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WorksheetsCHAPTER 2: SYSTEM ANALYSIS AND DESIGN
Total questions: 10
Worksheet time: 6mins
Support business functions that extend out to the organization’s customers (or constituents)
Front-office information systems
Back-Office Information Systems
Information Systems Architecture
Policy
Business Function
Support internal business operations of an organization, as well as reach out to suppliers (of materials, equipment, supplies, and services).
Front-office information systems
Back-Office Information Systems
Information Systems Architecture
Policy
Business Function
A unifying framework into which various stakeholders with different perspectives can organize and view the fundamental building blocks of information systems.
Front-office information systems
Back-Office Information Systems
Information Systems Architecture
Policy
Business Function
A set of rules that govern a business process.
Front-office information systems
Back-Office Information Systems
Information Systems Architecture
Policy
Business Function
A group of related processes that support the business. Functions can be decomposed into other subfunctions and eventually into processes that do specific tasks.
Front-office information systems
Back-Office Information Systems
Information Systems Architecture
Policy
Business Function
Examples of Front-office information Systems
Marketing
Sales
Customer management
Financial management
Manufacturing
Examples of Back-Office Information Systems
Inventory control
Human resources
Customer management
Financial management
Manufacturing
Support business accumulation and use of business knowledge.
Database Technologies
Software Technologies
Interface technologies
Automate and support business processes and services.
Database Technologies
Software Technologies
Interface technologies
Support business communication and collaboration
Database Technologies
Software Technologies
Interface technologies
