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WorksheetsQuality Workers
Total questions: 23
Worksheet time: 12mins
How fast are first impressions formed?
1 minute
7 seconds
30 seconds
5 minutes
What should healthcare workers serve as for health?
A role model
A supervisor
A consultant
A manager
What should be avoided because they can be offensive to patients and co-workers?
Bright colors
Strong perfumes
Casual clothes
Loud music
What is the definition of empathy?
The ability to understand and share the feelings of another
The quality of being honest and having strong moral principles
The ability to do something successfully or efficiently
The quality of being friendly and considerate
What does it mean to have discretion?
The ability to make responsible decisions
The quality of being honest
The ability to work well with others
The ability to learn quickly
What is teamwork?
Working independently
Collaboration among team members
Ignoring team goals
Competing with each other
Teamwork improves ____________________ and __________________________.
Isolation; competition
Communication; efficiency
Stress; confusion
Disorganization; conflict
The team must understand the ________ of each team member.
Weaknesses
Strengths
Failures
roles
Each member of the team must be aware of the ________ limitations on duties performed.
Undefined
Legal
Unlimited
Random
General
Define: Leader
Someone who follows others
Someone who guides or directs a group
Someone who avoids responsibility
Someone who disrupts the team
Leadership is defined as:
The act of following others
The ability to lead and manage a group
The refusal to take charge
The act of ignoring team goals
Democratic leader is defined as:
A leader who makes decisions alone
A leader who involves team members in decision-making
A leader who ignores team input
A leader who enforces strict rules
Laissez-faire leader is defined as:
A leader who controls every aspect
A leader who allows team members to make decisions
A leader who ignores team input
A leader who enforces strict rules
Autocratic leader is defined as:
A leader who makes decisions alone
A leader who involves team members in decision-making
A leader who allows team members to make decisions
A leader who avoids making decisions
What is stress?
A state of complete relaxation
A physical or emotional response to demands or threats
A feeling of constant happiness
A lack of any emotional response
How does the sympathetic nervous system react in a time of stress?
It calms the body down
It prepares the body for a fight-or-flight response
It causes the body to sleep
It reduces heart rate
When does the parasympathetic nervous system react? What does it do?
During stress; it increases heart rate
After stress; it calms the body down
During stress; it causes anxiety
After stress; it increases alertness
Is all stress harmful? Why or why not?
Yes, because it always causes harm
No, because some stress can be motivating
Yes, because it never helps
No, because it always leads to relaxation
How can stress be handled?
By ignoring it
Through stress management techniques
By increasing workload
By avoiding all responsibilities
List stress reducing techniques.
Procrastination
Deep breathing exercises
Overeating
Excessive sleeping
What is a goal?
A random thought
A desired result or outcome
An unplanned event
A daily routine
What is the difference between short term and long term goals?
Short term goals are less important
Long term goals are achieved quickly
Short term goals are achieved in a shorter period
Long term goals require no planning
List the steps to time management.
Ignore deadlines
Prioritize tasks
Do everything at once
Avoid planning
