WorksheetsUnit 2
Total questions: 75
Worksheet time: 48mins
Good leaders understand that they cannot treat all employees alike.
True
False
Employees who are not involved in work decisions often will not be especially committed to the work.
True
False
All managers devote the same amount of attention and time to each of the management functions.
True
False
All managers complete similar activities regardless of the size or type of organization.
True
False
Intermediaries are businesses involved in selling the goods and services of producers to consumers and other businesses.
True
False
Small businesses create only a tiny fraction of new jobs in the U.S. economy.
True
False
A mission statement describes the reason a business exists and what it wants to accomplish.
True
False
Career fairs allow job seekers to contact several prospective employers in a short time.
True
False
A career portfolio provides tangible evidence of your ability and skills; it typically includes your résumé as well as examples of work you have done in the past.
True
False
Terminations are always the result of inappropriate work behavior.
True
False
An informational interview is a two-way conversation in which the interviewer learns about you and you learn about the job and the company.
True
False
It is important to include references on your résumé.
True
False
Computers and technology are drastically changing white-collar jobs, but they have not yet had an impact on blue-collar jobs to any great degree.
True
False
Ethical behavior involves all employees, not just a company’s executives and managers.
True
False
Effective managers always find a way to make decisions with which every employee agrees.
True
False
It is not wise to start a new business when demand for the product or service you plan to sell is high, because already-established companies will have a clear advantage over you.
True
False
The first step in developing a business plan is to gather and review information.
True
False
There is no difference between policies and procedures.
True
False
All businesses buy goods and services.
True
False
The Great Recession from 2007 through 2009 resulted in a loss of more than 8.7 million jobs. The same number of jobs have not yet returned.
True
False
The process of starting, organizing, managing, and assuming the responsibility for a business is called capitalism.
True
False
Small businesses
have an advantage when customers have unique needs.
usually find it unprofitable to spend lots of time with a single customer.
typically focus on products and services that meet the needs of a large group of customers.
usually sell products and services at lower prices than large businesses.
Executives are MAINLY concerned with which management functions?
organizing and controlling
controlling and staffing
implementing and controlling
planning and controlling
If your job is more mental than physical and involves the handling and processing of information, you are a
blue-collar worker.
yellow-collar worker.
green-collar worker.
white-collar worker.
A compensation plan in which an employee receives a specific amount of pay for each unit of work produced is called
commission.
time wage.
piece rate.
straight salary.
Marguerite is thinking about her future and is trying to decide if it is important for her to earn a lot of money. This question is helping her assess her
values.
abilities.
skills.
aptitudes.
The final step in the hiring process is
determining the employee’s duties.
deciding whether the employee will be permanent or temporary.
employee orientation
conducting a job interview
Which of these allows employees some choice in how their work days and hours are arranged?
flextime
flexspace
personal time
family leave
An organized group of employees that negotiates with employers about issues such as wages and working conditions is a
cooperative
credit union
joint venture
labor union
Ethical behavior must meet all of the following standards EXCEPT
it is lawful
it is consistent with company values and policies
it makes money
it does not harm some while benefiting others
A business’s core values
describe the reason the business exists
are a written description of a business idea
tell what the business wants to achieve
outline the important principles that guide company decisions
The business idea, ownership structure, and the business’s long-term goals are discussed in which section of a business plan?
financial plan
marketing plan
operations plan
description of the business
The form of ownership most common among U.S. businesses is a
proprietorship
corporation
partnership
nonprofit
A unique business organized by two or more other businesses to operate for a limited time and for a specific project is a
limited liability partnership
joint venture
franchise
limited liability company
In a matrix organizational structure
all employees with jobs related to the same function will work together
work is structured around particular projects, products, or customer groups
people work with others who have the same skills
specific tasks often become more important to workers than the business overall
A written contract granting permission to operate a business to sell products and services in a set way is a(n)
corporate bylaw
franchise
procedure
intermediary
Supervisors are MAINLY concerned with which management function?
implementing
staffing
controlling
organizing
Which of the following in NOT a major goal of a human resources department?
set prices on products and services
match employee abilities with specific jobs
maintain a satisfying work environment
protect employees’ health and well-being
The physical conditions and psychological atmosphere in which employees work is the
ergonomic climate
corporate climate
work environment
organizational culture
Insurance companies and dentists are examples of
producers
intermediaries
service businesses
extractors
Abilities and experiences related to the job for which you are applying are highlighted
in a cover letter
in a qualifications-based résumé
while job shadowing
in an experience-based résumé
The BEST way leaders can emphasize the importance of ethical behavior is to
fire unethical employees
state the company’s ethical principles in its mission statement
always act ethically
post motivational signs around the office
All businesses perform each of the following activities EXCEPT
generate ideas
buy goods
maintain business records
produce goods
Which of the following is NOT a major responsibility of a company’s human resources department?
drafting a budget for the entire company
matching employees’ abilities and interests with specific jobs
developing compensation packages
protecting the health and safety of employees
An artificial limit placed on minority groups moving into positions of authority and decision making is called the
iron curtain
silver-lined cloud
glass ceiling
velvet glove
Which of the following best describes locational unemployment?
StarBest Corporation has laid off workers in its factories in Richmond, Kentucky; Plano, Texas; and Tempe, Arizona. Other StarBest factories around the nation have not experienced layoffs.
The overall unemployment rate in Grand Rapids, Michigan, is higher than in most Michigan cities.
Many computer programming jobs in Fargo, North Dakota, go unfilled because few qualified programmers live in or want to move to Fargo.
Fewer jobs in the tire manufacturing business are available in Akron, Ohio, because tire factories have relocated to other cities.
When posting your résumé online or sending it by email, be sure to:
be sure to attach several files that prove the information in the résumé is accurate.
use a very simple format.
underline or italicize important points.
write in all caps.
Prepare for a job interview by:
obtaining more information about the job for which you are applying.
preparing answers for specific questions you might be asked.
asking friends to help you practice your interviewing skills.
all of the above.
(a) skills relate to how managers work and how they relate to others; they include creative problem solving, strategic thinking, leadership skills, communication skills, analytical thinking, and the ability to work collaboratively.
Large investors may provide money called (a) to finance new products and new businesses.
A(n) (a) is an invention that is brand new.
The (a) is a government agency that helps entrepreneurs develop business plans and obtain funding.
The principles of conduct governing an individual or group are (a) .
A company’s (a) is a description of the business’s idea and how it will be carried out.
(a) is the ability to motivate individuals and groups to accomplish important goals.
A manager’s (a) refers to the way the manager treats and involves employees.
(a) is a planned reduction in the number of employees needed.
(a) involves removing work from one company and sending it to another company to be completed at a lower cost.
A person who is (a) spends time with a worker for a day or week to learn about a certain occupation.
(a) is talking to other people about their jobs and building relationships.
An (a) involves work experience in an organization while learning about a career field.
(a) is the process of accomplishing the goals of an organization by effectively using people and other resources.
An experienced employee may serve as a(n) (a) to counsel a person with less experience.
An organization’s (a) is the environment in which people work; it is made up of atmosphere, behaviors, beliefs, and relationships.
A(n) (a) is made up of people who make the major policy and financial decisions for a corporation.
A company’s (a) is the products or raw materials a business keeps on hand.
A (a) provides tangible evidence of your ability and skills and includes such items as sample reports, creative works, and letters of recommendation.
(a) management is a style best to use when working under tight time pressures.
A temporary or (a) worker is one who has no explicit or implicit contract for long-term employment.
A(n) (a) is a diagram that shows the structure of a business, classifications of work and jobs, and the relationships among those classifications.
When a leadership position is part of an organization’s structure, the person holding that position has (a) influence.
Identify the three main parts of a cover letter and their importance.
What factors should someone consider before accepting a job offer?
Discuss the three levels of managers and their responsibilities.
List the three types of financing to be considered when starting and operating a new business.
