WorksheetsManagement Control
Total questions: 15
Worksheet time: 8mins
What is the primary purpose of control in management?
To increase the workload of employees
To monitor activities and correct deviations
To reduce the need for planning
To eliminate competition
Which of the following is NOT a characteristic of bureaucratic control?
Use of rules and regulations
Emphasis on organizational authority
Shared values and norms
Standardization of activities
Which of the following control approaches relies on market mechanisms such as price competition?
Bureaucratic control
Clan control
Market control
Strategic control
The first step in the control process is:
Measuring actual performance
Taking corrective action
Comparing performance with standards
Revising standards
What is an example of feedforward control?
Supervising employees during production
Inspecting finished products for defects
Designing quality into a product before production
Evaluating customer feedback after sales
Which performance measure considers the overall output of goods and services divided by the inputs used?
Profitability
Productivity
Effectiveness
Efficiency
What is benchmarking?
Setting unrealistic goals for employees
Reducing the size of an organization
Increasing employee salaries
Comparing performance with industry best practices
Which of the following is NOT a financial control tool?
Ratio analysis
Budget analysis
Market share analysis
Economic Value Added (EVA)
What type of control occurs after an activity is completed?
Feedback control
Feedforward control
Concurrent control
Clan control
Which of the following is NOT a method of measuring performance?
Personal observation
Reports and charts
Guesswork
Performance statements
What is the main focus of the balanced scorecard approach?
Only financial performance
Employee motivation
A combination of financial and non-financial measures
Reducing costs at any expense
What is the main characteristic of clan control?
It relies on external market forces
It depends on strict rules and policies
It regulates behavior through shared values and culture
It emphasizes financial performance
What is the purpose of financial ratio analysis?
To eliminate competition
To replace budgeting systems
To analyze an organization’s financial health
To track employee attendance
Which of the following is an example of a corrective action in the control process?
Setting new goals before evaluating past performance
Dismissing employees for non-compliance
Ignoring minor deviations in performance
Accepting all variations as normal
Which of the following is NOT a step in the control process?
Measuring actual performance
Measuring actual performance
Taking corrective action
Measuring actual performance
