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SNU_NI3_Controlling

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Measuring performance against goals and plans

a)

PLANNING

b)

ORGANIZING

c)

STAFFING

d)

DIRECTING

e)

CONTROLLING

2.

Control is necessary to measure progress and uncover deviations from plans.

a)

True

b)

False

3.

An adequate control system must be inflexible to maintain standards.

a)

True

b)

False

4.

The basic control process includes establishing standards, measuring performance, comparing results, and correcting deviations.

a)

True

b)

False

5.

Preliminary controls are also known as feedback controls.

a)

True

b)

False

6.

Organization audit questions include whether there is a replacement plan for key personnel.

a)

True

b)

False

7.

Which of the following is NOT a requirement of an adequate control system?

a)

It must reflect the nature and needs of the activity.

b)

It must be rigid to ensure consistency.

c)

It must be economical.

d)

It must assure corrective action.

8.

What is the correct order of the four steps in the basic control process?

a)

Measure performance, establish standards, compare results, correct deviations.

b)

Establish standards, measure performance, compare results, correct deviations.

c)

Compare results, measure performance, establish standards, correct deviations.

d)

Correct deviations, establish standards, measure performance, compare results.

9.

Which type of control focuses on monitoring ongoing operations during the work process?

a)

Preliminary control

b)

Concurrent control

c)

Postaction control

d)

Feedforward control

10.

In an organization audit, which of the following questions is NOT typically included?

a)

Is there an organizational chart?

b)

Are the divisional objectives clearly defined?

c)

Is there a program for maximizing profits?

d)

Are policies and procedures clearly defined and properly communicated?