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WorksheetsCommon Courtesy Quiz
Total questions: 63
Worksheet time: 32mins
What is one way to start showing common courtesy according to the text?
By ignoring others
By starting with a smile
By being sarcastic
By avoiding eye contact
What does the text suggest about the tone of voice when greeting others?
It doesn't matter
It should be gruff
It projects courtesy
It should be sarcastic
According to the text, where should courtesy begin?
At work
At home
In public places
In school
What is the effect of being gruff or sarcastic when greeting others?
It makes the greeting more sincere
It robs the greeting of its sincerity
It makes the greeting more memorable
It has no effect on the greeting
What is a sign of respect in Western culture when entering the dwelling of a person of higher rank?
Removing your shoes
Removing your hat
Bowing deeply
Shaking hands
What should you do if you are going to be unavoidably late for an appointment?
Arrive as soon as possible without informing anyone
Call as soon as you realize the problem and give an ETA
Send a text after you arrive
Ignore the appointment
What is the recommended grace period for a habitual latecomer before proceeding with a program?
Five minutes
Ten minutes
Fifteen minutes
Twenty minutes
Why is it important to be on time for business or social engagements?
It shows you are more important than others
It is a sign of disorganization
Being late could cost you a job or a contract
It allows you to make a grand entrance
What does removing one's hat allow in modern times, besides being a nod to tradition?
Better eye contact
Better hearing
Better posture
Better speech
When should men remove their hats indoors according to the guidelines?
At athletic events
In someone's home
On public transportation
In office and hotel lobbies
According to the guidelines, when is it acceptable for women to wear a fashion hat indoors?
In a house of worship
At the table
On elevators
At a movie or any indoor performance
What is the rule for wearing hats when the national anthem is played?
Men and women should keep their hats on
Only women should remove their hats
Men should remove their hats
Everyone should keep their hats on
What is the guideline for wearing hats in restaurants and coffee shops?
Men and women should keep their hats on
Only women can wear fashion hats
Everyone should remove their hats
Only men should remove their hats
What is the exception mentioned for cancer patients regarding hat rules?
They must remove hats in religious services
They can keep their hats on at all times
They should remove hats during the national anthem
They must follow the same rules as everyone else
What should you do to avoid disturbing others when using your cell phone in public?
Speak loudly to be heard
Find a private place to talk
Use speakerphone
Play music while talking
How should you dispose of trash if there is no wastebasket nearby?
Throw it on the ground
Keep it with you until you find a trash can
Leave it on a bench
Hide it under a bush
What is considered rude when waiting in line?
Reading a book
Making long phone calls
Listening to music with earbuds
Texting quietly
What is the appropriate behavior regarding public displays of affection?
Prolonged, passionate embraces are okay
Holding hands is acceptable
Groping is encouraged
Kissing loudly is fine
What should you do if you need to use a mirror in public?
Use a public restroom
Check your reflection in a store window
Ask someone for a mirror
Use your phone camera in the middle of the street
What is the main responsibility when interacting with those who serve you, such as salesclerks and waitstaff?
To become best friends with them
To be courteous and respectful
To ignore them
To give them gifts
What is considered a polite action when using a door?
Letting it close on the person behind you
Holding the door for the next person
Ignoring the door
Slamming the door shut
What should you do if you see someone rushing to catch an elevator and there is room?
Close the door quickly
Hold the door and wait for them
Ignore them
Tell them to wait for the next one
What is a common courtesy when entering an elevator?
Enter before everyone else
Allow those in the elevator to exit before you enter
Push your way in
Stand in the doorway
What should you do when entering an elevator?
Stand in front of the button panel
Move to the back
Talk on the phone
Face the mirrors
What is a courteous action when in a car with an elderly or disabled person?
Open the car door for them
Let them open the door themselves
Ignore them
Ask them to hurry
What should you avoid doing in an elevator?
Listening to music with headphones
Pressing the button panel
Using mirrors for grooming
Moving to the back
What is a good practice when exiting an elevator?
Push others aside
Let those closest to the door leave first
Stand still and wait
Talk loudly
What should a man do when entering a taxi with a woman?
Enter first and sit in the middle
Let the woman enter first
Ignore the woman
Ask the driver to open the door
What is the traditional role of a man at a dining table regarding chairs?
Ignore the chairs
Hold the chair for the woman on his right
Sit down first
Move the chairs away
What is the general rule for moving on stairs, escalators, and moving walkways?
Keep left, pass right
Keep right, pass left
Keep left, pass left
Keep right, pass right
What should you do if you need to pass someone on a moving walkway?
Push them aside
Signal with a polite "Excuse me"
Shout loudly
Wait until they move
What is a traditional rule for a man walking with a woman on the street?
Walk on the inside of the sidewalk
Walk on the curb side of the woman
Walk behind the woman
Walk in front of the woman
What should you do when exiting a crowded area?
Stop immediately
Keep moving or step out of the traffic
Push others aside
Stand still and wait
What is recommended when walking on a sidewalk in a bustling city?
Walk in a straight line without looking
Bob and weave expertly
Push through the crowd
Walk with your eyes closed
What should you do if you accidentally bump into someone?
Ignore them
Say "Excuse me"
Walk away quickly
Start a conversation
What is the general rule for joggers and rollerbladers on sidewalks?
The faster person has the right of way
The slower person has the right of way
Always stay on the street
Use the bike lane
What should people walking their dogs on sidewalks always do?
Let the dog roam freely
Use a leash
Walk in the street
Avoid sidewalks
What is the rule regarding bicycles on sidewalks?
Bicycles are meant for sidewalks
Bicycles should stay on the road or bike path
Bicycles can be used anywhere
Bicycles should avoid bike paths
What should you do if the bus or train car starts filling up?
Move to the front of the bus or train.
Move your bag or backpack from the seat next to you and stow it.
Stand in the aisle.
Sit on the floor.
Who should you offer your seat to on public transportation?
Anyone who asks for it.
A person with a disability, a pregnant woman, or an elderly passenger.
Only your friends.
People who are standing.
What is a courteous action when riding the bus?
Ignore the driver.
Greet your driver pleasantly and say "Thanks" if you pass him when you exit.
Talk loudly on your phone.
Stand in the doorway.
What should you do with your phone on a commuter train?
Keep it on loud and talk freely.
Turn off your phone's ringer and keep calls brief.
Use it to play music loudly.
Share your phone with others.
What is advised when hailing a taxi on the street?
Jump in front of others to get the taxi first.
Go to the end of the line and wait your turn.
Stand in the middle of the road.
Shout loudly to get the driver's attention.
What percentage of the population in the United States is accounted for by people with disabilities?
10%
15%
20%
25%
What should you do if you want to offer assistance to a person with a disability?
Help them immediately
Ask them first
Ignore them
Assume they need help
Which of the following is NOT a recommended courtesy for interacting with people with disabilities?
Never stare or make jokes
Respect their independence
Ask personal questions about their disability
Speak directly with them
What should you do if your driver has been with you all day and you are unsure about tipping?
Ignore the tipping
Ask the driver about the arrangement
Assume no tip is needed
Tip a large amount without asking
What is a more respectful way to refer to someone with a disability?
Disabled person
Person with a disability
Invalid
Victim
Which term should be avoided when referring to someone who uses a wheelchair?
Wheelchair user
Wheelchair bound
Person who uses a wheelchair
Confined to a wheelchair
What is an appropriate way to get the attention of a person who is deaf?
Shout loudly
Tap gently on the arm or shoulder
Wave your hands frantically
Clap your hands
What should you do if someone is completely deaf and speech alone isn't effective?
Speak louder
Use exaggerated lip movements
Gesture or write notes
Walk away
What is a recommended way to communicate with someone who is partially deaf?
Speak quickly and loudly
Use complex words
Speak slowly and clearly
Avoid eye contact
When speaking with a person who has an interpreter, where should you direct your attention?
To the interpreter
To the person
To the mediator
To the guide dog
What should you do if a person who is blind uses a guide dog?
Pet the dog
Talk to the dog
Walk on the opposite side of the dog
Feed the dog
What is a recommended action when a person who is blind visits your home?
Speak loudly to them
Lead them to a chair and place your guiding hand on the seat
Move furniture around
Keep doors halfway open
What should you avoid doing when a person with a service dog is nearby?
Offer to read the menu aloud
Pet or feed the dog without permission
Use clock terms to indicate where things are
Speak in a natural tone of voice
What should you avoid touching when interacting with a person who uses a wheelchair?
Their wheelchair
Their cane or service dog
Their hand
Their shoulder
What is a polite way to greet someone in a wheelchair?
Lean over them
Shake their right hand
Offer a handshake and touch their arm or shoulder
Ignore them
What should you do if you don't understand someone with a speech impairment?
Pretend to understand
Ask them to repeat or clarify
Ignore them
Complete their sentences
What is a common challenge for people with mental disabilities?
Physical movement
Basic social and communication skills
Vision problems
Hearing issues
What is an important way to communicate with someone who has a developmental disability?
Use complex language
Interact at their developmental level
Speak loudly
Avoid eye contact
Why is it important to be understanding towards a person with a mental disability?
It helps them feel ignored
It shows acceptance and understanding
It makes them feel different
It allows you to avoid them
What should you do if you are in a group with someone who has a mental disability?
Ignore them
Make a point to include them
Talk over them
Leave them out of the conversation
