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Social Media Marketing Certification Practice Part 1

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

What are the 4 Ps of marketing?

a)

Product, Price, Place, Promotion

b)

People, Process, Physical Evidence, Performance

c)

Planning, Positioning, Pricing, Promotion

d)

Product, Price, Packaging, Promotion

2.

Social media marketers operate largely under which of the 4 Ps?

a)

Product

b)

Price

c)

Place

d)

Promotion

3.

A company must have a account before it can create ads on Snapchat.

a)

Snapchat Ads Manager

b)

Facebook Business Suite

c)

Instagram Ad Creator

d)

Twitter Ads Dashboard

4.

Jennifer visited LilysApothecary.com and provided her email to receive a monthly newsletter. After receiving a few emails from Lily’s Apothecary, Jennifer decides to fill out a form on the website that shows she is interested in purchasing a product. Which of the following would Lily’s Apothecary use to describe Jennifer?

a)

Lead

b)

Audience

c)

Influencer

d)

Follower

5.

True or False: Every business should use Instagram for social media marketing.

a)

True

b)

False

c)

Only large businesses should use Instagram

d)

Instagram is not effective for any business

6.

In reference to social media marketing, which of the following is an example of organic content?

a)

A video a company pays to promote on Facebook

b)

A PPC ad that appears at the top of search engine results

c)

A product review that a paid influencer posts on YouTube

d)

An image a company creates and shares on Instagram

7.

Which of the following best describes social media reach?

a)

The number of countries in which customers have reacted to a company’s social media activity

b)

The number of people who have been exposed to a company’s social media activity

c)

The number of people within a target market who have interacted with a company’s social media activity

d)

The number of people who follow a company’s social media account

8.

True or False: A key performance indicator (KPI) is a metric to evaluate success.

a)

True

b)

False

c)

Sometimes

d)

Rarely

9.

True or False: A social media analytics plan is the actuation of various strategies to help increase the level of overall engagement across social media platforms.

a)

True

b)

False

c)

Partially True

d)

Not Applicable

10.

If a company shares a link to its Facebook account on an Instagram post, what marketing approach is being used?

a)

Cross promotion

b)

Influencer marketing

c)

Content marketing

d)

Email marketing

11.

Which of the following countries has the most Instagram users?

a)

The United States

b)

Indonesia

c)

Brazil

d)

India

12.

When conducting a social media audit, the first step is locating and recording all social media accounts.

a)

Identifying target audience and demographics

b)

Locating and recording all social media accounts

c)

Creating a content calendar

d)

Analyzing engagement metrics

13.

If a company posts 16 pieces of educational, informative, or entertaining content and four pieces of promotional content in one month, what rule is being followed?

a)

The 70-30 rule

b)

The 80-20 rule

c)

The 60-40 rule

d)

The 90-10 rule

14.

Theo’s Pizzeria wants to use Facebook to increase revenue, so it develops a social media marketing plan and runs targeted ads. Which of the following best describes what Theo’s Pizzeria is using?

a)

Retargeting

b)

Monetization

c)

Authentication

d)

Media buying

15.

True or False: The largest percentage of Instagram users are aged 13-17 years old.

a)

True

b)

False

c)

18-24 years old

d)

25-34 years old

16.

Which of the following is an example of a data-driven decision? An apparel company wants to sell more jewelry next month, so it decides to share two jewelry-related posts on Instagram each week instead of one. A local organic grocery store is afraid it’s losing business to another store, so it decides to raise its social ad spend. A baked goods shop tests posting times on Facebook and finds that its followers are most active in the evening, so it shares content between 5 and 8 p.m. A car dealership wants to build brand awareness, so it decides to run one contest on social media a week for one month.

a)

An apparel company wants to sell more jewelry next month, so it decides to share two jewelry-related posts on Instagram each week instead of one.

b)

A local organic grocery store is afraid it’s losing business to another store, so it decides to raise its social ad spend.

c)

A baked goods shop tests posting times on Facebook and finds that its followers are most active in the evening, so it shares content between 5 and 8 p.m.

d)

A car dealership wants to build brand awareness, so it decides to run one contest on social media a week for one month.

17.

Darren calls out Barry’s, a local burger joint, on Twitter for not providing a modern, fresh take on fast food. What would be a good plan of action for Barry’s to manage the situation and its reputation?

a)

Ignore the criticism and continue business as usual

b)

React quickly and transparently about his criticism

c)

Delete the tweet and hope it goes away

d)

Respond with a defensive statement

18.

True or False: When businesses use the word “messaging,” they are only referencing a written set of words.

a)

True

b)

False

c)

Only spoken words

d)

A combination of written and spoken words

19.

A to Z Transport, a vehicle rental service, created a video that is a compilation of videos it gathered from people who have used the vehicles it rents to travel, attend events, etc. Which of the following best describes this type of content?

a)

Inorganic

b)

Paid

c)

Owned

d)

Curated

20.

If a company wants its ad to appear on the “Trends for you” section on Twitter, what kind of promotion should it run?

a)

Promoted Trend

b)

Sponsored Tweet

c)

Twitter Ad Campaign

d)

Influencer Partnership