WorksheetsCommunication
Total questions: 7
Worksheet time: 21mins
Name
Class
Date
1.
What does empathy mean?
4 lines
2.
Click on what communication is suitable to use with services users?
a)
Jargon
b)
Slang
c)
Verbal
d)
Non-verbal
3.
Identify non-verbal communication
a)
Facial expressions
b)
Body posture
c)
Touch
d)
Head movements
4.
If you are actively listening you are demonstrating by/with (a) (b) (c)
Choose from the below words
True
Eye contact
Open body language
Nodding
Yawning
Looking bored
Frowning
5.
What is the word that means to really understand what a person is going through? It is sometimes described as putting yourself in their shoes
4 lines
6.
Organise these options into formal and informal communication
Categorize the following
Speaking with your teacher
Job interview
Speaking with your friends
Speaking with your employer
Speaking with family
Gaming with others online
Formal
Informal
7.
Drag the correct terms into the picture
a)Noise
b)Dark room
c)Sensory impairment
d)Quiet light room
e)Open body language
f)Eye contact
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