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Hospitality Tasks

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

Housekeeping is departement who is responsible for ....

a)

Telephon Operator, Checker

b)

American Service, Russian Service

c)

Foods and Drinks

d)

Public Areas, Laundry, Room

2.

Laundry is departement who is responbility on...

a)

Linens

b)

Lobby

c)

Parking Area

d)

Caffe

3.

Stands for F & B ??

(a)  

4.

What is the head of departement in housekepeing called ?

a)

Housekeeping Manager

b)

Executive Housekeeper

c)

Captain Housekeeper

d)

Leader Housekeeper

5.

Public Area is responsible at...

a)

Kitchen

b)

Room

c)

Corridor/Lobby

d)

Bar

6.

What is the standed of HK?

(a)  

7.

What is Checker do if he found a lost and found ??

a)

Call Security

b)

Call Executive Manager

c)

Call Duty Manager

d)

Call Front Office

8.

What machine is used to clean a carpet?

a)

Vaccum Extractor

b)

Polisher

c)

Blower

d)

Fan

9.

What is standed of FO?

(a)  

10.

Who is have responsible for all over the hotel

a)

General Manager

b)

Executive Manager

c)

FB Manager

d)

Head Chef

11.

What is the linen that is put into the duvet called?

a)

Bed Protector

b)

Inner Duvet

c)

Sheet

d)

Towel

12.

What is standed of OC?

(a)  

13.

What is called equipment in ceramic form?

a)

Glassware

b)

Silverware

c)

Chinaware

d)

Amenities

14.

What is called bathroom equipment?

a)

Bath things

b)

Skincare Routine

c)

Wardrobe

d)

Aminities

15.

What is standed of GRO?

(a)  

16.

What is Mr. Ridwan fullname??

a)

Ridwan Faqih

b)

Ridwan Nafiul

c)

Ridwan

d)

Ridwan Nafiul Faqih

17.

What is Shifa"s full name ?

a)

Shifa

b)

Shifa Meidina Sahwa

c)

Shifa Meidina

d)

Shifa Sahwa

18.

What is standed of OD?

(a)  

19.

What is the part of Front Office ?

a)

Bell boy and Concierge Service

b)

Waiter or Waiters

c)

Public Area

d)

Engineering

20.

What is part of Grooming ?

a)

Clothes

b)

Bags

c)

Makeup do / Hair do

d)

Tie