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The Role of Social Media in Marketing

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the primary reason businesses need a social media presence according to the article?

a)

To follow trends

b)

To connect with customers and boost leads and sales

c)

To increase the number of followers

d)

To learn new buzzwords

2.

Which of the following is NOT listed as one of the five most valuable social media platforms for businesses?

a)

Facebook

b)

LinkedIn

c)

Snapchat

d)

Instagram

3.

According to the survey mentioned in the article, what percentage of social media marketers believe social media positively influences their company’s revenue and sales?

a)

46%

b)

52%

c)

58%

d)

80%

4.

What is one of the biggest challenges businesses face with social media?

a)

Too many followers

b)

Not having enough human and financial resources

c)

Lack of engaging content

d)

Overwhelming positive feedback

5.

What type of content is most successful at engaging customers on social media according to the article?

a)

Text-only posts

b)

Articles, videos, and images

c)

Polls and surveys

d)

Links to external websites

6.

What is a key benefit of social media for businesses in terms of customer interaction?

a)

It allows for one-way communication

b)

It opens the conversation for instant interaction and relationship building

c)

It eliminates the need for customer service

d)

It reduces the need for a website

7.

What is the recommended approach to social media content strategy mentioned in the article?

a)

Focus solely on increasing followers

b)

Use a mix of original content and quality design

c)

Post as frequently as possible without a plan

d)

Only use paid advertisements

8.

How can businesses demonstrate authority on social media?

a)

By posting only promotional content

b)

By setting up robust profiles and updating frequently with relevant content

c)

By ignoring customer feedback

d)

By using complex jargon

9.

What is a suggested way to grow affordably on social media?

a)

Invest in expensive ad campaigns

b)

Use social media advertising to reach objectives regardless of budget

c)

Focus only on organic reach

d)

Avoid using ads altogether

10.

What is a common misconception about social media advertising mentioned in the article?

a)

It is easy to track

b)

It is a set-in-stone science

c)

It can be difficult to track

d)

It is not effective for B2C companies