WorksheetsOLSM3110_Continuous Improvement Quiz
Total questions: 10
Worksheet time: 5mins
What would happen if an organization ignored Continuous Process Improvement (CPI)?
Customers would be satisfied
Processes would remain stagnant or get worse over time
Employees would become more motivated
Quality would magically improve
Which of these superheroes best represents the spirit of Kaizen?
The Flash (because he works fast)
Iron Man (because he continuously upgrades his suit)
Batman (because he always follows strict procedures)
The Hulk (because he just smashes everything)
Which part of the Juran Trilogy is about maintaining performance and preventing defects?
Quality Planning
Quality Control
Quality Improvement
Quality Guesswork
If your team is using Six Sigma, what should they focus on the most?
Making data-driven decisions to reduce defects
Ignoring feedback and trusting intuition
Hiring more employees to improve quality
Making as many changes as possible, as quickly as possible
In the PDSA cycle, what is the purpose of the "Plan" phase?
Define the problem and set quality objectives
Implement improvements immediately
Train employees in new techniques
Ignore data collection
Which of the following is NOT one of the "5S" principles in Kaizen?
Sort (Seiri)
Standardize (Seiketsu)
Cleanup (Seiso)
Maximize (Seiho)
Which of these situations best represents a "Muda" (waste) in a company?
An employee spends hours redoing work because of unclear instructions
A factory uses just-in-time manufacturing to minimize excess inventory
A pizza place only makes pizzas when customers order them
A student organizes their study materials efficiently
In the PDSA cycle, what should you do if your plan fails in the "Study" phase?
Quit and never try again
Blame the process and move on
Learn from the failure and adjust the plan
Repeat the exact same process, hoping for better results
Which of the following is NOT one of the five types of problems identified in process improvement?
Compliance problems
Unstructured problems
Efficiency problems
Profitability problems
What are the three components of the Juran Trilogy?
Quality Control, Quality Planning, Quality Improvement
Product Design, Process Design, Implementation
Kaizen, Six Sigma, TQM
Risk Management, Error Control, Performance Monitoring
