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OST 147: Chapter 14 Assignment

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

List the elements of a financial policy and discuss the qualifying factors for each of the elements.

a)

Budgeting, Risk Management, Compliance, and Reporting

b)

Budgeting, Investment, Taxation, and Auditing

c)

Investment, Risk Management, Compliance, and Taxation

d)

Budgeting, Investment, Compliance, and Reporting

2.

Explain the role of the administrative dental assistant in managing accounts receivable.

a)

The administrative dental assistant is responsible for scheduling appointments.

b)

The administrative dental assistant manages patient records.

c)

The administrative dental assistant oversees billing and collections.

d)

The administrative dental assistant handles dental equipment maintenance.

3.

What should you record after making a collection call?

a)

The time and date of the call

b)

The amount collected

c)

The name of the person contacted

d)

All of the above

4.

What actions should be taken within 0 to 30 days according to the timetable for collection levels?

a)

Review the collection schedule

b)

Ignore the timetable

c)

Delay actions until 60 days

d)

Consult the timetable for 90 days

5.

What is the collection level for 30 to 60 days?

a)

Low

b)

Medium

c)

High

d)

Very High

6.

What is the collection level for 60 to 90 days?

a)

10% to 20%

b)

20% to 30%

c)

30% to 40%

d)

The question has a diagram associated with it. The diagram has been stored separately.

7.

What is the collection level for 90 to 120 days?

a)

The question has a diagram associated with it. The diagram has been stored separately.

b)

Low

c)

Medium

d)

High

8.

What is the collection level if there is no response to a letter or the patient does not follow through with payment promises?

a)

Level 1

b)

Level 2

c)

Level 3

d)

Level 4

9.

Explain the roadblock: 'I can wait to make this payment; dentists don’t report late payments to credit agencies.'

a)

Dentists report late payments to credit agencies.

b)

Dentists do not report late payments to credit agencies.

c)

Dentists sometimes report late payments to credit agencies.

d)

Dentists always report late payments to credit agencies.

10.

Explain the roadblock: 'Let me talk to the dentist; he is an old friend.'

a)

The speaker wants to consult the dentist because they are friends.

b)

The speaker is trying to bypass normal procedures by using personal connections.

c)

The speaker is unsure about the dentist's professional skills.

d)

The speaker is seeking a discount from the dentist.