WorksheetsE12 Chapter 2 EXAM Study Guide
Total questions: 61
Worksheet time: 31mins
When someone has an awareness of their own and others' thoughts, actions, and motivations, they are considered to be (a) .
competent
aware
adaptable
mindful
According to your textbook which of the following is something the mindful leader does NOT focus their awareness on?
Leadership assumptions
Organizational culture
Ethics
Systematic flow
A pattern of communication behaviors that others observe when you interact with them is (a) .
social style
mindfulness
nonverbal communication
assertiveness
Nick is an intern at a local news network. Management at the network is very impressed with Nick because he actively disagrees with other coworkers, is not afraid to make requests, and can stand up for himself without attacking someone else. What social dimension is Nick exhibiting?
Responsiveness
Adaptability
Expressiveness
Assertiveness
Mark is seen as a good listener and others seem to be very comfortable talking to him. What social dimension best describes this part of Mark's social style?
Assertiveness
Responsiveness
Adaptability
Mindfulness
Patty enjoys her work as a nurse because she feels that it gives her an opportunity to be supportive and helpful to her patients. Patty's social style is best characterized as (a) .
driver
amiable
expressive
analytical
Rosa is a teacher who finds her work fulfilling as it allows her to feel a sense of accomplishment through both supporting students and holding them accountablentable. Her social style is best characterized as (a)
Rose is an engineer. Her colleagues think that she is too critical and much too serious. What social style does Rose exhibit?
Amiable
Analytical
Driver
Expressive
Dennis has been the governor of the state of Texas for the past 5 years. He loves being given so much responsibility and he enjoys being able to direct others. What social style best describes Dennis?
Amiable
Analytical
Driver
Expressive
According to your textbook a person with high assertiveness and low responsiveness is considered to have a(n) (a) social style.
amiable
analytical
Why is it important to know how other people perceive your social style?
Their perception influences how they treat you.
Their perception influences how you perceive yourself.
Their perception doesn't matter; it only matters how you see yourself.
You can never know how another person perceives you, so you shouldn't try.
Athena has an analytical social style; however, she is leading a project with a group of expressive people. Because of this difference, she adapts her style to be more enthusiastic and friendly. Athena's ability to adapt is called (a) .
awareness
style flexing
position flexing
classical leadership
Which of the following is NOT a reason that style flexing is important?
it enhances leadership effectiveness
it helps you tailor your message
it helps you maximize the fit between you and another person
it pushes other people to grow by forcing them adapting to you.
According to your textbook a classical approach to leadership relies on (a) to motivate employees.
benefits and rewards
personal relationships
internal motivation
decision making opportunities
Which leadership concept assumes that there is one best way to perform a specific task within an organization with maximum efficiency, and that a leader’s job is to influence workers to behave in this way?
Classical leadership
Human relations leadership
Human resource leadership
Systems assumptions leadership
Having the opportunity to be promoted is an example of a(n) __________.
leadership perk
motivation factor
hygiene factor
artifact
Having an office with a window is an example of a(n) __________.
leadership perk
motivation factor
hygiene factor
artifact
Abraham Maslow’s theory of human needs is used to help describe which leadership assumption?
Classical
Human relations
Human resources
Systems
The primary difference between hygiene and motivation factors is that __________.
hygiene factors are concerned with recognition, while motivation factors are concerned with working conditions
hygiene factors are concerned with job responsibility, while motivation factors are concerned with the quality of supervision
hygiene factors are concerned with the amount of responsibility, while motivation factors are concerned with working conditions
hygiene factors are concerned with satisfaction, while motivation factors are concerned with motivation
The Big Shore Company gives out free tacos every Tuesday, provides day care for the children of their workers, and allows casual Fridays. What type of motivational approach does Big Shore Company have?
Classical leadership
Human relations leadership
Human resources leadership
Systems leadership
Which of the following statements most accurately describes the human resources leadership approach?
Workers are viewed as resources that can enhance an organization.
Workers are motivated by rewards and punishment.
Views organizations and teams as complex interconnected sets of elements.
People are motivated by their individual needs.
According to your textbook, communication in organizations that operate using human relations leadership assumptions is typically (a) .
upward
tall
Neal is a new manager at a production company that puts an emphasis on production and accepts a high turnover rate. On the Managerial Grid where should Neal try to place himself?
Country club management
Team management
Impoverished management
Authority-compliance
Paul has a very high concern for people, as well as a high concern for production. Where does Paul fall on the Managerial Grid?
Country club management
Team management
Impoverished management
Authority-compliance
Sally is a(n) (a) type of manager on the Managerial Grid.
Being aware of the organizational culture is important because?
It influences how you communicate with others.
It is nice to know.
So you can explain it to others.
So you can know what to wear.
According to your textbook, a group's set of distinctive beliefs, values, assumptions, and rules that distinguish them from another is described as their (a) .
leader
hygiene factor
system
culture
The learned patterns of beliefs, values, assumptions, rules, and norms that are shared by the people in an organization are called (a) .
organizational awareness
organizational culture
ceremonies
organizational stories
Stan has worked at his organization for 30 years. In recognition of his long career and hard work, his organization will be hosting a dinner party. This celebration represents which factor of organizational culture?
Artifacts and décor
Metaphors
Ceremonies
Stories
Bob just walked into his new office area and saw that everyone was sitting in a cubicle, there were no pieces of art on the walls, and all of the furniture matched. His observations represent what factor of an organization's culture?
Metaphors
Stories
Artifacts and décor
Written rules and policies
The idea that there can be several different cultures within a single organization is best represented by which statement?
Organizational culture is created through communication.
Organizational culture is communicated both explicitly and implicitly.
Organizational culture includes multiple factors.
Organizational culture is multilayered and multifaceted.
According to your textbook organizational cultures (a) .
never change
change only when the business is failing
constantly change
only change when a new CEO is hired
The beliefs, values, and moral principles by which we determine what is right and wrong are called (a) .
Ethics
Morality
Philosophy
Values
Pam is a newly appointed manager at a local restaurant. Since the last manager was fired due to ethics issues, she is making it a point to model ethical conduct at all times. She has hired a trainer to deliver workshops on ethics in order to help prevent the unethical treatment of others. What challenge is Pam trying to confront?
Challenge of deceit
Challenge of responsibility
Challenge of consistency
Challenge of ethics
When a leader informs team members of the criteria they use for making decisions, they are managing the challenge of (a) .
deceit
responsibility
Being aware of your motivations, actions, and thoughts is being mindful.
True
False
Krista thinks she is great at leading meetings, but the rest of her team does not agree. This understanding represents mindfulness.
True
False
Your social style is unique; no one has a social style that perfectly matches your own.
True
False
Your social style is a combination of two primary dimensions – assertiveness and responsiveness.
True
False
Because Ryan isn't afraid to make requests or actively disagree with others, he has a high level of responsiveness.
True
False
You are considered to have an amiable social style if you enjoy working in supportive and helpful roles.
True
False
Analytical social styles are considered social specialists.
True
False
Becoming aware of your own and others' social styles gives you important information that you can use to more effectively lead others.
True
False
Style flexing is the process of your team adapting to your social style.
True
False
Bart is described as being flexible because he adapts his social style and communication to best fit the group he is working with. Bart is demonstrating social flexing.
True
False
According to classical leadership assumptions, there is more than one best way for a team or organization to perform a given task.
True
False
From a classical point of view, organizations can be described as being either tall or flat.
True
False
Communication based on the human relations approach to leadership concerns both task and relationship issues.
True
False
According to the human relations approach to leadership, people are only motivated by the current working conditions such as the working environment and salary, not recognition and how interesting the work is.
True
False
Bill no longer enjoys his work because he was passed over for a promotion and does not believe he will advance any further in the company. Bill is suffering from a lack of motivation factors.
True
False
According to the human relations leadership perspective, people are motivated by their individual needs.
True
False
Upward communication is emphasized in the human resources approach.
True
False
Impoverished management occurs when a manager has a low concern for people and a low concern for production.
True
False
From a human relations approach, communication between workers is encouraged.
True
False
Organizational culture affects all aspects of how the work gets accomplished.
True
False
All of an organization's culture can be learned by reading the employee handbook.
True
False
The use of metaphors can help someone understand an organization's culture.
True
False
An organization's culture will never change.
True
False
A good leader treats every coworker differently and does not explain how or why.
True
False
Which of the following is an example of an ethical challenge?
Privacy concerns in data collection
Ensuring data accuracy
Implementing efficient algorithms
Reducing computational costs
What is the importance of being aware of your own and other's social styles?
It helps in improving communication and understanding.
It is not important in any social interaction.
It only matters in professional settings.
It is important only for personal relationships.
