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Aircover

Total questions: 9

Worksheet time: 6mins

Name
Class
Date
1.

We should immediatly pursue an Aircover claim when owners let us know that... (Choose two)

a)

The Guest damaged a piece of art valued over $1,200

b)

Damages will exceed $10,000 on the Plus-Full Plan

c)

Damages will exceed $5,000 on the Core Plan

d)

When a natural disaster cause over $50,000 worth of damage

2.

Aircover can be use VRBO claim request

a)

True

b)

False

3.

Aircover protects which of the following, Pick two

a)

Lost income for cancelled bookings

b)

Livestock

c)

Damage to your home, furnishing and valuables

d)

Boats

4.

Any invoices/estimates most consist of an official company (a)  

5.

When should we expect a third-party insurance adjuster to come to the home to complete an assessment?

a)

When there is flooding

b)

When there is structural damage

c)

When there is damage from a fire

d)

When there is damage from a natural disaster

6.

We will always communicate with Airbnb Aircover through Travel@

a)

True

b)

False

7.

How many days from Check-out does an owner have to start an Aircover claim?

a)

10 days

b)

30 days

c)

14 days

d)

20 days

8.

How do we add the charge in Salesforce?

a)

Click "Credit Guest"

b)

Click "Refund"

c)

Click "Modify booking"

d)

Click "Legacy modify"

9.

Where do we go to start an Aircover claim?

a)

AirMessenger cases

b)

Airbnb Resolution Center

c)

Airbnb Guest account

d)

Airbnb Host account