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Quiz # 1 - Chapter 7 - BUSA 1010 Winter 2025 2S

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A clothing retailer divides its stores into men's, women's, and children's departments. This is an example of:

a)

Process departmentalization

b)

Product departmentalization

c)

Geographic departmentalization

d)

Functional departmentalization

2.

The number of employees that a manager can effectively supervise is called:

a)

Chain of command

b)

Unity of command

c)

Span of control

d)

Scale of authority

3.

In a company where supervisors frequently avoid giving tasks to subordinates because "it's faster to do it myself," the organization is likely suffering from:

a)

Over-specialization

b)

Poor delegation

c)

Excessive authority

d)

Structural conflict

4.

A regional bank maintains separate divisions for commercial banking, investment services, and insurance, each operating semi-autonomously. This represents:

a)

Functional structure

b)

Matrix structure

c)

Divisional structure

d)

Virtual structure

5.

Your company has teams that form, complete projects, and dissolve regularly, with members moving between different projects based on their skills. This best describes:

a)

Functional organization

b)

Team organization

c)

Line organization

d)

Staff organization

6.

What is the MOST likely outcome when an organization has extensive job specialization but poor coordination between specialized units?

a)

Increased productivity with higher employee satisfaction

b)

Decreased productivity with higher employee satisfaction

c)

Increased productivity with lower employee satisfaction

d)

Decreased productivity with lower employee satisfaction

7.

A company shifts from having separate managers for each function to allowing cross-functional teams to make decisions. Which organizational challenge is MOST likely to arise?

a)

Unclear accountability

b)

Excessive specialization

c)

Too much centralization

d)

Limited innovation

8.

In implementing a boundaryless organization structure, what represents the MOST significant risk?

a)

Increased operational costs

b)

Loss of strategic focus

c)

Technology implementation issues

d)

Reduced employee motivation

9.

A rapidly growing tech startup is experiencing communication breakdowns and unclear reporting relationships. The MOST effective solution would be to:

a)

Implement more specialization

b)

Increase departmentalization

c)

Establish clear lines of authority

d)

Add more management layers

10.

A global company wants to balance local responsiveness with global efficiency. Which organizational structure would be MOST appropriate?

a)

Pure functional structure

b)

Matrix structure with geographic and product divisions

c)

Simple line structure

d)

Virtual organization structure