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Environmental Scanning Quiz

Total questions: 7

Worksheet time: 5mins

Name
Class
Date
1.

_________ is a process that systematically surveys and primarily interprets relevant data to identify external opportunities and threats.

a)

Budget forecasting

b)

Employee training

c)

Environmental scanning

d)

Inventory management

2.

Assessing pharmacy resources, developing general policies & procedures, and developing pharmacy business strategies are part of ________ functions of a pharmacist management process.

a)

Organizing

b)

Staffing

c)

Controlling

d)

Planning

3.

Preparing pharmacy staff job descriptions, interviewing candidates for staff positions and training new pharmacy staff are part of ________ functions of a pharmacist management process.

a)

Organizing

b)

Staffing

c)

Controlling

d)

Planning

4.

The following are the market environmental factors that affect the practice of pharmacy. Select ALL that apply.

a)

Patient demographics

b)

Legal and Regulatory environment

c)

Social attitudes towards healthcare and medications

d)

All of the above

5.

Dr. Patel manages a pharmacy inside a busy city clinic that serves a predominantly young, tech-savvy patient population. The state government just passed a law allowing pharmacists to initiate and manage hormonal contraceptive therapy.

To best capitalize on these specific external opportunities, which of the following initiatives should Dr. Patel prioritize? Select ALL that apply.

a)

Start a medication adherence packaging service for patients with multiple chronic conditions.

b)

Launch a pharmacist-led contraceptive care service that utilizes a mobile app for appointment scheduling and patient communication.

c)

Place signage within the clinic to market the new contraceptive service directly to patients.

d)

Perform a mandatory quarterly audit of all controlled substance inventory.

6.

Maria, the managing pharmacist at “Corner Health Pharmacy,” set a goal at the start of the quarter to reduce prescription-dispensing errors by 50%. She now reviews quality assurance reports, tracks near-misses, and analyzes patient wait-time data. When she sees deviations from standards, she retrains staff immediately. According to the pharmacist management functions described in your course materials, Maria is performing which management function?

a)

Planning

b)

Leading

c)

Staffing

d)

Controlling

7.

A hospital pharmacy director restructures the sterile compounding area by installing new clean benches, and redesigning the workflow to meet USP <797> standards.

According to the pharmacist management functions described in your course materials, which management function is being demonstrated?

a)

Planning

b)

Organizing

c)

Staffing

d)

Controlling