WorksheetsQuiz8
Total questions: 26
Worksheet time: 13mins
A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path. What should the project manager do?
Rebaseline the project schedule to absorb the delay.
Report the delay with rectifying actions to the project management office (PMO).
Notify the project steering committee about the cause of the delay.
Report the delay with rectifying actions to the change control board (CCB) for review.
A project is experiencing delays due to identified risks What should the project manager do to manage the project schedule?
Revise the project schedule and inform the stakeholders regarding any delays
Revise the project estimates and meet with the project team to discuss delays
Review the management reserve to identify any costs associated with the delays
Review the contingency reserve to identify any delays to the project
What should an agile lead do to ensure their team is set up for success?
Pay attention to team dynamics and understand that coaching is done simultaneously at an individual and whole-team level
Schedule sprint meetings and coaching sessions to discuss project-related information
Plan quarterly informal meetings or team bonding sessions to encourage the team to work together
Document team tasks and challenges in order to understand when to step in and help a member of the team
A new systems project requires feedback from the accounting manager at the beginning of solution discussions and before meeting with other functional managers. The project manager knows the accounting manager will not be available until a few days before the deadline for the solution document. What should the project manager do to avoid a delay in the project?
Ask the accounting manager to delegate a team member who can support the project.
Wait for the accounting manager to be available while identifying subsequent tasks that can be compressed.
Request that the sponsor direct the accounting manager's supervisor to provide a replacement resource.
Begin discussions with other functional managers and meet with the accounting manager later.
A project manager is leading a project with a predictive approach for a governmental body with strictly defined requirements. In the middle of the project, the sponsor requires a significant new feature to be included. This feature was not in the original plan, nor was it part of the planning process, What should the project manager do?
Descope low-priority features that were not explicitly requested and add this feature as a high priority.
Inform the senior manager that they will need a new project management plan for this feature.
Complete the most current feature and release the resources for the new feature.
Analyze the impact of this change and present the options to the senior manager.
During project execution the project manager observes lower velocity and a high volume of tasks in the testing queue. The project is using a hybrid approach and there are only a few sprints remaining. What should the project manager do?
Work with the team to understand and solve the issues
Provide testing training to all the project team members
Increase the sprint duration so the testing can be completed
Add a new resource with testing skills to the team
A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs. How should the project manager ensure the work continues smoothly?
Postpone the required work on the project until school holidays begin
Advise the school to close for the duration of the project work
Continue the work as planned and inform the school when the project team arrives on-site
Liaise with the school to include nonworking project hours during school start and finish times
A construction services company has influence within the local community with the potential to derail a project site establishment. Their build was unsuccessful but they continue to communicate with the hope that their influence will persuade the project manager to reconsider their offer. What is the appropriate course of action for the project manager to pursue?
Do not communicate with the unsuccessful bidder as they do not have any further influence on the project
Meet with the unsuccessful bidder to review their submission and the areas that led to the bid being unsuccessful
Reassess the bid to establish areas for improvement with the intention to assign work to this contractor
Report the unsuccessful bidder to the local community leadership who have been supportive of the project
A healthcare company requires all new employees to attend mandatory computer-based training courses. Because some of the employees work with highly sensitive patient data, the training covers various aspects of data security. In spite of this training, data breaches continue to occur in one of the project teams. What should the project manager do?
Apply a root-cause analysis on the data breaches.
Ensure that all team members complete the training.
Redesign the training courseware to make it interesting.
Retrain the team members responsible for the breaches.
A project manager is about to start a large-scale project with unclear requirements, a fixed deadline, and a fixed budget. The client is unable to provide a product owner, as they do not have enough capacity and they want to be involved only a few times during the project. How should the project manager plan and manage the project?
Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.
Define the project's requirements, prepare a long-term detailed plan, and manage the project according to it.
Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place.
Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.
A project team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented. What should the project manager do?
Assign an experienced resource to support the team member
Escalate the team member's performance to the project sponsor
Ask the team member to learn the new system as on-the-job training
Issue a change request to extend the project schedule
An agile project team is tasked with a new project. After multiple discussions with the customer, it appears that there is a lack of clarity on the requirements which resulted in delays in the architecture and design phase. What should the team do next?
Start with the end user documentation review with the customer and gather feedback
Start with design of the prototype review with the customer and gather feedback
Start with the product prototype development, review with the customer, and gather feedback
Start with the product architecture review with the customer and gather feedback
A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours. The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues. What should the project lead have done initially to avoid this situation?
Reviewed the project management plan
Created a detailed operations manual
Increased support hours for the hours of operation
Involved operations stakeholders during planning
A large and complex program in an agile environment has experienced an increase in escalations from the client side. The rates and responsibilities are unclear, and the client does not have any direction regarding the escalation process. What should be done to resolve this issue?
Invite the client and product owner to all planning, review, and retrospective meetings.
Accept the escalations and manage them so the working relationship with the client is not impacted.
Review and clarify roles, responsibilities, and the governance model at the next sprint review meeting.
Invite the product owner to attend all Scrum meetings and define the governance model and escalation path.
An agile team has completed 9 out of 10 stories for the sprint. During the retrospective a few team members pointed out that they finished all of their stories. However, one team member failed to finish a story. What should the agile leader do?
Emphasize to the team that each member is responsible for their story but the team is collectively responsible for finishing the sprint
Ask the team to address this at the next sprint planning instead of at the retrospective
Suggest that the team assign stories at the beginning of the sprint based on each person's strengths to maximize performance
Work with the product owner to remove the story from the sprint because the points cannot be split
During the executing phase, a project manager is reviewing the issue log and finds there are outstanding high-priority issues that are still open. Most of the open issues require effort from external domain experts who are not on the project team. What should the project manager do?
Ask the issue reporter to close the issues, because there are no project team members who have the required domain knowledge.
Review the open issues with the issue reporter and issue a change request to hire an external domain expert.
Request that the project team members learn the required domain knowledge and resolve the open issues in a short time.
Reduce the project scope to ensure that the project team has the knowledge to deliver the system on schedule.
A project manager is defining the sprint goals with the team, A team member who is responsible for acceptance testing starts criticizing the goals and cannot come to an agreement with the other team members. How should the project manager handle this situation?
Request to meet with the team member and ask that any issues be escalated separately.
Reprimand the team member and provide immediate coaching on goal alignment.
Proceed with defining the goals with the team members given the majority approval from the team.
Approach the team member with empathy and obtain agreement through collaboration.
An agile project has a documented list or requirements prioritized in high, medium, and low categories. The project team has expressed that it is difficult to know what to work on next as so many items are listed as high priority. What should the project manager recommend?
Ensure the product owner determines the priority based on a product roadmap. release plan, and iteration plan.
Ask the team to prioritize the high-priority items based on what they feel is a logical sequence to build.
Ask the team to prioritize the high-priority Items based on the release plan and what allows tor testing most effectively.
Discard the current categorization of requirements as high, medium, and low and prioritize numerically.
A project manager is working on a project that will transform the organization's operating model. The project manager reviewed the budget allocation for various phases and was informed that upper management will not approve any additional funds. Knowing that there are no additional funds available, how should the project manager proceed?
Allocate the budget to the phases of the project and meet with upper management to consolidate the final funds.
Ensure that the budget is enough to cover the internal resources, since external supplies can be covered by procurement.
Allocate the budget to the deliveries that have higher business value for the organization than those with lower business value.
Decide to work on the small deliveries, leaving the big deliveries until the end of the project, and track critical expenses.
A company is implementing a project with team members who are located in different countries and lime zones Performance assessments show that team performance is low because the team doesn't have a common understanding about task distribution. What should the project manager do?
Colocate the team members
Perform team-building activities
Review and reassign tasks
Revisit the communications management plan
A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation. What should the project manager have done to avoid this situation?
Established ground rules before the discussion had started.
Asked stakeholders not to voice their opinions during the meeting.
Invited a high-level sponsor to the meeting to reduce the level of disagreement.
Reinforced that higher-level management has the decision power.
A company initiated a departmental transformation project improving the processes for the organization using a predictive approach, This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill. What should the project manager have done to avoid this?
Planned all required training for the team during the onboarding process
Identified all required skills after the kick-off of the project
Identified all required skills during the planning of the project
Asked the sponsor to identify all required skills during the planning of the project
A project manager working on a software development project asked the software development about the status of a task. The developer responded that the task was delivered 1 week ago and mentioned that the delivery was reported via a specific project management software. What should the project manager do next?
Review the stakeholder engagement plan and communicate which technology is available to develop, transmit, and store project artifacts.
Engage the software developer, let them work with this project management software, and then conduct a train-the-trainer activity to ensure everyone can use it.
Research the project management software to understand how it works, and establish it as the acceptable software to hold the project artifacts.
Review the communications management plan and communicate which technology is to be used to develop, transmit, and store project artifacts.
A project manager is leading a project that involves on-site and remote team members One task that was assigned to a team member in another country appears to be behind schedule When the project manager inquires about this, the team member claims that the task was completed and that this was reported to the team lead via a telephone conversation What should the project manager do?
Communicate the ground rules, principles and reporting methods to the project stakeholders
Penalize the project team lead for not updating the project documentation properly.
Review this issue with the team lead for possible ways to resolve this situation
Issue guidance to the team member about reporting directly to the project manager
In a standup meeting a team member has been providing the same update for five consecutive days. The task which is on the critical path is now at risk tor delaying the schedule. What should the project manager do?
Reassign the task to another member of the team
Support the team member by providing one more resource to complete the task immediately
Ask the team member if there is an impediment and help to remove the blockers
Keep the project sponsor informed about the delay
A project manager has been authorized to begin a project and realizes that an effective high-performing team is needed to finish the project successfully What should the project manager do next?
Establish the project scope and set clear team objectives
Set performance standards and direction
Hold early kick-off meetings and regular weekly meetings
Select members for their skill or potential
