data is displayed horizontally in rows.
bar chart
pie chart
line chart
scatter plot
What is a column chart?
A chart used to compare multiple series of data, displayed vertically in columns.
A chart used to display data trends over time.
A chart used to show the relationship between two variables.
A chart used to display parts of a whole.
Feedback that points out negatives in a situation but does so positively.
constructive criticism
destructive criticism
positive feedback
negative feedback
A visual design principle in which one or more objects are made to stand out from the rest of the objects.
contrast
alignment in visual design
balance in visual design
proximity
What is copyright?
The act of marking a work for protection against usage without permission.
A type of software license.
A method of encrypting data.
A way to register a trademark.
A document, in letter form, used to attempt to convince an employer of one's qualifications for a position.
cover letter
resume
reference letter
job application
Characteristics that define an audience, which include age, education, gender, marital status, race, and religion.
demographics
geographics
psychographics
sociographics
Feedback that points out negatives in a situation and is done negatively.
constructive criticism
positive feedback
destructive criticism
neutral feedback
What is direct feedback?
Feedback given in a verbal or written form with the idea that the message contained within the feedback is understood clearly.
Feedback given indirectly through non-verbal cues.
Feedback that is delayed and given after a significant amount of time.
Feedback that is vague and not easily understood.
The level to which one speaks words clearly, pronouncing each word.
enunciation
pronunciation
articulation
intonation
A response given after receiving a form of communication.
What is feedback?
What is a question?
What is a statement?
What is a command?
A level of organization within a business, where upper management is at the top of the list.
heirarchy
A method of financial accounting.
A type of marketing strategy.
employee training
Feedback given in a form other than verbal or written, usually in the form of body language.
indirect feedback
Feedback given only in written form.
Feedback given only in verbal form.
direct feedback
The tone of voice used when communicating.
What is inflection?
What is reflection?
What is deflection?
What is projection?
A type of communication that is fact-based.
What is persuasive communication?
What is informative communication?
What is narrative communication?
What is descriptive communication?
What is jargon?
A form of slang or terms used that a general audience may not understand.
A type of formal language used in legal documents.
A common language spoken by a large group of people.
A type of language used in poetry.
A social media platform used to create and cultivate one's professional portfolio.
What is LinkedIn?
What is Facebook?
What is Twitter?
What is Instagram?
What are meeting minutes?
A recap of a meeting, with the intent that someone who did not attend the meeting can deduce what happened in the meeting.
A list of attendees at the meeting.
A schedule of future meetings.
A summary of the meeting's agenda.
A type of communication that attempts to prompt action.
What is motivational communication?
What is passive communication?
What is aggressive communication?
What is assertive communication?
In the context of communication, the amount of distraction that prevents one from properly receiving a message.
Noise
Signal
Feedback
Channel
A list of points for an email, meeting, presentation, or speech.
What is an outline?
What is a summary?
What is a draft?
What is a conclusion?
What is persuasive communication?
A type of communication that attempts to convince or change audience thought.
A type of communication that provides information without any bias.
A type of communication that focuses on entertaining the audience.
A type of communication that is used for casual conversations.
A chart used to compare a single series of data.
What is a pie chart?
What is a bar graph?
What is a line chart?
What is a scatter plot?
A chart used to represent data points, usually over time.
What is a Plot Chart?
What is a Bar Chart?
What is a Pie Chart?
What is a Line Graph?
The act of being on time for meetings, interviews, and deadlines.
Being late for meetings
punctual
Missing deadlines
alert
A party receiving and interpreting a communication message.
Sender
Transmitter
Receiver
Encoder
What is the definition of Remote Communication?
What is a document detailing one's work experience and qualifications for a position called?
What is the Rule of Thirds in visual design?
Who is a party initiating a communication message?
In the context of communication, what does Summarize mean?
What is the act of protecting a graphical work, such as a logo, called?
The communication which is spoken, read, heard, and written is
verbal communication
non verbal communication
gestural communication
formal communication
What is the primary purpose of a pie chart?
To compare multiple series of data.
To show the relationship between two variables.
To display parts of a whole.
To display data trends over time.
Which of the following is an example of non-verbal communication?
Sending an email.
Giving a thumbs up.
Making a phone call.
Writing a letter.
What is the role of a sender in the communication process?
To receive and interpret the message.
To provide feedback on the message.
To encode and transmit the message.
To create noise in the communication channel.
What is the primary purpose of a resume?
To provide a detailed account of one's personal life.
To list one's professional experience and qualifications.
To share one's hobbies and interests.
To describe one's travel experiences.
Which of the following is an example of active listening?
Nodding in agreement while someone is speaking.
Interrupting the speaker to share your own thoughts.
Checking your phone while someone is talking.
Thinking about what you will say next while the other person is speaking.
