NEW
Font size
WorksheetsManagement Functions Test
Total questions: 20
Worksheet time: 2hrs 40mins
Which of the following is the main purpose of management:
To obtain the needed resources
To reach a specific level of productivity
To accomplish the business’s goals
To create a pleasant working atmosphere
Why should managers know how to do the work of the workers they supervise?
To coordinate employees’ efforts
To establish a chain of command
To create a team spirit among employees
To have realistic expectations for workers
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
planning
directing
organizing
controlling
What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
Directing
Controlling
Planning
Organizing
Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.
Directing
Controlling
Staffing
Planning
Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a 5% bonus.
Directing
Controlling
Planning
Organizing
A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.
planning
directing
organizing
controlling
A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating
natural talent.
technical skills.
creativity.
aggressive behavior.
What must managers be able to do if they want employees to understand the business’s goals and be productive?
Listen carefully.
Communicate clearly.
Ask questions.
Obtain feedback.
A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating
technical skills.
interpersonal skills.
conceptual skills.
job-knowledge skills.
Which of the following are examples of top-level management job titles:
Floor supervisor, area supervisor, and section manager
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
District manager, department head, and regional sales manager
Why do top-level managers usually receive high salaries?
Their decisions affect the entire company.
They are required to attend a great many meetings.
They have more experience than others in the company.
Their responsibilities involve hands-on supervision.
Which of the following are examples of middle-management job titles:
Floor supervisor, area supervisor, and section manager
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
District manager, department head, and regional sales manager
Which of the following is an important function of mid-level management:
To prepare workers’ daily schedules
To serve as a link between top-level and first-line management
To make sure projects meet deadlines
To establish long-term objectives for the company
Which of the following are examples of first-line management job titles:
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
Company vice president, department head, and regional sales manager
Senior vice president, chief financial officer, and regional vice president
Which of the following statements about first-line management is true:
First-line managers are not responsible for carrying out middle management’s plans.
First-line managers never work side by side with their employees.
Businesses typically hire their first-line managers from inside the company.
There are normally fewer first-line managers than middle or top-level managers.
Which of the following do many businesses believe to be their most important resource:
Employees
Equipment
Office supplies
Sales revenue
Why do all businesses need financial resources?
To negotiate bank loans
To pay operating expenses
To develop cash budgets
To manage investment accounts
Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?
Middle managers
First-line workers
Supervisory managers
Top-level managers
A manager studies the business’s previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?
Material
Financial
Human
Information
