... is a strategic management model that aims to improve the performance of an organization by clearly defining objectives to each employee 3

(a)  

a person who provides expert advice to a company 1

(a)  

a new idea or method 1

(a)  

The process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources 1

(a)  

The most senior manager responsible for the overall performance and success of a company. 3

(a)  

A management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization's goals and objectives. 1

(a)  

a situation of danger of difficulty 1

(a)  

sth you plan to do or achieve 1

(a)  

the section of the economy under government control 2

(a)  

when someone is raised to a higher or more important position 1

(a)  

a plan for achieving success 1

(a)  

a person with a less important position in an organization 1

(a)  

A management function that involves establishing clear standards to determine whether or not an organization is progressing toward its goals and objectives, rewarding people for doing a good job, and taking corrective action if they are not. 1

(a)  

An individual who is in charge of a certain group of tasks, or a certain area or department of a business 1

(a)  

Creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives. 1

(a)  

The factors that must be present n the workplace to prevent job dissatisfaction. 2

(a)  

The structure in an organization which allows instructions to be passed down from senior management to lower levels of management. 3

(a)  

humans have two sets of needs: hygiene factors & motivators 3

(a)  

Senior managers who lead a particular department or division of a business. 1

(a)  

Junior managers who have direct control over the employees below them in the organizational structure. 1

(a)  

The levels of management and division of responsibilities within an organization. 2

(a)  

Specialists who provide support, information and assistance to line managers. 2

(a)  

The shedding of employees because the business changes. 1

(a)  

The number of subordinates working directly under a manager. 3

(a)  

a form of business in which two or more people agree to jointly own a business. 1

(a)  

Training is given away from the place of work itself; can be at a different place such as a college or could be at the business's site, but in a different building. 2

(a)  

the owners of a limited company. They buy shares which represent part-ownership of the company. 1

(a)  

the owners of a business can be held responsible for the debts of the business they own. Their liability is not limited to the investment they made in the business. 2

(a)  

Taking decisions away from the center of an organization- way from the Head Office. 1

(a)  

People who have responsibility for people below them in the hierarchy of an organization. 2

(a)  

Training is given at the place of work by watching another, more experienced employee doing the job. 2

(a)  

The company had to put out a ... to its customers when several potentially dangerous faults were discovered. (the removal from sale of an item that might be dangerous to the people who have bought it) 2

(a)  

the liability of shareholders in a company is limited to only the amount they invested. 2

(a)  

Junior managers who have direct control over the employees below them in the organizational structure. 1

(a)  

The sale of state-owned assets such as public corporations to the private sector. 1

(a)  

We do not allow visitors to come onto the factory floor, but you can view our range of ... in the showroom. (complete products that are ready to sell) 2

(a)  

An introduction to the business for a new employee. 2

(a)  

a business owned and operated by one person. 2

(a)  

Giving a subordinate the authority to perform a particular task. 1

(a)  

She works on an ... in a factory that makes electronic goods. (a production system where a product moves slowly through a factory as new parts are added to it) 2

(a)  

Has both a private and a public sector. 2

(a)  

... means buying products or processed materials from other companies rather than manufacturing them. 1

(a)  

Unless our supplier reduces its ..., we will have to radically change the way we operate. (the length of time that lapses between placing an order for something and receiving it) 2

(a)  

The employee is no longer employed because he or she is unsatisfactory in some way. 1

(a)  

We are currently operating at ..., which means that we can afford to keep prices lower for our clients. (the most efficient level of production or output, with the result that production costs are kept to a minimum)

(a)  

The recession has led to a drop in overall ..., which means that we will have to reduce output on some of our less popular lines. (the quantity of goods or services which can be bought by a group of people, a sector, an organization, etc)

(a)  

... is the (maximum) rate of output that can be achieved from a production process. 1

(a)  

The sector of the economy in which organizations are owned and controlled by individuals. 2

(a)  

a culture whereby most communications take place through verbal language and rules are directly written out or stated for all to view. 2

(a)  

A ... is any of the pieces or parts that make up a product or machine. 1

(a)  

a culture whereby most communications take place through verbal language and rules are directly written out or stated for all to view. 2

(a)  

is a production method that involves reducing or virtually eliminating the need to hold inventories of raw materials or unsold inventories of the finished product. 1

(a)  

All resources are owned by the government, which also takes all major economic decisions.

(a)  

Vacancy is filled by a person who is not an existing employee and will be new to the business. 2

(a)  

the distribution of power among individuals within a culture and how well unequal levels of power are accepted by those with less power. 2

(a)  

the sector of the economy in which organizations are owned and controlled by the state (government) 2

(a)  

None of our products are allowed to leave the factory unless there are ... present. (having no faults) 2

(a)  

the production of very large quantities of identical goods using a continuously moving process. 2

(a)  

All resources are privately owned. Prices are determined by supply and demand. 3

(a)  

the complex system of values, traits, morals, and customs shared by a society 1

(a)  

the production of goods in batches. Each batch passes through one stage of production before moving onto the next stage. 2

(a)  

Vacancy is filled by a person who is an existing employee 2

(a)  

... is the stimuli, environment, or ambience surrounding an event 1

(a)  

We make packaging for frozen food, and are an important part of the ... for the industry. (the manufacturers, wholesalers, distributors, etc, who make, deliver and sell products to customers) 2

(a)  

a culture by which the rules of communication are primarily and dominantly transmitted through the use of contextual elements. These include specific forms of body language, the social or familial status of an individual, and the tone of voice employed during speech. ... usually does not have rules that are explicitly written or stated. 2

(a)  

A ... has both a private sector and a public (state) sector. 2

(a)  

businesses owned by shareholders but they can sell shares to the public and their shares are tradeable on the Stock Exchange. 3

(a)  

the production of items one at a time. 2

(a)  

The required qualifications, skills, personal qualities, etc. for a specific job. 2

(a)  

The model divides humans into 3 clear categories, based not on nationality or religion but on BEHAVIOUR, namely, Linear-active, Multi-active and Reactive 3

(a)  

Our company builds ... into most of its electronic products, so that our customers are forced or obliged to update them more often. (designing products so that they have a limited lifespan and so need to be replaced more often) 2

(a)  

a combination of the words "globalization" and "localization." The term is used to describe a product or service that is developed and distributed globally but is also adjusted to accommodate the user or consumer in a local market. 1

(a)  

businesses owned by shareholders but they cannot sell shares to the public. 3

(a)  

The tasks, duties and responsibilities someone will need to carry out as part of a specific job. 2

(a)  

People place a high importance on laws, rules, values, and obligations. They try to deal fairly with people based on these rules, but rules come before relationships. 1

(a)  

the production of goods and services with the minimum waste of resources. 2

(a)  

The ... of industry provides services to consumers and the other sectors of industry. 2

(a)  

People believe that each circumstance, and each relationship, dictates the rules that they live by. Their response to a situation may change, based on what's happening in the moment, and who's involved. 1

(a)  

People believe in personal freedom and achievement. They believe that you make your own decisions, and that you must take care of yourself. 1

(a)  

We will be unable to compete successfully in the domestic market unless we reduce our costs by taking advantage of (a)   (the manufacture of goods in another country for import to the domestic market) 2

People believe that the group is more important than the individual. The group provides help and safety, in exchange for loyalty. The group always comes before the individual. 1

(a)  

Identification of the tasks and responsibilities to be carried out by the person doing the job. 2

(a)  

The ... of industry extracts and uses the natural resources of Earth to produce raw materials used by other businesses. 2

(a)  

The ... of industry manufactures goods using the raw materials provided by the primary sector. 2

(a)  

two or more businesses agree to start a new project together, sharing the capital, the risks and the profits is called a ... 2

(a)  

the process of converting inputs such as land, labour and capital into saleable goods, for example shoes and cell phones. 1

(a)  

the stock of raw materials, work-in-progress and finished goods held by a business. 1

(a)