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WorksheetsCâu hỏi về Tư duy thiết kế
Total questions: 109
Worksheet time: 18mins
What is the purpose of the 'Testing' phase in Design Thinking?
Start the project from scratch.
Refine the prototype.
Gather feedback and improve the prototype.
Conduct user interviews.
A toy company wants to develop a new product for children aged 6-10. They want to better understand the needs and desires of this demographic. Which method would you use to gather information in the Empathize phase of the Design Thinking process?
Organize an internal meeting with the marketing team to gather opinions.
Create an online survey and send it to parents.
Analyze sales data of current toy products on the market.
Interview a group of children in the target age range and observe them play.
Which principle will contribute to creating a successful prototype?
Design the product prototype to be minimally viable, choosing the simplest type to learn quickly from it.
Spend time preparing, planning carefully before creating the prototype, testing, and receiving feedback from users.
Design a perfect product prototype.
Do not accept any mistakes.
Which characteristic describes a good team for executing a Design Thinking project?
Uniform skills and perspectives.
Lack of creativity.
Limited collaboration.
Diverse skills and perspectives.
Hạnh Hương is a designer who frequently attends large events and travels constantly. To ensure safety and convenience in her work, she prefers to travel by car. However, due to her small stature, she struggles to get into high vehicles and feels uncomfortable, especially when wearing tight-fitting clothes. She also observes that many women of small stature who prefer tight-fitting clothes face similar issues.
Hanh Huong feels uncomfortable, especially when wearing tight-fitting clothes. She also observes that many small-statured women who prefer tight-fitting clothes face similar issues. Hanh Huong's awareness of the stated issue is an example of problem-solving focused on the user by...
Searching for solutions.
Designing solutions.
Identifying the problem.
Predicting user preferences.
In brainstorming sessions to implement the IDEATION STEP, which important note is correct?
Prioritize quantity over quality, do not impose biases, continuously brainstorm, retain creative proposals, critique others' ideas.
Be confident in creativity, continuously brainstorm, do not criticize, the goal should be to have a perfect idea rather than many ideas.
Continuously brainstorm, impose personal biases, do not judge other ideas, do not critique others' ideas.
Be confident in creativity, continuously brainstorm, prioritize quantity over quality, do not criticize, do not impose biases.
What is the English term for the first step of the design thinking process?
Test.
Define.
Prototype.
Empathize.
What is the correct order of the 5 Steps in the Design Thinking process proposed and standardized by Stanford University?
Empathize, Define the problem, Ideate, Prototype, Test.
Define the problem, Empathize, Ideate, Prototype, Test.
Empathize, Ideate, Define the problem, Prototype, Test.
Ideate, Define the problem, Empathize, Prototype, Test.
Which of the following is the CORRECT Problem Statement?
All other answers are incorrect.
UEH students are looking for a more convenient way to travel, but they lack the skills to book technology-based rides.
Young people who enjoy traveling are looking to invest in a trip.
What is the purpose of User Persona in Design Thinking?
To create fictional stories of users.
To limit creativity.
To eliminate user feedback.
To empathize with users.
What is the main purpose of prototyping in Design Thinking?
To gather feedback and learn about the strengths and weaknesses of the idea.
To serve as the final product.
To showcase the innovation of the team and its members.
To impress stakeholders.
The benefit of using an Empathy Map for many businesses is:
To assess the sales capabilities of the business.
To determine the price for a new product.
To gain a better understanding of their customer base.
No options above.
You and your team are working on a project to improve the online shopping experience on a website. During the empathy stage, you conducted user interviews and observed users interacting with the website. One user mentioned that they had difficulty navigating through product categories and often confused the wrong section. How would you address this user's feedback by applying design thinking principles?
What is the user's feedback response by applying design thinking principles?
Conduct a brainstorming session with teammates to generate improvement ideas for the navigation system and organize categories on the website.
Build a new navigation system based on initial understanding of user needs and test it with a group of users.
Collaborate with the web development team to immediately implement a completely new navigation system.
Adjust the navigation structure on the website based on user feedback, making small incremental improvements and observing each action.
What is the main goal of Design Thinking?
Maximize profits.
Create innovative solutions.
Follow established procedures.
Reduce production costs.
Which of the following statements is true about Design Thinking in problem-solving?
Design thinking limits creativity.
Design thinking focuses on user-centered solutions.
Design thinking affects decision-making slowly.
Design thinking helps provide solutions suitable for all.
In Design Thinking, what does the term 'non-linear' refer to?
Ignoring user feedback.
Revisiting and refining solutions.
Implementing the first solution.
Repeating the same idea.
How many parts does the Empathy Map consist of?
6
8
7
5
Which of the following statements is true about the goal of the Prototyping step?
All answers are correct.
Turn ideas into real solutions.
Design products to realize ideas.
Know if users like that solution.
Which step in Design Thinking focuses on refining and improving initial ideas based on user feedback?
(a)
Which step in Design Thinking focuses on refining and improving initial ideas based on user feedback?
Empathy.
Define the problem.
Ideate.
Test.
What is encouraged during brainstorming sessions?
Criticizing others' ideas.
No judgment and encouraging all ideas.
Limiting the number of ideas generated.
Holding back creative suggestions.
What role does the 'Define the problem' step in Design Thinking play?
To identify all ideas to solve the problem.
To clarify the target audience you are trying to reach.
To identify factors and standardize the model.
To define the problem that needs to be solved.
Which option is NOT a step in Design Thinking?
Ideate.
Test.
Analyze.
Prototype.
What is needed for a good PROBLEM STATEMENT?
Focus on the specific needs of the user and the PROBLEM STATEMENT must be scoped enough to be actionable.
All other answers are incorrect.
The PROBLEM STATEMENT should mention the solution to the problem.
The PROBLEM STATEMENT should narrow down to a specific method to achieve the best solution.
What does the term 'Fail fast, fail cheap' mean in Design Thinking?
Persevere despite failure.
Avoid all failures.
Ignore failures.
Learn from failures quickly and inexpensively.
In the components of the Empathy Map, what do friends, family, colleagues say?
Seeing.
Hearing.
Thinking and feeling.
Saying and Doing.
How to create a prototype that helps us communicate and quickly test?
How to create a prototype that helps us communicate and quickly test the impact of the proposed solution on users?
Conduct a survey to gather feedback on potential features.
Create a simple prototype using paper and visualize the functions of the prototype through sketches.
Build a complete mobile application with all features.
Skip the prototyping stage and go directly to testing the solution with users.
What is the main purpose of prototyping in Design Thinking?
To showcase the creativity of the team and its members.
To gather feedback and learn about the strengths and weaknesses of the idea.
To serve as the final product.
To impress stakeholders.
After testing a prototype, you realize that the prototype does not meet the needs of users. By applying the principles of design thinking, what should you do?
Completely abandon the prototype and start over with a completely new idea.
Reject the feedback and keep the prototype, hoping for better results when the product is used in practice.
User feedback during the testing process can be ignored; the success of the final product depends on other factors.
Conduct a thorough analysis of the feedback and identify aspects that need improvement in the design.
What is the goal of the 'Testing' step?
Educate users about the features of the product.
Design variations of an idea.
Learn from users.
To change the product.
Design thinking is a great model for business development because it:
Design thinking is a great model for business development because it:
Meets usability in technology.
Focuses on user desires to understand real problems and solutions.
All answers are correct.
Meets feasibility in business.
When will the Empathy Map be used?
When additional insights about customers are needed.
When additional information about competitors is needed.
When additional information about competing products is needed.
When additional information about the market of the product being developed is needed.
In the items of the Empathy Map, what friends, relatives, colleagues... say to users will be recorded in:
Thinking and feeling.
Saying and Doing.
Seeing.
Hearing.
Using the Empathy Map will be useful for:
Capturing customer behavior.
All of the above options.
Developing User Personas.
Building user images.
Hanh Huong is a designer who often has to attend many large events, moving continuously. To ensure safety and convenience in her work, she prioritizes traveling by car. However, due to her petite stature, she struggles to get into high vehicles and feels uncomfortable, especially when wearing tight outfits. She also observes that many petite women who prefer tight outfits face similar issues. Hanh Huong's awareness of the stated problem is an example of user-centered problem solving by...
Predicting user preferences.
Identifying the problem.
Searching for solutions.
Designing solutions.
What is an example of solving user-centered problems?
Predicting user preferences.
Identifying the problem.
Searching for solutions.
Designing solutions.
Which statement is correct about the goal of the Prototype Step?
All answers are correct.
Designing the product to realize the idea.
Knowing if users like the solution.
Turning ideas into real solutions.
Which of the following is the correct Problem Statement?
Students want more time to take care of their parents, but they don't have time because they have to go to university far from home.
UEH students are looking for more convenient transportation, but they lack the skills to book technology rides.
All other answers are incorrect.
Travelers want beautiful landscape photos but often have to take pictures in low light conditions when traveling and often spend a lot of time editing photos afterwards.
What is the benefit of using the Empathy Map for many businesses?
Helps understand more about their customer base.
Evaluates the sales capacity of the business.
Determines the selling price for new products.
None of the above.
Which statement best describes the goal of the 'Identifying the Problem' step in Design Thinking?
Creating user personas.
Identifying the problems and needs of users.
Building the final product.
Creating a detailed project plan.
A fast food restaurant wants to understand why young customers (18-25 years old) are increasingly choosing not to select their traditional dishes. The restaurant wants to understand this demographic better. What method would you use to gather information in the Empathize phase of the Design Thinking process?
Analyzing sales data from the past 5 years.
Organizing
Which method will you use to gather information in the Empathize stage of the Design Thinking process?
Analyze sales data from the past 5 years.
Organize an interview with young people to observe and discuss their attitudes towards traditional food.
Develop a mobile app for customers to rate products after purchase.
Compare the restaurant's menu with competitors.
Which principle will contribute to creating a successful prototype?
Design the prototype of the minimum viable product, choosing the simplest type to learn quickly from it.
Spend time preparing, planning carefully before creating the prototype, testing, and receiving feedback from users.
Design a perfect product prototype.
Do not accept any mistakes.
What is the English term for the second step of the Design Thinking process?
Test.
Define.
Prototype.
Empathize.
Sympathize.
What is the correct order of the 5 Steps in the Design Thinking process proposed and standardized by Stanford University?
Empathize, Define the problem, Ideate, Prototype, Test.
Define the problem, Empathize, Ideate, Prototype, Test.
Empathize, Ideate, Define the problem, Prototype, Test.
Ideate, Define the problem, Empathize, Prototype, Test.
A project management software company finds that many users complain about difficulties in tracking work progress and assigned tasks. After conducting in-depth interviews with some users, the research team finds that users often forget to update the status of work and have trouble finding information about completed tasks. Based on this information, what will you do to improve the situation?
Based on the information, how will you address user feedback by applying design thinking principles?
Organize a workshop with developers to quickly improve the user interface of the software.
Build an online survey to gather opinions from a large number of users about the features they want.
Create a new interface prototype for the software and test it with a small group of users.
Analyze detailed data from interviews to identify unmet user needs and build potential use scenarios.
How many parts does an Empathy Map consist of?
6
8
7
5
What is understood by 'Pain point' in design thinking?
A strength of a product.
The difficulties or inconveniences that users encounter.
A milestone in the project's progress.
A tool for generating new ideas.
What does the term 'Thinking like an alien' in Design Thinking mean?
Focusing on analyzing data in detail.
Thinking in different and creative ways to solve problems.
Looking for solutions that have been proven effective.
Strictly adhering to existing rules and processes.
What is the ultimate goal of design thinking?
To create a perfect product.
To solve problems as quickly as possible.
To optimize profits for the business.
To create value for users.
Which of the following principles is not part of design thinking?
Iterate
Flexible
Focus on solutions
User-centered
During the implementation process
Which of the following principles is not part of design thinking?
Repetition
Flexibility
Focus on solutions
User-centered
What is the significance of creating prototypes during the design thinking process?
Only for large and complex projects.
Helps the team visualize and test ideas visually.
Is the final stage of the project.
Not necessary for all projects.
Which of the following is NOT part of a good problem statement in design thinking?
Detailed description of the causes of the problem.
Providing a feasible solution to the problem.
Clearly identifying the affected user group.
Stating the importance of solving the problem.
What is the main goal of the prototyping stage in the design process?
Finalize the design drawings.
Test the feasibility of ideas and gather feedback.
Determine production costs.
Choose production materials.
A fast fashion company wants to launch a new product line for young people. They want to better understand fashion trends and preferences of this customer group. In the Test stage of the Design Thinking process, which method will help gather the most objective feedback when testing a new design sample?
Have a close group of friends test the product.
Organize a fitting session with a group of potential customers.
Post product images on social media to gather opinions.
Ask company employees to evaluate the product.
To create an effective prototype, which of the following is the most important?
Use complex design tools to create an attractive prototype.
Focus on creating a complete product.
To create an effective prototype, which of the following is the most important?
Use complex design tools to create an attractive prototype.
Focus on creating a complete product from the start.
Gather opinions from various experts.
Create a simple, user-friendly prototype that can be quickly tested.
When there is a conflict of opinions in the group, which solution is the most appropriate?
Everyone holds their own opinion.
Find the most powerful person to make the final decision.
Open discussion, listen to each other's opinions, and find the best solution for the group.
Ignore differing opinions and follow the majority opinion.
Mrs. Nga, 70 years old, has difficulty using a smartphone because the buttons are too small, the font is too small, and the interface is complex. Designing a phone application with a simple interface, large font, and basic features for elderly people like Mrs. Nga is an example of applying design thinking at which stage?
Empathize.
Define the problem.
Find solutions.
Build a prototype.
Which technique can help the group generate more ideas in the initiation phase?
Vote on ideas right from the start.
Apply strict rules during brainstorming.
Use techniques like brainstorming, mind mapping.
Focus only on one main idea.
What is the English term for the third step of the design thinking process?
Test.
Define.
Prototype.
Empathize.
Ideate.
What will the information collected in the Empathize step be used for directly in the next step?
Create a prototype.
Define the problem.
Initiate ideas.
Test.
Which of the following is NOT a correct Problem Statement?
What should be done in the next step?
Create a prototype.
Identify the problem.
Initiate ideas.
Experiment.
Which of the following is NOT a correct Problem Statement?
Elderly people have difficulty using smartphones.
The cost of living is increasing.
College students find it hard to get suitable jobs.
Users want an application to effectively manage personal finances.
What information does a complete user persona usually include?
Name, age, occupation, goals, habits, challenges.
Only name and age.
Only occupation and income.
Only goals and habits.
What materials are prototypes usually created from?
Only professional design software.
Can be made from simple materials like paper, cardboard, or online tools.
Only expensive and high-quality materials.
No materials are needed, just ideas.
Which of the following is NOT a benefit of using Empathy Maps?
Helps businesses understand customers better.
Helps businesses improve products and services.
Helps businesses reduce production costs.
Helps businesses enhance competitiveness.
You and your team have developed a new feature for an e-commerce website. During testing, after deployment, you notice the conversion rate has decreased. How would you address this by applying design thinking principles?
Find a way to promote the new feature more strongly.
Investigate if there are any technical issues.
Conduct a survey to understand why users are not using the new feature.
Discard this feature and develop a new one.
Which of the following best describes design thinking?
Which of the following best describes design thinking?
Design thinking only focuses on technology products.
Design thinking is a linear and structured process.
Design thinking is an iterative process focused on the user.
Design thinking is only suitable for large companies.
Why is prototyping important in design thinking?
To beautify the product.
To save time.
To gather user feedback and improve the product.
To have a complete product for presentation.
What is the Double Diamond and how is it used in the design thinking process?
A tool for analyzing market data.
A form of organizing working groups.
A model consisting of two converging and diverging phases to explore and solve problems.
A method for evaluating ideas.
How many parts does an Empathy Map consist of?
6
8
7
5
Which type of prototype is most suitable for testing the feasibility of a new idea?
Complete prototype.
Paper prototype.
Interactive prototype.
3D prototype.
What is one of the biggest challenges in the testing phase?
Finding enough participants for the test.
Designing effective survey questions.
Clearly explaining the goals of the test to participants.
Analyzing the collected data.
What should be avoided during brainstorming?
Throwing out crazy ideas.
Asking for clarification on ideas.
Critiquing others' ideas.
Combining different ideas.
What sign indicates that we have correctly identified the problem?
What sign indicates that we have correctly identified the problem?
When many people agree with that problem.
When that problem causes many difficulties.
When there are many ideas to solve that problem.
All of the above.
Which option is NOT a step in Design Thinking?
Idea generation.
Testing.
Analysis.
Prototyping.
Which of the following is a good problem statement?
We need to do something to improve the world.
Users find it difficult to use our application.
How can we help new students adapt more easily?
We need a new product.
Which statement reflects the spirit of Design Thinking?
"We must do everything perfectly the first time."
"Failure is unacceptable."
"Failure is a companion of success."
"We do not need to listen to customer feedback."
When interviewing a user about a new product, you notice they often frown when using that product. Where should this information be recorded in the Empathy Map?
Seeing.
Saying and Doing.
Thinking and feeling.
Does not belong to any category.
Why is a paper prototype a useful tool in the early stages of the design process?
Because it is very beautiful and professional.
Because it helps save software development costs.
Because it allows us to quickly and flexibly test ideas.
Because it does not require any design skills.
Which type of template is best suited for testing the user interface of a mobile application?
Interactive template.
3D template.
Paper template.
Model template.
Which type of template is most suitable for testing the user interface of a mobile application?
Interactive template.
3D template.
Paper template.
Model template.
When receiving negative feedback about a prototype, what attitude should you have?
Feel disappointed and give up.
Consider it a failure.
See it as an opportunity to learn and improve.
Ignore user feedback.
What is the relationship between the 'Ideate' step and the 'Prototype' step?
These two steps are unrelated.
Ideas generated in the 'Ideate' step will be turned into prototypes for testing.
The 'Prototype' step occurs before the 'Ideate' step.
The 'Ideate' step is only important when there is a prototype.
What is a 'User persona'?
A real user.
A typical representative of a user group.
A character in a story.
A competitor.
What is a user persona and how is it related to the Empathy Map?
User persona is a marketing tool.
User persona is a competitor.
User persona is a typical representative of a customer group, and the Empathy Map helps build a more detailed user persona.
User persona is not related to the Empathy Map.
If you want to know what users usually do when facing product-related issues, which part of the Empathy Map should we consider?
Thinking and feeling
Saying and Doing
Seeing
Hearing
Why is the Empathy Map divided into such sections?
To make the Empathy Map more complex.
To help us have a more comprehensive view of the user.
To categorize information randomly.
To make the Empathy Map more visually appealing.
Hồng nhận thấy rằng gia đình mình thường xuyên vứt bỏ nhiều vỏ chai nhựa. Điều này không chỉ gây ô nhiễm môi trường mà còn lãng phí tài nguyên. Để giải quyết vấn đề này, Hồng đã có ý tưởng thu gom vỏ chai nhựa và tái chế chúng thành những sản phẩm hữu ích. Việc Minh nhận thấy vấn đề về rác thải nhựa là một ví dụ về:
Tìm kiếm giải pháp.
Thiết kế giải pháp.
Dự đoán xu hướng.
Xác định vấn đề.
Trong Bước Test của quá trình Tư duy Thiết kế, phương pháp nào dưới đây thường được sử dụng để thu thập phản hồi từ người dùng?
Phỏng vấn trực tiếp: Người nghiên cứu trực tiếp đặt câu hỏi và thu thập thông tin từ người dùng.
Khảo sát trực tuyến: Người dùng hoàn thành các câu hỏi được thiết kế trước qua các nền tảng trực tuyến.
Quan sát hành vi: Quan sát cách người dùng tương tác với sản phẩm hoặc prototype trong môi trường thực tế.
Tất cả các đáp án trên.
Trong các câu sau, câu nào là một Problem Statement phù hợp để phát triển một ứng dụng học tiếng Anh trực tuyến?
Học tiếng Anh rất quan trọng.
Nhiều người muốn cải thiện khả năng giao tiếp tiếng Anh.
Ứng dụng học tiếng Anh trên thị trường rất nhiều.
Tôi muốn học tiếng Anh giỏi hơn.
Thông tin nào sau đây KHÔNG được thể hiện trên Bản đồ thấu cảm?
Những gì khách hàng đang nghĩ.
Những gì khách hàng đang làm.
Những gì doanh nghiệp mong muốn khách hàng làm.
Những gì khách hàng đang nói.
Mục tiêu cuối cùng của Bước "Lên ý tưởng" là gì?
Chọn ra một ý tưởng duy nhất để phát triển.
Đánh giá khả năng thực hiện của các ý tưởng.
Tạo ra một danh sách các ý tưởng tiềm năng.
Tìm kiếm sự đồng thuận từ tất cả các thành viên trong nhóm.
A smartphone manufacturing company wants to improve user experience. Which of the following methods is NOT suitable for the Empathize stage?
Organize a focus group to discuss desired features on the phone.
Analyze product reviews on social media.
Develop a new phone prototype for testing.
Observe users using the phone in their daily lives.
What is one of the common mistakes when creating prototypes?
Creating too many prototypes.
Creating a prototype that is too complex.
Not being willing to change the prototype based on user feedback.
All of the above.
What is the English term for the fourth step of the design thinking process?
Test.
Define.
Prototype.
Empathize.
Ideate.
What is the greatest benefit of applying the design thinking process?
Creating unique products.
Reducing production costs.
Increasing the success rate of products.
Enhancing the company's position.
A home appliance company has noticed a decline in sales of its blender product recently. After conducting market research, the company found that many consumers complained about the loud noise when the machine operates. Based on this information, how would you address this issue by applying the principles of design thinking?
