WorksheetsBusiness Etiquettes
Total questions: 20
Worksheet time: 10mins
What is the right procedure of sitting in office?
When should we sit on seats in a conference/meeting room?
As soon as You enter the room so that you may not miss the seat.
Sitting habits have nothing to do with etiquettes
When power players, and seniors have taken their seats
If there are few seats in a conference room, you will..........
quickly secure a seat for yourself
offer the seats to the power players and seniors.
offer the seats first to the power players, seniors and women.
none of the above
In business, introductions are usually made based on:
A person’s seniority
A person’s seniority in a company
Alphabetical order
It is usually random
When someone is introduced to you, you must.........
say "It’s a pleasure to meet you."
repeat their name, and say “It’s a pleasure to meet you, Mark.”
Which is the correct way of presenting Visiting Card?
Read the details of the card for a moment to know the person and then slide it in the business card holder
Politely tell the person, “I have seen your office so don’t need it”
Just glance and slide it in your wallet.
Formal Dressing
Effective listening and taking notes
All of the above
Which body Language do you find is correct?
How early should you arrive for a business meeting?
10-15 minutes early
Right on time
5 minutes early
When entering the meeting/conference room, you must........?
keep your mobile phone on silent mode.
keep your mobile phone on silent mode but vibration mode.
switch off your mobile phone.
While at work you must, if you receive a phone call you will.........
immediately answer it.
walk to cellphone usage area or pantry to answer it.
walk to cellphone usage area or pantry to answer it and ensure that you speak at a lower than normal voice so as not to disturb others.
What should you do if you are late to a meeting?
Ignore the fact
tell about poor traffic
enter the room quietly so as not to disturb others
send a text message to a colleague asking to explain your situation and inform on your behalf that you will be reporting late
send a text message to a colleague asking to explain your situation and inform everyone on your behalf that you will be reporting late. Then when you come, ensure that enter the room quietly so as not to disturb others and politely apologize and explain briefly.
Before coming to the meeting, you must always..........?
read the agenda of the meeting
prepare for the meeting
prepare questions that you need to ask or might have to answer
All of the above
If you do not know any answer, you will say......?
I do not know
I will find it out and get back to you
I will find it out and get back to you (and then ensure to respond back soon with the answer)
Your friends are criticizing about their workplace, you will...........
not indulge in the conversation.
join them in the conversation and criticize your workplace also.
You are failing to deliver the deliverables/project on agreed timeline, you will.......?
quickly inform the client about the delay.
quickly inform the team lead about the delay.
ignore and keep working.
none of the above
Discussing your salary or appraisal/hike with colleagues is.......
normal and acceptable
good, as you should be fully aware of what is happening in your team.
not a good behavior and you should refrain from discussing that.
Appropriate dress code for work is..........
formals
casuals
doesn't matter, as it depends on your mood.
Monday to Thursday it should be formals and only on Friday it could be causal
