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WorksheetsQTKD-UNIT 6 & UNIT 7
Total questions: 26
Worksheet time: 9mins
___ is the willingness to make efforts to achieve certain goals.
Hygiene
Motivation
Satisfaction
Dissatisfaction
The need for friendship is categorized as a ___ need by A. Maslow.
self-actualization
social
esteem
physiological
The need for food and drinks is classified as a ___ need by A. Maslow.
self-actualization
social
esteem
physiological
___ is the connection between employers and employees, managers and workers, management and unions.
Job nature
Supervision
Labor relation
Working condition
Job ___ are advantages that come with a job, apart from wages or salary.
surplus
profit
benefits
expenditure
According to the theory of two factors by E. Herzberg, supervision, interpersonal relations, working conditions, and salary are characterized as:
Motivating factors
Esteem factors
Achievement factors
Hygiene factors
The correct order of Maslow's Hierarchy of Needs, from bottom to top is ______.
Physiological, Social, Security, Esteem, Self-actualization
Security, Esteem, Physiological, Self-actualization
Physiological, Security, Social, Esteem, Self-actualization
Physiological, Social, Security, Esteem, Self-actualization
___ belong to physiological needs by A. Maslow.
Needs of a true friend
Needs for personal growth
Needs for warm clothes in winter
Needs to avoid danger
This is the belief that it is human nature to hate work and that people will try to avoid it whenever they can.
Theory X
Theory Y
Theory of Needs
Theory of Two Factors
Low pay for employees belongs to:
esteem needs
motivators
dissatisfiers
societal needs
According to D. McGregor's Theory X, the working relationship is:
directive, authoritative
modern, creative
communicative, open
autonomous, participative
According to the theory of two factors by E. Herzberg, ___ is classified as a hygiene factor.
responsibility
personal growth
company policy
promotion
The ___ is the immediate boss who directly controls his subordinates.
virtual team
internal customer
line manager
facilitator
Each manager is responsible for measuring the ___ of the people who report to him or her in order to find out how efficient he or she is at work.
performance
application
qualifications
salary
A/an ___ is a person who is evaluated on how well they're doing their job.
respondent
appraiser
appraisee
peer
The ___ is/are a group of employees from different geographic regions working together via phones, fax, or video conferences.
internal customers
virtual team
facilitator
team appraiser
The act of giving someone more control or decision-making is_____
empowerment
mentoring
on-going training
360-degree feedback
___ is a process of evaluating your own progress or achievement.
Self-assessment
Buddy-system
Work-shadowing
Employee empowerment
In the ______, managers and others in senior positions are appraised by those who work under them.
peer appraisal
team appraisal
upward feedback
self-assessment
A/an ___ is the instruction in which an employee may get by taking some days off work to study without any loss of pay.
self-study program
induction program
mentoring program
day-release course
___ is a method of studying via the Internet through electronic media.
Coaching
E-learning
Mentoring
Induction training
___ is the instruction employees receive at the site away from the actual work environment.
Off-the-job training
On-the-job training
On-going training
Training evaluation
The induction training is intended for ____ of the company.
senior managers
new hires
HR staff
HR directors
The main difference between 'on-the-job training' and 'off-the-job' training is ___.
the time when the training takes place: the morning or evening session
the content of the training: health or safety training
the place where the training takes place: on-site or off-site training
the different instructors: male or female trainers
In the 360-degree feedback, ______ evaluates an individual employee's performance.
his line manager
his colleagues who are not in his team
the other members in his team
All are correct
In self-assessment, an individual employee has to assess _____.
his line manager's performance
his peers' performance
his own performance
his internal customers' debts
