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OCR GCSE Business Organisational structures

Total questions: 18

Worksheet time: 10mins

Name
Class
Date
1.

What is the main purpose of understanding organisational structures and ways of working?

a)

To increase product sales

b)

To improve employee satisfaction

c)

To understand how businesses are organized and operate efficiently

d)

To reduce operational costs

2.

What is the purpose of specialization in organizational structures?

a)

To focus on specific customer needs and tailor strategies accordingly

b)

To increase the number of employees

c)

To reduce the number of managers

d)

To eliminate competition

3.

What is the purpose of specialization in organizational structures?

a)

To focus on specific customer needs and tailor strategies accordingly

b)

To increase the number of employees

c)

To reduce the number of managers

d)

To eliminate competition

4.

What is the purpose of delegation in an organization?

a)

To increase the number of management levels.

b)

To assign tasks and responsibilities to employees.

c)

To define the reporting relationships.

d)

To ensure clear communication channels.

5.

What type of structure promotes a more collaborative and open working environment with a focus on teamwork and shared decision-making?

a)

Flat structure

b)

Hierarchical structure

c)

Matrix structure

d)

Divisional structure

6.

What term describes the vertical arrangement of positions or levels within an organization, from top to bottom?

a)

Chain of command

b)

Hierarchy

c)

Delegation

d)

Authority

7.

What is the main characteristic of a flat organisational structure?

a)

Clear chain of command

b)

Focus on teamwork and shared decision-making

c)

Cross-functional collaboration

d)

Greater specialization within each division

8.

What is the purpose of an organisation chart?

a)

To provide a clear overview of the hierarchy, relationships, and reporting lines within an organization.

b)

To outline the financial goals of the organization.

c)

To describe the marketing strategies of the organization.

d)

To list the products and services offered by the organization.

9.
What's a benefit of flat organizations?
a)
More quality communication
b)
Smaller Teams
c)
Can move up the chain more easily
d)
Quicker communication
10.

Someone who has a lower position and less authority than someone else in an organization.

a)

subordinate

b)

decentralized

c)

handoffs

11.

Select all the advantages of a flat organisational structure. (There are three correct answers)

a)

Decisions can be made more quickly.

b)

Suited to long-term growth and expansion.

c)

Improves speed of communication between employees.

d)

Improves coordination between employees.

e)

Employees tend to become specialized.

12.

Select the correct key term for the following definition:


The route by which instructions and communications flow from the top to the bottom of a business, explaining who is answerable to whom.

a)

Span of control

b)

Delayering

c)

Chain of command

d)

Delegation

e)

Subordinates

13.

The span of control describes...

a)

the number of written rules in the company

b)

the number of people a supervisor oversees

c)

the number of levels in a company

d)

none of the options listed

14.

Which of the following is an advantage to a business of delayering its organisational structure?

a)

The duties of employees may be reduced

b)

Spans of control will become narrower

c)

Promotional opportunities will improve

d)

Staff costs will be reduced in the long term

15.

In which type of organisational structure would communication from the top of the organisation to the bottom layer of the organisation be the fastest?

a)

Tall

b)

Flat

c)

Hierarchical

d)

Regional

16.

A flat organisational structure will usually have:

a)

Rigid rules

b)

A more flexible approach to decision making

c)

Many levels in the hierarchy

d)

More promotional opportunities for employees

17.

Which of the following best describes the term chain of command?

a)

Lines of authority in an organisation along which communication flows

b)

Passing authority to others

c)

A subordinate giving feedback to a superior

d)

The number of employees that directly report into a line manager

18.

Which of the following is the main advantage to a business of having a formal, internal organisational structure?

a)

Employees have clearly defined job roles and duties

b)

The layout of the organisation will be detailed on a map for new staff

c)

Every employee will report to at least two line managers

d)

Labour productivity will be lower