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WorksheetsHuman Resources Pre-Test
Total questions: 50
Worksheet time: 43mins
What is one of the main duties of Human Resources Management workers?
Designing company logos
Conducting interviews
Writing software code
Managing company finances
What is the purpose of internal training?
To learn new languages
To understand company policies
To improve physical fitness
To explore new hobbies
What is a common job duty of Human Resources Management workers?
Painting office walls
Hiring new employees
Organizing company picnics
Designing websites
What might external training help improve?
Soft skills
Cooking skills
Painting skills
Singing skills
What is the role of a benefits specialist in a company?
To design marketing strategies
To ensure employees understand their benefit options
To manage company finances
To conduct job interviews
Who explains the insurance options to employees?
The CEO
The benefits specialist
The manager
The accountant
What types of violations might HR managers investigate?
Company rule violations and discrimination cases
Traffic violations
Environmental violations
Patent infringements
What is the main focus of Human Resource Management careers?
Working with and helping humans
Developing new technologies
Creating financial reports
Building infrastructure
If a business conducts SWOT analysis to decide whether or not to expand, which of the following would be categorized as an "O"?
money is available for the expansion
there is the potential for increased profits
new competition could enter the market
company expenses have increased
The main purpose of an effective performance evaluation is to
help companies determine who to fire when times get hard
help workers to determine when they should ask for a salary increase
help workers develop their strengths and work on their weaknesses
help companies to determine what other jobs workers might be good at
Which of the following acts regulates the federal minimum age for interstate commerce?
Fair Labor Standards Act
National Labor Relations Act
Revenue Act
Equal Pay Act
A CEO urges employees to buy stock in the company and then sells his/her personal stock because of a coming change that will likely decrease the stock prices. The actions of the CEO showed
a keen business acuity
loyalty to the company
unethical behavior
honesty and integrity
An example of nonverbal communication is
speaking
nodding
writing
emailing
James wants to send a personalized letter to each of his sales clients. To do this, James should use
mail-merge
auto-formatting
design templates
auto-addressing
What is the process of attracting, screening, and selecting qualified candidates for a job called?
hiring
interviewing
onboarding
recruitment
Which part of Human Resources management focuses on improving the knowledge, skills, and abilities of employees?
recruitment and selection
employee relations
training and development
compensation and benefits
What is the term for the process of evaluating and assessing employee performance?
employee evaluation
performance assessment
job appraisal
performance appraisal
Which subtopic of Human Resources management deals with maintaining a positive relationship between employees and the organization?
Recruitment and Selection
Employee Relations
Labor Relations
Compensation and Benefits
What is the term for the process of identifying and attracting potential candidates for job vacancies?
termination
interviewing
recruitment
selection
Together pay and benefits are called
compensation
profit sharing
salary
wages
Life insurance, sick leave, and holiday pay are examples of
benefits
employee contributions
pension plans
profit sharing
Actively looking for qualified candidates to fill a job is called
development
employment
procurement
recruitment
A(n) _____ is an evaluation of how well an employee is doing a job
exit interview
orientation
job description
performance appraisal
These organizations tried to improve working conditions for workers-
Political Bosses
Labor Unions
Political Machines
Farmers
Negotiations between representatives of labor and management to reach an agreement.
black lists
collective bargaining
lockouts
strikes
Safety in the workplace is required by ?
National Labor Relations Act
OSHA laws
Employee Privacy Laws
National Labor Laws
an employee's voluntary decision to leave the company
termination
demotion
resignation
transfer
A formal interview with an employee who is leaving the small business to determine his or her attitudes about the business and suggestions for improvement.
Layoff
Employee Turnover
Exit Interview
Discharge
After a need for a new employee has been established and a job description has been written, the small business owner must recruit job applicants. Sources of job applicants include:
College and university placement programs.
Referrals from existing employees.
Internet sites such Monster.com, LinkedIn.com and Indeed.com
All of the above are sources of job applicants.
Labor unions were needed during the 1800's because
industrial jobs paid low wages and many were dangerous
factory owners held nearly all the power in negotiations with workers
no laws existed yet to protect workers
all of these
A temporary work stoppage aimed at forcing management to accept union demands
Boycott
Injunction
Strike
Abraham Maslow believed that people had different levels of needs to be met. He called this:
a hierarchy of needs
a ranking system
King of the Hill
An example of active listening skills is
planning what to say next
paraphrasing what has been said
taking notes after the conversation
nodding during the conversation
When a company sends a packet of information and forms prior to the interview, be sure to
leave it at home since it is not needed at the interview
take the entire packet with you to the interview
bring information about competitors to the interview
bring your salary and benefit requirements to the interview
Two types of business partnerships are general and
contractual
fiduciary
limited
cooperative
John, the Human Resources manager, has been asked to recruit applicants for a newly created position in ethnology, a specialized area of biology. Of the following, which is the most effective method for advertising the job opening to qualified ethnologists?
Place a job ad in the classified section of the local daily newspaper
Place an ad in the jobs section of a professional ethnology website
Place an ad on a national television station to be aired during a documentary on ethnology
Place an ad in the local university's student newspaper
When an employee is giving an oral presentation, he or she should speak clearly and
in a low voice
quickly
confidently
in a monotone voice
Company ABC sends an "anniversary" card to each client on the date they started working with the company. To maintain an electronic record, they should use a
calendar
planner
card file
database
When a group is ___ possible solutions for a problem, they should record all comments and suggestions.
brainstorming
researching
thinking
working out
The planning, pricing, promoting, and distribution of goods and services is known as
advertising
marketing
logistics
forecasting
An effective evaluation system allows an employer to state expectations and
fire the employees the employer does not like
provide feedback
decrease employee moral
increase the probability of lawsuits
To be a good team leader, it is important to
be a technical expert in the field
recognize the strengths of others
be autocratic and make all decisions alone
socialize with team members and be well liked
A law that protects the rights of people with conditions such as blindness is the
National Labor Relations Act of 1935
Family & Medical Leave Act of 1993
Civil Rights Act of 1964
Americans with Disabilities Act of 1990
Human resource is all about improving employee performance.
True
False
Title VII of Civil Rights Act of 1964 is an act that forbids discrimination in all areas of employment.
True
False
Human Resource Management does not deal with the following:
Developing Employees
Handling Information Technology Issues
Improving Employee Productivity
Handling Termination
an advancement for employee within their career
Recruitment
Compensation
Promotion
Incentive
something that helps encourage one to act
Recruitment
Compensation
Promotion
Incentive
What is the core objective of Human Resources Management (HRM)?
To minimize employee turnover
To maximize employee performance
To increase company profits
To reduce training costs
What is the main objective of recruitment and selection?
To reduce company expenses
To attract, select, and retain the best talent
To increase product sales
To improve customer satisfaction
