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WorksheetsEBS_Chap_2_2
Total questions: 28
Worksheet time: 36mins
The hospitality industry is made up of two main categories of businesses:
Transportation
Accomodation
Food and beverage (F&B) outlets
Ticketing
Accommodations available in Singapore includes:
Hostels
Hotels
Serviced apartments
Resorts
House
Various type of hotels that cater different needs and wants of guests:
Budget Hotels
Luxury Hotels
Deluxe Hotels
Boutique Hotels
Which type of hotels has the highest level of customer service and comfort?
Budget Hotels
Deluxe Hotels
Luxury Hotels
Boutique Hotels
Which type of hotels has stylish furnishing in unique themes?
Luxury Hotels
Budget Hotels
Boutique Hotels
Deluxe Hotels
Which hotel has basic amenities and services required for a comfortable stay?
Boutique Hotels
Luxury Hotels
Budget Hotels
Deluxe Hotels
Serviced apartments normally include
a kitchen
bedrooms
a living room
a dining area
food
Organize these options into the right categories
Shangri-La's Rasa Sentosa Resort & Spa
D'Resort @ Downtown East
Ark Hostel
Rucksack Inn
River City Inn
St Regis Singapore
Mandarin Oriental Singapore
M Hotel
Orchard Scootts Residences
Pan Pacific Serviced Suites Orchard
Type of food and beverage outlets
Theme restaurants
Fine dining restaurants
Catering services
Buffet restaurants
Ethnic restaurants
Type of food and beverage outlets
Food courts and hawker centers
Fast-food restaurants
Coffee houses
Family restaurants
(a) provide exceptional ambience with well-chosen music and quality tableware.
Reorder the following career progression
Restaurant Manager
Assistant Restaurant Manager
Restaurant Supervisor
Captain
Waiter/Waitress
Organize these options into the right categories
Stamford Catering
Elsie's Kitchen Catering
Kopitiam
Tiong Bahru Food Market
Burger King
Subway
The Coffee Bean & Tea Leaf
Toast Box
Organize these options into the right categories
Carousel at Royal Plaza on Scotts
Seoul Garden
Swensen's
Shahi Maharani for Indian food
Rasa Istimewa for Malay food
Crystal Jade Place for Chinese food
Hard Rock Cafe
Organize these options into the right categories
The interior decorations, settings and furnishings are grand, elegant and stylish.
Using high quality and fresh ingredients
Staff are well-trained and attentive
Chain of restaurants based on a common theme
The decorations, food, music and service staff uniforms are all designed around the same theme.
The decorations, setting and food served reflect a particular culture.
The staff have good knowledge of the history and culture of the cuisine.
Family-friendly
Have kids' menu as well as activity sheets
Have play area for children
Organize these options into the right categories
Offer a wide variety of food
at a fixed price
Food is displayed on counters where guest serve themselves
Serving coffee and tea with simple food items
Food and beverages served over the counter
located in high foot traffic areas
Serve food and beverage that can be easily prepared and quickly served
Common menu items are burgers, fried chicken, fries and pizzas
Affordable prices
Popular to get a meal in Singapore
Offering a wide range of food and drinks
The collection of food and drinks is self-serviced
(a) refers to a place for guests to stay.
(a) are things provided for the convenience of guests to make their stay comfortable.
(a) offer not only rooms to stay in but also a wide range of recreational facilities for relaxation, sports and entertainment.
(a) provide dormitory-style rooms with shared facilities such as common bathrooms, recreational spaces and laundry areas.
_____ ___________ are often part of a chain of restaurants based on a common theme or idea.
(a)
The decorations, setting and food served in an ______ ___________ reflect a particular culture.
(a)
______ ___________ are family-friendly and often have a special kids' menu as well as activity sheets or play areas for children.
(a)
______ ___________ offer a wide variety of food that may be consumed in any amount at a fixed price.
(a)
______ _____ specialize in serving coffee and tea with simple food items such as cakes, pastries and sandwiches.
(a)
_________ ___________ serve food and beverages that can be easily prepared and quickly served.
(a)
____ ______ ___ ______ _______ has different stalls offering a wide range of food and drinks.
(a)
(a) provide food and beverages for special occasions, such as parties and business events, for a large number of guests at specific locations
