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Worksheets30/365 Quiz
Total questions: 30
Worksheet time: 30mins
A client's company announces a reorganization, which includes changes in the senior management involved in the project. The new project sponsor is asking to put the project on hold until they review the scope.What should the project manager do next?
Discuss the requirements and update the project management plan with the new sponsor.
Discuss the issue with the project team and update the project management plan.
Amend the risk register and provide suggested mitigation strategies.
Wait for a new project scope from the new project sponsor
A project manager is reviewing the status of a large project with team members in different countries. Through the status review, the project manager notices that one team is consistently behind schedule and their work often needs to be corrected.What should the project manager do to improve the quality of this team's work?
Ask a local subject matter expert (SME) to assist the team in reviewing the project requirements.
Guide all team members and bring in external consultants to complete the work.
Review the issue with the project sponsor and work to reduce the scope for that team.
Evaluate the issue with the team to determine if they have the necessary skills to perform assignments.
A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team's manager is finding it difficult to manage the progress.Which approach should the project manager suggest using?
Agile Scrum approach
Spiral approach
Agile Kanban approach
Rapid application development approach
A project manager is working on a project for a startup company. The company launched cloud- based agile project management and DevOps training modules via the learning platform to support multiple self-paced and virtual learning formats. In a recent sprint, the quality assurance team failed to thoroughly inspect the modules before deployment, resulting in a poor customer experience.Which of the following issues is the project manager facing?
Nonconformance issue
Unmet planned-to-done ratio
Undetected error
Escaped defect
A project that has to be delivered by the targeted date has been delayed due to an unforeseen risk occurrence. How should the project manager compress the project to ensure the completion date is not affected?
Reduce the project scope.
Increase the project cost.
Add more project resources.
Fast-track the project.
A transportation company is developing a new tool to improve their delivery process. As project development for sprint two began, the executive steering committee made a request to include a new capability to perform a what-if analysis in the tool based on the customer demand and forecast.What should the project manager do next?
Include the new capability to the product backlog and continue activities based on the current plan.
Perform an impact analysis on the schedule and budget based on the additional scope.
Analyze and negotiate with the executive steering committee regarding this new request.
Revise the project schedule and budget based on the additional scope, and review with the team.
A project sponsor is promoting the use of a new technology that has not yet been approved. The technology guarantees cost savings and a delivery ahead of schedule. However, the operational support at project completion is uncertain as the service organization expressed an inability to provide support without approval of the new technology.What should the project manager do to resolve the conflict?
Acknowledge the lack of approval and focus on a resolution that will benefit the customer.
Maintain and adhere to project plans to ensure the project delivers successful outcomes.
Seek to understand the project stakeholders’ needs in an effort to support the new technology.
Communicate the project's progress to the stakeholders and promote the new technology.
A project manager is part of a cross-functional agile team. Throughout the project, it has become obvious that team members from different functional units have different perspectives of what the outcome should be.What should the project manager do to resolve this?
Schedule a meeting with the stakeholders to determine a consensus regarding the outcome.
Invite the project sponsor to the sprint review to provide clarity on the sprint outcome.
Ask the product owner to address the concerns about the project outcome during the sprint retrospective.
Product implementation portions of a project are nearing completion. The project manager schedules a series of meetings to meet with the marketing management team. During the meeting, the marketing manager tells the project manager that some key members of the department will not be available to work on the implementation for the next 3 months.What should the project manager do?
Cancel the meeting series until the marketing team provides a solution.
Consult the project team and discuss the key team members’ availability.
Shift those key members and assign them to another project.
Consult the resource management plan and escalate to the sponsor.
A company has undertaken a large transformation project in preparation for the changing economy. During the planning of the transformation project, the key resource from human resources (HR) refuses to approve the proposed project plan.What should the project manager do to gain an understanding of the cause for the resource’s refusal?
Communicate with their supervisor.
Speak directly with the resource.
Organize a team meeting.
Speak with their colleague.
At a daily standup on the second day of the sprint, the product owner asks one of the developers to add more functionality to a product backlog item that was committed to in the sprint planning. The product owner explains that the change is based on a discussion they had with a user, is critical, and should be delivered in the next release.What should the project manager do?
Organize a workshop after the standup to assess the impact.
Prepare a budget change request for additional resources.
Create a new product backlog item for the next sprint planning.
Ask the product owner to provide more details in the standup.
A project delivers every 2 weeks. The customer raises a complaint because they do not perceive business value in the products delivered even though deliveries have been completed in a timely manner.Which activity should the project manager undertake?
Change the delivery project approach.
Perform a cost-benefit analysis.
Review the risk analysis.
Review the definition for the minimum viable product (MVP).
Organizational downsizing has resulted in the key subject matter expert (SME) resource leaving a multiyear project. What should the project manager do?
Update the stakeholder register.
Consult the project sponsor.
Refer to the resource management plan.
Modify the statement of work (SOW).
During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days. What should the project manager do next?
Document the task on the kanban board and make it the highest priority.
Escalate the issue to the engineer's functional manager.
Discuss the issue with the engineer and determine how to prevent another problem.
Assign another engineer to the task due to the urgency.
A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project. What should the project manager do?
Reassign resources from other projects to pay the third-party supplier.
Explain the third-party supplier situation to the client and request payment.
Process a bank loan to pay the payroll of the third-party supplier.
Inform the client that the project must be delayed until payment is received.
A bank wants to initiate a new service for its customers that will also increase revenue. This service must comply with strict cyber regulation guidelines. Halfway through the project life cycle, the cyber regulations change, which has a large impact on the project. What type of status report should the project leader present to the stakeholders?
A report that includes a detailed risk mitigation plan and action items for complying with changes
A report that is concise and simple, and that clearly states the impact the changes will have
A report containing statistics, detailed tasks to be done, and an explanation of the impact of the changes
A report including the change control process for the requested changes and the updated risk register
A team lead for a project that is currently in execution with multiple delivery teams is issuing status updates. This communication was not discussed with the project manager, and the project stakeholders are concerned about nonalignment since other teams are not providing these updates. What should the project manager do?
Instruct the team lead to stop sending the update report.
Examine the project reporting requirements with the stakeholders.
Discuss with the team lead to understand the reason for the report.
Tell the other team leads to provide similar update reports.
A project manager is working on a project that is required to deliver value on an incremental basis. Which action should the project manager take to enable successful project execution?
Engage with the project sponsor to understand the scope.
Develop a comprehensive set of requirements.
Create a project schedule containing milestones.
Identify the tangible and intangible benefits.
A project manager assigned team members to work in pairs on a large amount of technical reports. At times, the project manager noticed that important information was not shared properly among the team. This has caused delivery delays and, ultimately, the failure to complete the project. What is the root cause of this issue?
Lack of team member training on documentation planning
Team cohesiveness was lost because team members worked in pairs
Improper assignment of tasks to team member pairings
Incorrect communication techniques applied during implementation
During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green to red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information. How should the PMO implement a better way to report the project's health?
Perform a root cause analysis (RCA) to find out why the status of projects is deteriorating so fast.
Explore reporting the earned value (EV) key performance indicators (KPIs) using agile progress as an input.
Ask the project managers to report on their projects using a Kanban board format.
Request the program managers to be more accurate when presenting status reports.
A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, the project manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations. What should the project manager do to improve communication among the team?
Setup a team communications management plan for the company and team members to follow immediately.
Explain the benefits of common working hours to aid better communication among the project team.
Share a contact log document for all the team members to make communication easier.
Arrange for some initial face-to-face team meetings for the project team to meet each other.
A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling. What should the project manager do next?
Seek an external expert to review the framework.
Arrange for external training amid the tight project schedules.
Add new members for the underperforming team.
Foster knowledge sharing and coaching among team members.
A project manager is assigned midway through a project. The team members are in different locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables. What should the project manager do first?
Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder.
Schedule a meeting with the stakeholder, and include the stakeholder’s needs in the project management plan.
Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan.
Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan.
During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue?
Adjust the project management plan to include the changes in scope.
Continue the execution as planned and defer the changes to a future phase.
Highlight the impacts of the changes during the next project meeting.
Schedule a meeting with the customer to align the approach.
Update the relevant project documents with this obstacle.
A team is not delivering the committed work. Cards are not moving on the kanban board, and the burndown chart shows that the sprint progress is slow. What should the agile project manager do?
Change the work in progress (WIP) limit to reflect the team's capacity.
Discuss the performance with senior leadership.
Meet with the project team members who are slow in delivering tasks.
Consider the use of alternative performance metrics.
A project manager is in charge of a software development project. A key stakeholder complains that they never received the functionality test status reports. The project manager provides the reports, and the stakeholder notices that an important functionality for their area was not tested. Which tool should the project manager have used to prevent this situation?
Project charter
Stakeholder register
Project scope statement
Issue log
A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the right opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision. What should the project manager do in this situation?
Engage an external vendor to perform the design phase under an iterative approach.
Define the ground rules, responsibilities, and conflict management strategies.
Request that new team members familiar with iterative approaches be assigned to this project.
Update the project schedule to consider a daily standup as part of the project design phase.
A project manager is overseeing a software development project that is running behind schedule due to unforeseen technical challenges. The team is struggling to meet deadlines, and the project manager is concerned about the impact on stakeholder satisfaction. What should the project manager do to address this issue?
Consult with the team to identify the root causes of the delays and develop a recovery plan.
Increase the team's working hours to catch up on the schedule.
Reassess the project timeline and communicate the new deadlines to stakeholders.
Request additional resources from upper management to expedite the project.
A project manager is leading a cross-functional team that is experiencing conflicts due to differing priorities among team members. During a recent meeting, tensions escalated, and collaboration has suffered. What should the project manager do to foster a more collaborative environment?
Implement team-building activities to improve relationships among team members.
Schedule one-on-one meetings with each team member to understand their concerns.
Facilitate a workshop to align team goals and clarify individual roles.
Encourage team members to resolve their conflicts independently.
A project manager is tasked with delivering a new product feature that has been prioritized by the stakeholders. However, the development team has raised concerns about the feasibility of the timeline due to existing workload. What should the project manager do to balance stakeholder expectations and team capacity?
Prioritize the feature over other ongoing projects to ensure timely delivery.
Negotiate with stakeholders to adjust the timeline based on team feedback.
Assign additional team members to the project to meet the deadline.
Communicate the team's concerns to stakeholders and propose a phased delivery approach.
