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WorksheetsSPARE-PART QUIZ
Total questions: 15
Worksheet time: 3hrs 30mins
What is the required cash advance for spare part purchases?
RM10k
RM20k
RM50k
RM100k
How often must dealers settle outstanding payments to remain eligible for incentives?
Daily
Every Wednesday
Monthly
Every Friday
What happens if a dealer's payment is more than 8 days overdue?
Extra charges are applied
Incentive entitlement is lost for that month
Payments are refunded
A warning is issued
Where should dealers email the payment receipt for spare parts?
What is the purpose of the Electric Part Catalogue Module (EPCM)?
Vehicle repairs
Parts inventory management
Spare part ordering
Managing payments
In EPCM, what does “N” indicate in the spare parts column?
Spare part is available
Spare part is not available for purchase
Spare part is on backorder
Spare part is damaged
Which type of purchase order is used for warranty parts?
Normal
Zero Order
EWP
Express
What is the main purpose of maintaining an efficient spare parts storage system?
Reduce labor costs
Increase customer satisfaction
Increase the inventory size
Simplify the ordering process
How is inventory control managed in storage techniques?
By ordering new parts only once a year
Tracking part usage and adjusting stock levels
Minimizing warehouse staff
Focusing only on popular items
Which layout design areas are included in effective spare parts storage?
Loading area, checkout area
Storage area, picking area
Shipping area, customer service area
Inventory area, inspection area
For parts stored in a central region, how long is the lead time?
N+2 days
N+3 days
N+5 days
Self-collect only
Which of the following is necessary when self-collecting parts?
Car registration and driver’s name
Invoice number only
A company letter
Payment receipt only
Which of the following is NOT a function of the DMS module?
Purchasing parts
Storage layout planning
Checking parts availability
Order confirmation
What should dealers do if a part is in backorder?
Wait for automatic delivery
Contact warehouse immediately
Place a duplicate order
Check delivery and supplied quantity
Which of the following is a principle of effective spare parts management?
Minimized customer interaction
Reduced shipping frequency
Increased storage area only
Reduced downtime for repairs
