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Foundations of Restaurant management 2 Chapter 12

Total questions: 20

Worksheet time: 13mins

Name
Class
Date
1.

The process that an operation uses to integrate new employees into an organization is called

a)

training

b)

diversity

c)

orientation

d)

onboarding

2.

What type of training would you use if you needed to teach a new employee how to prepare menu items

a)

Role-playing

b)

cross-training

c)

group training

d)

on-the-job training

3.

When an employee learns the functions of another job within the operation it is known as trai

a)

cross-training

b)

group training

c)

on-the-job training

d)

onboarding training

4.

If an employee is entitled to overtime in the course of his or her workweek, that employee is considered to be a part of what class according to the FLSA

a)

hourly

b)

exempt

c)

nonexempt

d)

overtime

5.

The Fair Labor Standards Act established legal standards for employees, including what

a)

Child labor laws

b)

Ban of unions

c)

Universal job description

d)

The Affordable Care Act

6.

A discussion with an applicant before the physical interview about an application or resume by a manager is called what?

a)

Screening

b)

Filtering

c)

Discriminating

d)

Fishing

7.

What should be discussed in a performance evaluation

a)

Future goals and plans

b)

Company mission and vision statement

c)

The onboarding and training process

d)

The future menu selection process

8.

What law focuses on the protections of individuals during the job selection process?

a)

EEOC

b)

COBRA

c)

ERISA

d)

ACA

9.

A good evaluation program begins when

a)

At the six-month employee evaluation

b)

At the one-year employee evaluation

c)

On the employee's first day

d)

On the employee's 90th day

10.

Good performance appraisals or evaluations are often most productive when they focus on what?

a)

The employee's responsibilities

b)

The employee's mistakes

c)

The employee's opportunities

d)

The employee's peer evaluations

11.

True or False

During an interview you CAN ask how many children they have?

a)

True

b)

False

12.

True or False

During an interview you CAN ask how if they are married?

a)

True

b)

False

13.

True or False

During an interview you CAN ask if they can lift a certain weight as long as it pertains to the job?

a)

True

b)

False

14.

True or False

During an interview you CAN ask what certifications they hold?

a)

True

b)

False

15.

True or False

During an interview you CAN ask if they are able to work legally in the USA

a)

True

b)

False

16.

Under the Child Labor laws 14–15-year-olds are limited to working no more than how many hours a day?

a)

4 hours

b)

8 hours

c)

12 hours

d)

16 hours

17.

How old do you have to be to be able to drive for the job?

a)

16

b)

17

c)

18

d)

21

18.

Which question CAN'T you ask during an interview?

a)

What is your parents name

b)

list of past work experience

c)

at least three references

d)

what certifications you hold pertaining to the job

19.

What is onboarding?

a)

a process that a company uses to integrate new employees into the organization

b)

A way to torture someone to get answers

c)

a service to call for help from your cadillac

d)

a company's mission statement

20.

Draw your favorite food