This business function is responsible in managing the people, equipment, technology, materials and information. Its goal is to produce goods and/or services.

This business function is responsible in managing customer demands and its goal is to generate sales for the company's goods and/or services.

TRUE or FALSE: Operations management is both a "business function" and "accounting function".

The process that converts a company's inputs into the finished goods or services is called _____.

He introduced the concept of division of labor in 1776.

The following are part of a company's input, except:

This term means being able to perform activities well and at the lowest possible cost.

This business function is responsible in managing the cash flow, current assets

and capital investments of the company.

This type of organization is responsible in producing physical, tangible goods that can be stored in inventory before they are needed.

This type of organization is responsible in producing intangible products that cannot be produced ahead of time. Customers are typically present during the creation of the service.

This period represented the golden era for U.S. business. The primary opportunities were in the areas of marketing, to develop the large potential markets for new products, and in finance, to support the growth.

This period experienced large declines in productivity growth for American companies, and international competition began to be a challenge in many markets. Foreign firms were rebuilding their facilities and designing new production methods.

This period allowed U.S. businesses to experience a resurgence. Many American firms have rebounded and operations became the core function of organizational competitiveness.

A significant event in our history that brought in innovations that changed production by using machine power instead of human power.

A significant event that brought in concepts of analysis and measurements of the technical aspects of work design and development of moving assembly lines and mass production.

A significant event that focused on understanding human elements of job design, such as worker motivation and job satisfaction.

A historical event that focused on the development of quantitative techniques to solve operations problem.

A historical event that enabled processing of large amounts of data and allowed widespread use of quantitative procedures.

This term is used to describe the net increase between the final value of a product

and the value of all the inputs.

A historical event that considered waste reduction, the need for recycling and product reuse.

He was a sociologist from Harvard that conducted the Hawthorne studies at a Western Electric plant in Hawthorne, Illinois, in the 1930s.

A historical event that enabled processing of large amounts of data and alowed widespread use of quantitative procedures.

A historical event that developed new products and services faster than the competition, reaching the market first, and meeting customer orders most quickly

The folowing are part of a company's input, except: