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Worksheets

B.COM

Total questions: 52

Worksheet time: 29mins

Name
Class
Date
1.
To be effective, managers need
a)
Technical skills
b)
Interperonal skills
c)
Conceptual Skills
d)
All of the above
2.
Technical skills don't include which of the following
a)
preparing invoices
b)
accounting software
c)
solving problems
d)
employee relations
3.
Conceptual skills are most important for
a)
Top level management
b)
Mid-level management
c)
Supervisory management
d)
Front line employees
4.
Management functions include
a)
Staffing
b)
Resourcing
c)
Organizing
d)
Controlling
5.
A code of ethics is
a)
adopted by a company to specify the difference between right and wrong
b)
a document covering legal issues
c)
an agreement for the government
d)
mandatory for a business
6.
The people who work to produce goods and services are known as
a)
Capital
b)
Human Resources
c)
Raw Materials
d)
Facilities
7.
A job specification is an explanation of 
a)
the skills, knowledge, and characteristics required for a job.
b)
the responsibilities and tasks associated with a job.
c)
where a job is located within the company's facility.
d)
who manages the department where a job position is open.
8.
A commision or bonus is an example of a form of
a)
assistance program
b)
benefit
c)
compensation
d)
employee contract
9.
Making sure a company follows laws and regulations describes the HR mngt activity of
a)
staffing
b)
compliance
c)
compensation and benefits
d)
training and development
10.
Safety and Health fall under which function of HR?
a)
Training and developement
b)
Compensation and Benefits
c)
Compliance
d)
Staffing
11.

Define Production

a)

The quantity, or amount, produced within a given time

b)

Making a product or providing a service

c)

The major on going activities of a business

d)

The people involved in production

12.

Define Human Resources

a)

The people involved in production

b)

The resources used to produce a product or service.

c)

Resources provided by nature

d)

The buying of goods and services for a business

13.

Define Purchasing

a)

Productive resources; human and natural resources and capital goods

b)

The major ongoing activities of a business

c)

Money, buildings, tools, and machines necessary for production

d)

The buying of goods and services for a business

14.

Define Entrepreneurship

a)

Using/combine Factors of Production resources to create a new product or services

b)

People who work to produce goods and services

c)

The economic process or activity of producing goods and services

d)

Any resource found in nature that is used to produce goods and services

15.

Manufactured or constructed items that are used in the production of goods and services is?

a)

Capital Goods

b)

Production

c)

Natural Resources

d)

Scarcity

16.

A condition resulting from the gap between unlimited wants for goods and services and limited resources is?

a)

Dispatching

b)

Mass Production

c)

Scarcity

d)

Intermittent Production

17.

Define Follow-up

a)

buying the resources needed

b)

determining how products will be produced and how much of the product to produce

c)

the way in which production will be carried out

d)

make sure products meet standard and are completed according to plan

18.

Determining the time table to follow in production is?

a)

Scheduling

b)

Dispatching

c)

Planning

d)

Follow-up

19.

Define Provides form utility

a)

Enables businesses to be competitive

b)

Enables companies to stay in business

c)

usefulness created by altering or changing the form or shape

d)

is the creation of goods and services from the combination of economic resources

20.

Presented at the time of purchase to get money

taken off the purchase price is?

a)

Intermittent Production

b)

Sales

c)

Rebates

d)

Discount Coupons

21.
To be effective, managers need
a)
Technical skills
b)
Interperonal skills
c)
Conceptual Skills
d)
All of the above
22.
Conceptual skills are most important for
a)
Top level management
b)
Mid-level management
c)
Supervisory management
d)
Front line employees
23.
A code of ethics is
a)
adopted by a company to specify the difference between right and wrong
b)
a document covering legal issues
c)
an agreement for the government
d)
mandatory for a business
24.
A job specification is an explanation of 
a)
the skills, knowledge, and characteristics required for a job.
b)
the responsibilities and tasks associated with a job.
c)
where a job is located within the company's facility.
d)
who manages the department where a job position is open.
25.

Why do you need a business plan?

a)

To explain your idea

b)

the ability to get financing.

c)

it's a road map that sets objectives and goals for the business.

d)

To help reduce the risk of business failure.

e)

All of the above.

26.

Setting the company objectives for the coming year is an example of which business management function?

a)

Controlling

b)

Leading

c)

Organizing

d)

Planning

27.

Helping to resolve a dispute between two workers in the department is an example of which business management function?

a)

Controlling

b)

Organizing

c)

Leading

d)

Planning

28.

A change in an individual's behaviour prompted by information and experience refers to which one of the following concept?

a)

Learning

b)

Role selection

c)

Perception

d)

Motivation

29.

The extended Ps of service marketing mix is

a)

People, product, place

b)

Price, physical evidence, promotion

c)

Physical evidence, process, People

d)

Product, Process, Physical Environment

30.

The Practice of Management written by---

a)

Peter F Drucker

b)

Terry

c)

Louis Allan

d)

Henery Fayol

31.

Select the 2 advantages of branding

a)

A business can save money on marketing once the product becomes a household name.

b)

It means businesses don't have to make new items.

c)

The business can change its name if it wants to.

d)

Higher prices can be charged when consumers become loyal to the brand.

32.

Tipp-Ex is...

a)

The product

b)

The brand

33.

Brands tend to charge customers

a)

more for their products

b)

less for their products

34.

2 disadvantages of branding are..

a)

The business gains a huge following of loyal customers.

b)

The business' products can be easily copied and sold for a much cheaper price.

c)

A poor brand can affect the whole range of products produced by the manufacturer.

d)

The company cannot release new collections.

35.

In what ways can a brand be easily recognisable?

a)

By its logo

b)

By the price

c)

By the taste

d)

By its packaging

36.

Customers that buy brands expect the product to be high

a)

in price

b)

quality

37.

Hoover is the...

a)

Product

b)

Brand

38.

A well known brand might be seen as a guarantee of high quality. With some brands there can be an element of “snob value” in using them.

a)

True

b)

False

39.
A mark or design placed on a product to identify it is...
a)
brand
b)
brand position
c)
brand loyalty
d)
benefit
40.
Shelly will only buy Starbucks coffee is an example of
a)
brand position
b)
brand loyalty
c)
brand identity
d)
visual symbol
41.
Determine which of the following is a true statement:
a)
The more common the brand name, the better it is.
b)
A good brand name creates an appealing image.
c)
Long brand names are more graphically pleasing.
d)
Brand names belonging to other firms are available free.
42.

A "target audience" is identified by:

a)

Age

b)

Gender

c)

Age, gender or gender neutral

d)

Age, gender or gender neutral and common interests

43.

What is a factor that drives Global Business Development?

a)

Financial Growth and/or Loss Minimisation

b)

Financial Stability

c)

Saving Money

d)

Global Recognition

44.

Economies of scale means...

a)

cost savings or disadvantages created as a result of and increase in operation costs, resulting in higher unit input costs.

b)

wages become cheaper

c)

cost savings or advantages are created as a result of an increase in the scale of business operations, resulting in lower unit input costs.

d)

goods become cheaper

45.

What best explains Loss Minimisation as a factor that drives global business development?

a)

E-Commerce has allowed consumers to engage with businesses globally increasing customers

b)

Global business can reduce losses by producing in areas of lower labour costs

c)

Global business can increase losses by producing in areas of lower labour costs

d)

Global brand recognition has also led to increases in customer numbers

46.

What best explains Financial Growth as a factor that drives global business development?

a)

•This concept relates to reductions in costs or losses associated with running a global business

b)

Global business can reduce losses by producing in areas of lower labour costs

c)

Spread risks - Businesses can produce in a variety of locations to lower the risks of unforeseen circumstances like natural disasters or political conflicts

d)

Global brand recognition has also led to increases in customer numbers

47.

What term can be defined as: The movement towards the expansion of economic and social ties between countries through the spread of corporate institutions and the capitalist philosophy that leads to the shrinking
of the world in economic terms.

a)

Globalisation

b)

Capitalism

c)

Global Business Development

d)

Deregulation of the Financial Sector

48.

Name the factor that drives global business development by Identifying trends and spending patterns allowing businesses to identify gaps in the global marketplace and create opportunities to innovate and increase sales.

a)

Financial Growth and/or Loss Minimisation

b)

Consumer spending and purchasing patterns

c)

WTO Regulations and Sanctions

d)

Deregulation of the Financial Sector

49.

What factor drives Global Business Development as it assists Global business to reduce losses by producing in areas of lower labour costs

a)

Deregulation of the financial market

b)

Consumer purchasing and spending patterns

c)

WTO Regulations and sanctions

d)

Financial growth and/or loss minimisation

50.

The World Trade Organisation is...

a)

an organisation that sets standards for international trade and rules of FTAs.

b)

Only focuses on regulations and sanctions

c)

Controls Australia's export market

d)

Assists MNC's to exploit developing nations

51.

What is NOT part of the role of The WTO?

a)

Lowers barriers for increased access to the global market and helps facilitate trade agreements

b)

It is charged with the task of resolving conflicts if they arise

c)

It sets standards of transparency of trade partners

d)

It assists countries in forming government

52.

The process of removing government rules controlling the way that banks and other financial organisations operate is known as...

a)

Financial regulation

b)

Financial deregulation

c)

Export regulation

d)

export deregulation