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WorksheetsUnit 11 Quality- quiz C
Total questions: 48
Worksheet time: 24mins
What is one of the roles of quality management in engineering?
To reduce costs
To monitor operations needed to maintain high standards
To increase production speed
To eliminate all defects.
The use of Six Sigma is primarily for (a) manufacturing.
low-volume
high-volume
custom
prototype
Standard Operating Procedures (SOPs) are used to ensure (a) and conformance to standards.
Compliance
Quality Assurance
Efficiency
Standardization
What is the role of quality standards in manufacturing?
To increase production speed
To provide guidance on design and manufacturing processes
To reduce costs
To eliminate the need for compliance
Match the following key terms with their definitions:
Legislation
A law or set of laws passed by Parliament
Compliance
Compliance with standards, rules, or laws
Technical specifications
Documents that define the requirements for projects, products, or systems
Conformity
Being in accordance with commands, rules, or requests
Assurance
Certainty about something
The letters CE on a product signify that it conforms with (a) standards.
British
European
American
Asian
The British Standards Institution (BSI) is responsible for developing (a) in the UK.
Legislation
Technical specifications
Marketing strategies
Financial regulations
ISO certification confirms that an organization is meeting the requirements for quality (a) .
Control
Assurance
Management
Improvement
Which of the following is a responsibility of the Engineering Council?
Issuing reports on engineering-related policy issues
Ensuring the safety of welding professionals
Establishing internationally recognised standards of professional engineering competence
Developing skills benchmarks for the automotive industry.
Match the following engineering bodies with their roles: Institution of Mechanical Engineers (IMechE), Chartered Institution of Building Services Engineers (CIBSE), Welding Institute (TWI).
Supports mechanical engineers globally
mechanical engineers globally
Helps engineers design energy-efficient buildings
engineers design energy-efficient buildings
Ensures safety in welding and joining
safety in welding and joining
The Institute of the Motor Industry (IMI) develops skills benchmarks and qualifications for engineers and technicians working in the (a) industry.
Building
Automotive
Agricultural
Welding
A culture of quality can only be ensured if everyone is (a) to it.
Committed
Indifferent
Opposed
Unaware
The Society of Operations Engineers (SOE) is responsible for maintaining and managing (a) to ensure safety in the workplace.
Vehicles
Equipment and machinery
Buildings
Software
What is the main focus of Quality Assurance (QA)?
Product
Process
Testing
Correction
Match the following aspects with Quality Assurance (QA) or Quality Control (QC):
QA
Prevents defects
QC
Detects defects
QA
Focuses on the process
QC
Focuses on the product
Total Quality Management (TQM) aims to (a) errors in manufacturing.
Increase
Detect and reduce
Ignore
Amplify
The concept of 'Right first time' is about performing procedures correctly the (a) time. A) Last B) First C) Second D) Third.
Last
First
Second
Third
What does the acronym DMAIC stand for in the context of Six Sigma?
Define, Measure, Analyze, Improve, Control
Design, Measure, Act, Implement, Control
Define, Manage, Act, Improve, Control
Design, Manage, Analyze, Implement, Control
Match the following stages of the DMAIC process with their descriptions: 1) Define 2) Measure 3) Analyze 4) Improve 5) Control.
Identify the root cause of the problem
E
Collect data to understand the problem
B
Implement changes to fix the problem
A
Review the process regularly
C
Identify the problem to be fixed.
D
ISO 9001 is an international standard that specifies criteria for a quality management system. It helps organizations to improve (a) .
customer satisfaction
employee engagement
product design
marketing strategies
What is the purpose of a document management system in quality assurance?
To ensure documents are current and accessible
To create new documents
To delete old documents
To print documents.
To verify the precision of measuring instruments, all measuring instruments are tested regularly using a (a) . A) Specification limit B) Measurement gauge C) Document management system D) Inspection process.
Specification limit
Measurement gauge
Document management system
Inspection process
Which of the following is the first stage of inspection?
Finished products are inspected before being released.
Raw materials and components are inspected on receipt for suitability.
Samples are taken and inspected at critical points in the production process.
What is a histogram?
A) A type of pie chart
B) A graphical chart that displays data using bars of different heights
C) A line graph
D) A scatter plot.
Match the following terms with their definitions: LSL, USL, Nominal value.
The lower specification limit
LSL
The upper specification limit
USL
The target value for a process
Nominal value
Statistical process control (SPC) is used to (a) , monitor, and control a process.
Design
Measure
Ignore
Complicate
Which quality control method suits high volume production?
100 per cent sampling
SPC
Random sampling
None of the above
Match the following stages of the DMAIC methodology with their descriptions:
What is the root cause of the problem?
Define
Control the process by reviewing regularly
Measure
What is the magnitude of the problem?
Analyse
What is wrong with a process?
Improve
Eliminate the root cause and implement process changes.
Control
Which of the following is a goal of Six Sigma?
Increase manufacturing time
Increase variations
Reduce wastage
Increase defects
What is the primary purpose of Failure Mode and Effects Analysis (FMEA)?
To increase production speed
To identify and eliminate potential problems or failures
To improve employee morale
To reduce training time
Match the following advantages and disadvantages of FMEA:
It can be used for both existing and new products
It can be used for both existing and new products
It is time consuming
It enables actions to be prioritised
Evaluation is often subjective
It is time consuming
It enables actions to be prioritised
Evaluation is often subjective
Quality circles are small groups of employees that aim to improve processes by (a) problems and proposing remedies.
identifying
solving
analyzing
discussing
The 80/20 rule in Pareto analysis states that roughly 80 percent of consequences come from (a) percent of the underlying causes.
10
20
30
40
In a Pareto analysis chart, an 80 percent line is drawn to work out the (a) percent defects that need attention.
10
20
30
40
What is the main focus of a Pareto analysis chart?
To identify the most significant variables
To list all possible variables
To provide a detailed statistical analysis
To specify the exact cause of a problem.
A cause and effect diagram is also known as a (a) diagram.
Pareto
Fishbone
Scatter
Bar
Which of the following is an advantage of cause and effect diagrams?
They are complex and detailed
They provide a graphical structure for analysis
They require extensive data
They are difficult to understand.
In a cause and effect diagram, causes are divided into separate branches known as (a) .
Trees
Fishbones
Charts
Graphs
What is the main purpose of Standard Operating Procedures (SOPs)?
To increase production speed
To reduce the likelihood of mistakes
To decrease employee workload
To enhance product design
Match the following components of Hierarchical SOPs with their descriptions:
Policy
Records required to ensure the process is correctly documented.
Procedures
Why the process is required.
Guidelines
The steps and the people who will perform them.
Documentation
Advice on how to meet the requirements of the product.
Standard Operating Procedures (SOPs) ensure consistency in the way tasks are performed to keep an organization running (a) .
Effective
Inefficient
Smoothly
Disorganized
What is a hierarchical SOP used for?
To organize tasks in a sequence
To manage employee schedules
To evaluate performance
To create a list of processes.
Match the following steps in SOP production with their descriptions: 1) Create a list of processes 2) Identify the audience 3) Define the objectives 4) Choose a format 5) Write the SOP.
Specify the end result of the SOP
Specify the end result of the SOP
Who will read the SOP?
Who will read the SOP?
Step-by-step, hierarchical steps, flowcharts
Step-by-step, hierarchical steps, flowcharts
E.g. repairing a machine
E.g. repairing a machine
Specify the end result of the SOP.
Specify the end result of the SOP.
A SOP for a maintenance task might use the following format: title and document number, equipment and materials required, potential hazards, and (a) .
skills required
time required
cost estimation
employee names
What is one of the quality initiatives mentioned in the case study?
Improving measurement precision when testing
Increasing production cycle times
Raising wastage costs
Slowing down inspections
Match the following quality initiatives with their descriptions: Improving measurement precision, Reducing production cycle times, Lowering wastage costs, Making inspections faster
Using sampling methods
Improving measurement precision
For each manufactured component
Reducing production cycle times
Particularly for scrap and rework
Lowering wastage costs
When testing
Making inspections faster
The organisation reported a 51 per cent annual cost savings from (a) wastage and up to an 11 per cent reduction in overall scrap and rework costs.
higher
lower
unchanged
increased
The SPC data allowed machine adjustments to be (a) by an average of 20 per cent per component.
increased
limited
ignored
overlooked
