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WorksheetsProf. Comm Final Exam REVIEW
Total questions: 73
Worksheet time: 40mins
Respect is...
Treating someone the way you want to be treated
Treating someone like your mom
Loving someone
Treating someone with high regard
What is an example of respect?
Walking your dog
Pushing someone down with a shopping cart
Listening to others while they are speaking
Addressing concerns but not doing anything about them
What is the communication?
The process of sending and receiving messages
Talking to a peer
Petting a dog
Two or more people talking
What is empathy
Feelings of pity and sorrow for someone else’s misfortune
Feelings of happiness at another's misfortune
Misunderstanding another's feelings
The ability to understand and share the feelings of another
What is sympathy
Feelings of pity and sorrow for someone else’s misfortune
Feelings of happiness at another's misfortune
Misunderstanding another's feelings
The ability to understand and share the feelings of another
Empathy and Sympathy are the same thing
True
False
Why is communication essential in professional settings?
Because it gives you strength
Because I like blue
Because my friend Eli likes red
Because it persuades, builds relationships and self-esteem, shares information, and builds goodwill and a positive
Define impromptu
Done with a plan, organized, or rehearsed.
Done without being planned, organized, or rehearsed.
A coordinated plan.
An unorganized event by an official.
What are ethics?
Ethics are what teachers
The ability to persuade
A person's sense of right and wrong.
The talent to eat a banana in one bite
What is fear?
A biological process used to secure emergency energy
Fear isn't a thing
A biological process factoring your inner chakra
A biological process used to secure overwhelming excitement
What are ethics based on?
Values that stem from...
Our family/upbringing
Our culture
Our society
Our kitchen appliances
How do phobias differ from fear?
Phobias are natural and people are able to seek medical help for them
Phobias are natural and people are not able to seek medical help for them
Phobias aren't natural and people are not able to seek medical help for them
Phobias aren’t natural and people are able to seek medical help for them
Ethics is a dangerous word?
True
False
Communication apprehension and stage fright are the same
True
False
Is ethics a dangerous word? If so, why?
No, words can't be dangerous
Yes, because ethics vary from person to person
No, you're just a snowflake
Yes, because I think there should be more holidays off
Are communication barriers a thing?
No, just talk to them like a baby
Yes, they block messages from being sent to others
What is communication apprehension
one that is afraid to speak in public situations
one that is unafraid to speak in public situations
one that is quiet in public but loud in public
I don't know
Select the proper examples:
Communication Barriers
Language
Environment
Physical noise
Mental noise
What is an element important in communication settings and presentations?
Eye Contact
Poise & Posture
Pace & Flow
Volume
Personality
What are symbols?
Anything that stands for something in communication
Hand signs that you make with your friends
Logos
Things in the street that let you know what's ahead of you
What are common symptoms of fear when giving a speech?
Rapid heartbeat
Laying down on the floor
Feeling of faintness
Shakiness
True or False:
All symbols are positive
True
False
True or False:
Symbols can be communication barriers
True
False
True or False:
Sender and Receiver are interchangeable
True
False
What are brake lights in a speech?
Phrases used at the beginning of speeches to let the audience know that your presentation is being continued
Phrases used at the end of speeches to let the audience know that your presentation is being continued
Phrases used at the beginning of speeches to let the audience know that your presentation is being concluded
Phrases used at the end of speeches to let the audience know that your presentation is being concluded
What does the sender do in the communication process
Shares a message
Takes in information
Determines what's wrong and right
True or False:
A sender has to be human
True
False
What is a sender?
The expression of thoughts, ideas, and/or feelings
Who or what shares a message
Who or what receives a message
The method used to send a message
What is a receiver?
Who or what receives a message
The method used to send a message
The expression of thoughts, ideas, and/or feelings
Who or what shares a message
What is encoding?
Things or conditions that interfere with or block communication
The receiver's interpretation of the sender’s message
The process of converting one's thoughts into a format that will express what they mean.
Things or conditions that interfere with or block communication
What is decoding?
The receiver's interpretation of the sender’s message
The process of converting one's thoughts into a format that will express what they mean
Things or conditions that interfere with or block communication
The receiver’s response, or you can think of it as the return message, reaction or reply
Message
The process of converting one's thoughts into a format that will express what they mean.
Things or conditions that interfere with or block communication
The method used to send a message
The expression of thoughts, ideas, and/or feelings
Feedback
The expression of thoughts, ideas, and/or feelings
The method used to send a message
The receiver’s response, or you can think of it as the return message, reaction or reply
Things or conditions that interfere with or block communication
Channel
The method used to send a message
Things or conditions that interfere with or block communication
The receiver’s response, or you can think of it as the return message, reaction or reply
The expression of thoughts, ideas, and/or feelings
Communication Barrier
The expression of thoughts, ideas, and/or feelings
Things or conditions that interfere with or block communication
The receiver's interpretation of the sender’s message
The receiver’s response, or you can think of it as the return message, reaction or reply
What is teamwork?
The uncollaborated action of a group of people, especially when effective and efficient
The combined action of a group of people, especially when effective and efficient
The combined action of a group of people, especially when ineffective and inefficient
The uncollaborated action of a group of people, especially when ineffective and inefficient
True or False:
A thumbs up is a symbol and communication barrier
True
False
True or False:
Interpersonal and Intrapersonal are the same thing
True
False
What is Interpersonal?
Communicating with yourself, internally
Two or more people communicating
Entering a room with other people
Becoming personal with a friend
What are guidelines for dealing with coworkers?
Honesty
Be helpful
Resolve conflicts
Acknowledge your mistakes
Show appreciation
What is Intrapersonal?
Comparing yourself to others
Two or more people communicating
Communicating with yourself, internally
Being trapped in a box with another person
What are advantages of teamwork?
Teamwork means you don't have to put in as much work as you usually do solo
Members of skills and knowledge
Members can do your work for you
Members who work well create synergy leading to productivity and creativity
What are disadvantages of teamwork?
Poor communication
Members might not want to do all your work for you
Members may want to stay on task
Little accomplishment if the team is unorganized or doesn’t have a collective goal
Leader
Eases tension among group; keeps the peace
Guides the group. Makes sure all members understand tasks and goals
Keeps a record of meetings, plans, takes homework, etc. Usually organized
Asks questions, offers new ideas, thinks outside the box for a better outcome.
Challenger
Keeps a record of meetings, plans, takes homework, etc. Usually organized
Keeps the team focused and on task. Action oriented
Keeps a record of meetings, plans, takes home work, etc. Usually organized
Asks questions, offers new ideas, thinks outside the box for a better outcome
What is a Stereotype?
Simply the truth
An oversimplified idea about a particular type of person or thing
A very specific idea about a particular type of person or thing
A derogatory term
What do Stereotypes create?
Communication Barriers
A new opportunity
Exposure to the truth
A Bonfire
A Doer keeps the team focused and on task. Action oriented.
True
False
Thinker
Considers ideas of the group and makes tactful suggestions
Eases tension among group; keeps the peace
Asks questions, offers new ideas, thinks outside the box for a better outcome
Keeps a record of meetings, plans, takes home work, etc. Usually organized
The Supporter asks questions, offers new ideas, thinks outside the box for a better outcome
True
False; Considers ideas of the group and makes tactful suggestions.
False; Keeps a record of meetings, plans, takes home work, etc. Usually organized
False; eases tension among group; keeps the peace.
The Recorder guides the group. Makes sure all members understand tasks and goals.
True
False; Keeps a record of meetings, plans, takes home work, etc. Usually organized
False; keeps the team focused and on task. Action oriented
False; Considers ideas of the group and makes tactful suggestions
What are the key guidelines for team success?
D
Do not cooperate or coordinate together according to the members in your team. Do not create any sort of plan or list of tasks.
Create a plan and a list of tasks, Identify resources needed and get approval, assign duties and ask delegate, communicate among members, resolve conflict, be able to brainstorm to generate ideas and creativity, and celebrate success and recognize group effort
What is Copyright?
The thing you do on a computer
Federally granted property right
The little c
My right leg
What does Copyright do?
Causes theft
Give bodyguards health insurance
Protects the owner of an original from unauthorized uses of their work
What is an example of an Authoritarian leader?
Vladimir Putin
Kim Jong Un
Drake
Elon Musk
What is an example of a Democratic leader?
Nicki Minaj
Obama
Ghandi
Nelson Mandela
What is an example of a Laissez-faire leader?
Steve Jobs
Warren Buffet
Herbert Hoover
Me
What is Culture?
My left leg
Work ethic
A pyramid
A set of beliefs, attitudes, practices, and social customs that distinguish a group of people
What is discrimination?
Love
Unfair treatment of a person or group on the basis of prejudice
An essential for life
Hate
What is Diversity?
The presence of a wide range of variation in qualities or attributes of people or things
Only typical people in a closed space
Homogenous cells forming a tissue in the human body
One person
What is Inclusion
Making someone feel lesser for doing more work than others
Calling people better than you at something a "try-hard"
seeing and valuing the contribution of everyone and treating everyone fairly
Treating people inequal
What is plagiarism?
Making your own ideas
The act of claiming someone else's words or ideas as your own
Giving others the right to use your idea
Getting your idea stolen
What is cross-cultural communication?
Recognizing and adjusting to the differences and similarities between groups of people to communicate
Talking to other cultures
Making friends
Studying for prof. comm.
Which of the following is an example of Cross-Cultural Communication
Not directly saying "no" in India
Not holding prolonged eye contact
Eating food at college
Sleeping at someone elses home
How does globalization impact communication in the workplace?
Lowering job standards
by creating a more diverse workforce with people from different cultures and languages
Making people smarter
Making people dumber
What should you do if a section does not apply to you?
You write N/A in the setion
You lie about the section
You use a friends information
What is an easy open-ended question?
Bridge
Puffball
Sparkler
What does a Bridge do in an interview?
Makes the interviewer think poorly
allows the interviewee to move the conversation on from a negative or unhelpful question posed by the interviewer
What is a sparkler?
Glitter by tyler, the creator
a specific detail or anecdote shared during a response that adds a memorable element, making your point particularly impactful
Edible glitter
A fun moment shared by the interviewee
What is a hard skill?
Teachable abilities or skill sets that are easy to quantify
Skills that you have from birth
Skills that you can't obtain after age 7
What is a soft skill?
An ability that relates to how effectively you interact with yourself
An ability that relates to how effectively you interact with others
An ability that relates to how effectively you interact with people you have relationships with
What do good resumes not have?
Funky or unreadable fonts
Irrelevant hobbies
Irrelevant job experiences
Address and contact information
A social security number has 9 digits.
How are they formated?
123456789
123-45-6789
12-345-6789
123-456-789
