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Worksheets400-500/1706 New
Total questions: 31
Worksheet time: 16mins
A company is planning a digitization project. Which action should the project manager take first when defining the project scope?
Assess the current state process to define the scope of the digitization.
Digitize the current state process exactly as defined.
Redefine the current state process to scope the supporting software.
Develop the software that will support the current state process.
A project manager scheduled a session to identify risks on the current project. Most of the stakeholders did not attend the meeting, although they previously confirmed their attendance. How should the project manager proceed in order to complete the risk register?
Cancel the meeting and create the risk register using the project documents.
Continue the meeting and send the updated risk register to all stakeholders.
Run the meeting and follow up with each one of the absent stakeholders to get their input.
Escalate the issue of stakeholders not attending the meeting to the project sponsor.
A project manager is preparing a project closure report. The project sponsor is confident about the success of the project, but the client is not sure that the project outputs will achieve their business needs. Which aspect should the project manager highlight in the closure report to address the stakeholder's concern?
How the quality was managed
How the acceptance criteria were met
How the scope was managed
How the stakeholders were managed
In an attempt to streamline project communications, a project manager established a shared portal for all stakeholders to get project information. The sponsor complained about this system and says that it is ineffective. What should the project manager have done to prevent this situation from occurring?
Analyzed the sponsor's communication requirements.
Confirmed that the portal is providing adequate information.
Verified that the project team is following the communications management plan.
Ensured the sponsor had the necessary skills to use the portal.
During project execution, a key team member has to be moved to another critical project for the company. Currently, there is no other team member who can fill that role. What should the project manager do first?
Communicate the problem to the sponsor to force the key member to be maintained on the project.
Initiate a change request and replace the key member as soon as possible.
Explain to the company the importance of maintaining the key member on the project according to the vision of the project.
Evaluate the impact of the key team member's removal from the project, look for alternatives, and submit a change request if required.
An organization in a regulated industry has decided to switch from a predictive to an agile delivery approach. It has been decided that the ongoing projects will adopt Scrum, and the project manager is still accountable for the project outcomes. During the fourth sprint demo, the customer notices that a feature is not compliant with the regulations. What should the project manager do?
Have the team consult with the compliance officer to update the definition of done (DoD) for the user stories in the past sprint.
Have the product owner consult with the change control board (CCB) to have the necessary compliance requirements implemented.
Have the scrum master organize a weekly meeting with the compliance officer, the product owner, and the project team.
Have the product owner review the user stories in the product backlog with the compliance officer on a regular basis to identify any gaps.
A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses. The project manager will take over the project once the supplier has been sourced. What should the project manager do before the project starts?
Ensure that the requirements for the project are understood and that the objectives are verified before approval of an agreement.
Inform the project sponsor that once the agreement has been signed, there cannot be any changes to the scope of the project.
Notify the project sponsor that the project manager cannot be involved in the agreement negotiation process.
Ask the project sponsor to involve the legal department in the negotiation for the project agreement.
A company has agreed to run a transformation project using agile approaches. During the implementation, there is pushback from the functional groups that the project is moving too fast. What should the project manager have done at the beginning of the project to prevent this from happening?
Circulated the project charter
Assessed the organizational culture
Determined the level of maturity of the employees
Communicated the project schedule
A project manager has received a new request to integrate more features to a product. The team is fully allocated, and there is no budget to acquire new resources. What strategy should the project manager implement to deal with this situation?
Ask the team to accelerate the iterations and avoid interruptions.
Discuss the problem with the team and decide how to do the work together.
Verify team performance and ask for improvement during daily standup meetings.
Recommend that the project sponsor increases the budget to bring new resources.
According to the project contract the delivery date is approaching. However, one important material is still not on site. The construction work will have to stop and wait for this special material, delaying the project. What should the project manager do?
Record it in the risk register
Ask the client to help solve the problem
Start procuring this material from another supplier.
Engage the project team to look for alternatives to find a solution
An agile team is making infrastructure changes to the human resources (HR) application system. Conflicting requirements are being submitted by various stakeholders. What should the project manager do to help move the project forward?
Review documents provided by other teams, such as lessons learned and the risk matrix.
Attend the Scrum of Scrums to identify roadblocks and manage dependencies.
Study the technology to assist the team in decision-making if progress slows.
Encourage the stakeholders to collaborate by facilitating meetings and sharing knowledge.
A project started 12 months ago and is currently on iteration 12 of 14. The team has performed well and completed all deliverables on time. However, some team members are starting to complain about the length of the project, creating a risk for lack of performance at this critical stage. What should the project manager do as a servant leader to mitigate this risk?
Meet with the team to reinforce their responsibilities and the consequences if the project deliverables are not completed on time.
Apply additional controls to the project deliverables to ensure that all milestones are achieved on time.
Contact the functional manager to ensure that team motivation remains high until the end of the project.
Schedule a team event with the project sponsor to highlight the importance of the project and recognize the work of the team.
A project manager is new to hybrid project management and is worried about the project because it has a high level of requirements uncertainty. The team has experience with hybrid projects, performs daily standups, and is committed to the project. The project manager is concerned about losing control of the project and would like to have a more central role. How should the project manager address this issue?
Modify the daily standup meetings to include project status reporting.
Escalate the issue to the change control board (CCB) and ask for advice.
Adopt the role of supporting and empowering the project team to do the work.
Change the approach for the project to a predictive approach.
A project manager is new to hybrid project management and is worried about the project because it has a high level of requirements uncertainty. The team has experience with hybrid projects, performs daily standups, and is committed to the project. The project manager is concerned about losing control of the project and would like to have a more central role.How should the project manager address this issue?
A. Modify the daily standup meetings to include project status reporting.
B. Escalate the issue to the change control board (CCB) and ask for advice.
C. Adopt the role of supporting and empowering the project team to do the work.
D. Change the approach for the project to a predictive approach.
A project manager is leading a cross-functional team that is facing challenges in collaboration due to differing departmental priorities. What action should the project manager take to enhance teamwork?
Encourage open communication by setting up regular check-in meetings.
Implement strict deadlines to ensure that all departments meet their commitments.
Assign a single point of contact from each department to streamline communication.
Organize team-building activities to foster relationships among team members.
A project manager is leading a product development project that requires high involvement from several stakeholders. What should the project manager do to ensure this involvement?
Evaluate the engagement needs of stakeholders.
Distribute weekly status emails to stakeholders.
Engage the sponsor on the behavior of stakeholders.
Conduct weekly update meetings with stakeholders.
A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project. How should the project manager address this issue to avoid any impact to the project?
Contact the functional managers to request substitutes for the conflicting team members.
Send a warning to both team members indicating that if the issue continues, both will be removed from the project.
Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties.
Escalate both team members to their respective functional managers and let them take the appropriate actions
A project manager has just taken over a project that is halfway through its schedule. In a brief meeting with the client’s key project team, the project manager receives several requests from a specific client team member who was not at the project team meeting. The requests for information seem to be for trivial information that was previously submitted in project documents. What should the project manager do first?
Send an email to the client team member explaining that they have the information already.
Review the stakeholder register to gain insight into the expectations of that team member.
Inform the client project manager that they are sending too many trivial requests.
Update the project risk register to include potential delays in answering these requests.
A stakeholder is requesting that the project manager share project status updates on a regular basis. This stakeholder is not included in the regular distribution list. What should the project manager do?
Start sending status updates to this stakeholder based on the request.
Ask the stakeholder's manager if the stakeholder can be added to the list.
Review the stakeholder engagement and communications management plans.
Escalate the stakeholder’s request to the project sponsor.
Due to a recent budget reduction, two team members were released from an agile team. The customer is still expecting early results for the project. Which two actions should the project manager take to align customer expectations? (Choose two)
Ask the agile team to review the updated sprint velocity with the customer.
Ask the product owner to review the prioritized backlog with the customer.
Ask the agile team to review and update the quality management plan with the customer.
Review the impediments log with the customer.
Send a detailed project management plan to the customer.
At the daily project meeting, team members are complaining about receiving emails from their functional managers to support other nonproject-related tasks. This is having a negative impact on the team's productivity. What should the project manager do next?
Ask the product owner to speak with the functional managers to ensure future requirements come through the product owner.
Log this as a risk in the risk register and continue to monitor the issue at subsequent meetings.
Address this concern with the functional managers to ensure there will be no further delays.
Schedule a meeting with all of the functional managers to resolve the resource conflicts.
A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected What should the project manager do?
Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project
Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes
Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.
Explain that distribution of important news can only be done using traceable communication methods
After a project team has been working on a project for several months the project is cancelled. The project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project How should the project manager handle this situation?
Comply with the project sponsor's request to not archive the project artifacts.
Consult with the project management office (PMO) for guidance on project artifacts.
Archive the project artifacts on the project manager's local computer for future reference.
Document the project sponsor's instructions as the archived project artifacts.
A project is delayed due to an undelivered component, which was caused by a conflict between the procurement lead and the contracts manager. The project manager schedules a meeting with the two stakeholders to resolve the issue. What role does the project manager play in this situation?
Accommodator
Mediator
Arbitrator
Conciliator
A project manager is managing multiple teams. One team member complains to the project manager about the favoritism shown by a team lead to another team member and cites multiple instances. Risk Response Strategies Analyze if someone else could contribute Record the observations and move ahead Check for options to exclude the stakeholder What should the project manager do to resolve the team member's concerns?
Use the withdraw/avoid technique to allow the individuals to resolve the issue between themselves.
Use a problem-solving approach and set up a discussion with the team lead and team member.
Establish guidelines for team leads to ensure that all team members are appropriately treated.
Provide direction to the team lead on how to resolve the issue with the team member directly.
A project manager recently joined the company. At the interview, the project manager demonstrated experience with agile delivery, and the project management office (PMO) manager asked for assistance in implementing agile. What should the project manager do to initiate the adoption of agile within the company?
Organize agile workshops with the developers and testers to gain their support in using agile approaches for their projects.
Request that all the project managers and business managers receive training in the agile framework used previously by the project manager.
Advise the PMO manager to continue with the company's current predictive approaches until all the projects in execution are closed.
Assess the organization's culture to determine if agile can be used in project delivery and determine the practices to be used.
A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while What should the project manager do next regarding the feature on which the team member was working?
Assign the feature to another team member, and have them try to complete the feature by the end of this iteration
Review team capacity and reassign the functionality to additional iterations as required
Determine if the team member can work from home to complete the functionality.
Review the work in progress with the product owner to determine the next step
A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization's upper management. What should the project manager do first?
Review the benefits of the proposed changes in relation to the business case.
Assess the time overrun, and start implementation to avoid additional delays.
Request a provisional budget increase to avoid any budget overruns.
Motivate the team to avoid the frustration of working on a prolonged project.
A project manager receives feedback from the customer's leadership team regarding their annoyance about the frequency of email updates. What should the project manager have done first to prevent this?
Understood the customer's company culture
Updated the communications management plan
Analyzed customer interest and engagement
Scheduled weekly update meetings
A company is developing a new product. During project planning, a stakeholder from the legal department does not attend any of the project meetings and is not interested in the product design. How should the project manager deal with this situation?
Escalate the issue to the project sponsor and seek assistance.
Engage the project stakeholder and ensure all requirements are captured.
Review the stakeholder engagement plan and communication strategy.
Review the product requirements and update the stakeholder register.
In a fixed time and budget project the customer wants the development of a core component to be based on agile practices, as the final scope of (he requirement has not yet been fully developed. The project manager is participating in contract development with the sales team and wants to ensure that development costs do not impact the profitability of the project.
Which two controls should the project manager incorporate into the contract to specifically address the development of the core component? (Choose two)
A. Limit the number of iterations for development in the contract
B. Establish a governance committee to review the contract delivery
C. Tier the contract for fixed and agile components
D. Provide alternatives to scope change at specific project phases within the contract.
E. Require that only internal resources be utilized for this project
