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Digital Marketing Mid Term

Total questions: 30

Worksheet time: 3600secs

Name
Class
Date
1.

Which of the following is NOT an employability skill?

a)

Ethical behavior

b)

Teamwork

c)

Technology

d)

Sales

2.

Which of the following describes mannerisms?

a)

Style of speaking or behaving

b)

Dressing appropriately

c)

Values and standards

d)

Working effectively with others

3.

Which of the following is important when using technology?

a)

Governance

b)

Credentialing

c)

Ethical conduct

d)

Preparation

4.

Which of the following is considered the most important skill in the workplace?

a)

Effective communication

b)

Knowledge of technology

c)

Certifications or licensures

d)

Leadership strategies

5.

Which of the following defines employability?

a)

A specific style of behavior in the workplace

b)

Positive work behaviors and personal qualities that make individuals more likely to gain employment and succeed in their chosen career

c)

Arriving at work on time and successfully completing the tasks assigned

d)

Recognizing the questions which relate to goals, purpose, and needs

6.

Why is ethical behavior considered an essential employability skill?

a)

It ensures compliance with laws and regulations.

b)

It enhances personal reputation and trustworthiness.

c)

It improves teamwork and collaboration.

d)

All of the above.

7.

How can time management positively influence workplace success?

a)

By reducing stress and increasing productivity

b)

By allowing more time for socializing

c)

By eliminating the need for deadlines

d)

By making meetings longer

8.

What is the significance of teamwork in achieving workplace goals?

a)

Teamwork enhances individual performance.

b)

Teamwork is not necessary for achieving goals.

c)

Teamwork helps in achieving workplace goals efficiently.

d)

Teamwork only benefits the team leader.

9.

Which of the following lists only examples of social media?

a)

Twitter©, YAHOO!©, LinkedIn©

b)

Facebook©, Google©, Blogs

c)

LinkedIn©, Facebook©, Twitter©

d)

Amazon©, Twitter©, YouTube©

10.

According to Frank Kenny, which of the following is a misconception about social media marketers?

a)

Social media marketers should be creative.

b)

Social media marketers should be good at computer technologies.

c)

Social media marketers need to respond to comments quickly.

d)

Social media marketers should actively engage in conversations with customers.

11.

Which of the following departments should be responsible for a company’s social media activities?

a)

Marketing department

b)

IT department

c)

Human resources department

d)

All departments of the company

12.

Which of the following did Frank Kenny NOT mention as one of the classes a social media marketer should take?

a)

Content Creation

b)

SEO Optimization

c)

Data Analytics

d)

Graphic Design

13.

According to Frank Kenny, which of the following types of individuals can be an expert at social media?

a)

Someone who simply surfs the Internet

b)

Someone who simply responds to others’ comments

c)

Someone who has more than 500 Facebook© friends

d)

Someone who creates valuable content

14.

Why is it important for social media marketers to actively engage in conversations with customers?

a)

To increase brand visibility

b)

To build brand trust

c)

To reduce marketing costs

d)

To automate customer service

15.

Discuss how technology has transformed the workplace. Provide an example of a technological skill that enhances employability.

(ANSWER in 2+ SENTENCES For FULL CREDIT)

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16.

How can a company integrate all departments to successfully manage their social media presence?

a)

By creating a centralized social media team

b)

By allowing each department to manage their own social media

c)

By outsourcing social media management

d)

By ignoring social media presence

17.

What does 'valuable content' mean, and how does it benefit a company’s social media strategy?

a)

Content that is entertaining and humorous, attracting more followers.

b)

Content that is informative, relevant, and engaging, enhancing brand reputation and customer engagement.

c)

Content that is controversial, sparking debates and discussions.

d)

Content that is purely promotional, focusing on sales and discounts.

18.

What challenges might arise if only the IT department manages a company’s social media presence?

a)

Lack of marketing expertise

b)

Increased technical issues

c)

Better customer engagement

d)

Improved brand image

19.

What qualities or skills should be prioritized when hiring a social media marketer?

a)

Creativity and content creation

b)

Analytical skills and data interpretation

c)

Communication and interpersonal skills

d)

All of the above

20.

Which of the following terms is defined as 'conduct based on or authorized by law, established by society to maintain order and protect people and property'?

a)

Law

b)

Ethics

c)

Morality

d)

Custom

21.

Which of the following is defined as "the discipline dealing with what is good and bad and with moral duty and obligation to protect individuals from harm"?

a)

Moral behavior

b)

Legal behavior

c)

Ethical behavior

d)

Mannerly behavior

22.

A lawyer believes their client is guilty but remains professional and represents them. This is an example of which of the following?

a)

Moral behavior

b)

Unlawful behavior

c)

Ethical behavior

d)

Mannerly behavior

23.

According to the American Management Association (AMA) and Human Resource Institute (HRI), what is the number one cause of unethical business conduct?

a)

Pressure of meeting a deadline

b)

Concern of losing a job

c)

Lack of ethical education

d)

Personal interests

24.

Which of the following best describes a business that takes effort to protect the environment and promotes using renewable resources?

a)

Creative business

b)

Reliable business

c)

Sustainable business

d)

Practical business

25.

Which of the following is the first step of the ethical decision-making process?

a)

Study the laws and regulations

b)

Review the code of ethics

c)

Identify the ethical problem

d)

List possible solutions

26.

What is an ethical dilemma?

a)

A situation where a person must choose between conflicting moral principles.

b)

A situation where a person has to make a decision based on financial gain.

c)

A situation where a person is required to follow company policies.

d)

A situation where a person has to choose between two equally beneficial options.

27.

Why is it important for a business to consider stakeholders' interests during decision-making?

a)

To ensure long-term success and sustainability

b)

To increase short-term profits only

c)

To avoid any form of communication with stakeholders

d)

To focus solely on internal operations

28.

Which of the following is a benefit of implementing sustainable business practices?

a)

Increased operational costs

b)

Enhanced brand reputation

c)

Decreased employee satisfaction

d)

Reduced market share

29.

What role does a company’s code of ethics play in guiding employees during complex decision-making situations?

a)

It provides a framework for ethical decision-making.

b)

It serves as a legal document for employee conduct.

c)

It is used only for public relations purposes.

d)

It is a guideline for financial decision-making only.

30.

Identify and describe a problem-solving strategy you find effective. How would you apply it to a real-life workplace scenario?

(ANSWER in 2+ SENTENCES for Full Credit)

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