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1.04 Food & Beverage Industry Vocab Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is catering?

a)

A service where food is bought from a machine

b)

A service arranged in advance that provides food and beverages for groups of people

c)

A service where guests carry their own trays

d)

A service style used in bars and pubs

2.

What do concession stands offer?

a)

Full-course meals

b)

Limited food and beverages at entertainment sites

c)

Home delivery services

d)

Buffet-style dining

3.

What does vending allow customers to do?

a)

Buy products from a machine

b)

Order food over the phone

c)

Serve themselves at a buffet

d)

Carry their own trays

4.

What does employee turnover refer to?

a)

The number of employees hired in a year

b)

The number of employees who leave an organization over a specific period of time

c)

The number of employees promoted in a year

d)

The number of employees trained in a year

5.

What is the role of an expeditor?

a)

To serve food to guests

b)

To make sure food is plated correctly and organize orders for the FOH staff

c)

To clean the dining area

d)

To manage employee schedules

6.

What is room service?

a)

A service where guests serve themselves

b)

A service where food is delivered to a guest's room after ordering over the phone or mobile device

c)

A service where guests carry their own trays

d)

A service style used in fast food restaurants

7.

What is plated service?

a)

Food is placed on a buffet table

b)

Food is placed on a plate at the kitchen or at the table

c)

Food is served directly from the kitchen

d)

Food is served in a drive-through

8.

What is buffet service?

a)

Food is served directly to the table

b)

Food is placed in a location where customers serve themselves

c)

Food is delivered to the room

d)

Food is ordered over the phone

9.

What is cafeteria service?

a)

Guests carry their own trays and select food from a display or counter

b)

Food is delivered to the room

c)

Food is served directly to the table

d)

Food is ordered over the phone

10.

What is drive-through service?

a)

Service where guests dine in their vehicles

b)

Service offered to guests who are driving and don't want to exit their vehicle

c)

Service where guests serve themselves

d)

Service where food is delivered to the room

11.

What is over-the-counter service?

a)

Service style used in bars, pubs, and some restaurants

b)

Service where food is delivered to the room

c)

Service where guests carry their own trays

d)

Service where food is placed on a buffet table

12.

Which service involves guests selecting food from a display or counter?

a)

Room service

b)

Cafeteria service

c)

Plated service

d)

Vending service

13.

Which service is most common in restaurants?

a)

Buffet service

b)

Plated service

c)

Drive-through service

d)

Over-the-counter service

14.

Which service allows customers to buy products from a machine?

a)

Catering

b)

Vending

c)

Room service

d)

Buffet service

15.

Which service is similar to buffet service?

a)

Room service

b)

Cafeteria service

c)

Drive-through service

d)

Over-the-counter service