WorksheetsProject Management Scenarios Quiz
Total questions: 16
Worksheet time: 10mins
A project that you are managing is undergoing user acceptance test. Users have found a critical bug that can impact the release date. The stakeholders are worried. But your developers have analyzed the issue and think they know a way to fix the issue in time. What should you do first?
Meet with the stakeholders and assure them that there is nothing to worry about
Meet with the team to analyze why the issue was not discovered in quality assurance phase
Meet with the team to fully understand the issue
Schedule a meeting to find a way to quickly implement the solution they first thought of
You are the project manager of project A. You are in the middle of discussing scope with the stakeholder. The stakeholder wants you to do 10 different reports while you feel is not realistic given the budget and timelines. Which of the following skills are effective in successful negotiation?
You identify based on discussions, what reports the stakeholder really needs to have versus reports that are nice to have
You explain to the stakeholder why creating all 10 reports may not be possible within the given budget and timelines
You ask the stakeholder to prioritize the top 6 reports and tell her that you can focus on getting those delivered as they would deliver most value to her business
Finally, your stakeholder settles at 7 reports and you agree to do them for her. She leaves feeling good. You leave feeling good.
You are the project manager of project A. The stakeholder wants you to do 10 different reports as project A’s deliverables. You feel that it is not realistic to produce 10 reports within the allotted budget and targeted timelines. The stakeholder wants to meet with you to negotiate scope before finalizing scope. Which of the following skills are effective in successful negotiation?
Decline the stakeholder’s invite and escalate to upper management
Meet with the stakeholder and explain why you think the scope is not achievable within given timelines and budget. Discuss about either pushing out the release date or adding budget if all 10 reports have to be created
Ask stakeholder to create a change request
Since the stakeholder wants to meet with you, she might be open to negotiating. Try to find out what her core business needs are and identify the key reports that will meet those needs. See if those reports can be delivered within given budget and timelines
You are a project manager in company ABC. You just released phase A of your project. One of the key resources Q in your project is also much sought after for other projects. You cannot officially assign him to your phase B of your project but you need his expertise. Which of the below are possible options?
Negotiate with other project managers for Q’s time, at least to provide some oversight and guidance
Request Q to conduct knowledge transfer sessions to another resource X in your team so X can pick up from where member Q left off
Check in with Q when key decisions have to be made
Escalate to management that the project cannot be done without Q and log a risk
In a company ABC, Project B ended and all the contractors were let go after the end of the project. Another Project-A is expected to end in a month. The project manager wants to place the team members in other projects but hasn’t told them or the vendors yet. This has raised concern amongst Project A’s team members, mostly contractors who aren’t sure if they will also be let go after the project. This has led to rumors and a decrease in morale and performance. One contractor quit during this critical time of Project A while other contractors are looking for other jobs during work hours. This could be because:
The project manager did not prepare the Staff release plan
The project manager did not provide recognition or rewards to the team members
The project manager did not plan for a smooth transition for the team
The project manager did not communicate well with the team
Project A created reports for use by Marketing business users. The reports displayed the effectiveness of campaigns in different parts of the country. Due to growth in business, the client now wants to include data in the report about campaign effectiveness in countries around the world. The client also wants to fix some data anomalies introduced in the reports due to expanding business in different currencies. He is willing to fund the effort and has set a desired date for report release. Can this be done as a new project?
Yes. An enhancement can be the outcome of a project
No. This is too minor to be a new project
This can be a new project only if new team members are hired
Yes. An improvement can be the outcome of a project
Resource A is an exceptionally qualified and competent software developer. All project managers in the company request his functional manager to assign him to their projects. The functional manager would:
Assign resource A to the first project manager that requested A for his project
Ask resource A to choose which project he wants to work on
Assign resource A to work on the project with the maximum budget
Assign resource A to work on the project with most visibility and benefits
Company A manufactures light bulbs. Recently, customers have been calling company A saying that the light bulbs are defective and that customer support has not been very helpful. The company has also faced an increase in manufacturing costs and decrease in profits. They are planning to implement six-sigma methodology by creating a project for the same. Which of the below can this method help with?
Minimize differences in manufacturing of light bulbs
Implement strategies to increase profits
Improve customer satisfaction
Decrease manufacturing costs
You have been named ‘Best project manager of the year’ and your team ‘Best team of the year’ in your department. Your employees don’t quit often, they like working with you, they are honest with you and trust you, and help you deliver projects to your client’s satisfaction. Which of the below have you done really well?
You acquired a team with average experience
You developed a good and effective project team
You only planned your project well
You have a good relationship with your supplier
You added new team member B to your project. One of your team members A has since become uncooperative and isn’t focused on delivering. You talk to A and find out that he is concerned about roles and responsibilities and whether B might replace him. You assure him that B has been added to help him and will not replace him. A seems satisfied with your explanation and gets to work again. Which of the following skills have you used?
Negotiation skills
Soft skills
Quality management skills
Risk management skills
You have been assigned a new project to migrate applications from one database system to a new, faster platform. Your team hasn’t worked on the new technology so far. Which of the following can be effective in helping your team members get up to speed with the new platform and start performing efficiently?
Send members to relevant classroom training
Get an external trainer to offer training on-site
Take online courses
Ask another team member who knows the new technology to train your team members
You are a project manager for a website release. The website can be used to buy and sell air tickets. Which of the following can be used to assess your team’s performance?
The client’s requirement was for search results to be returned in less than 10 seconds. The team was able to meet this objective
The client wanted the project to go live before the holiday season in November. Your team met this goal
The client wanted the project to be completed using x dollars. Your project exceeded the allotted budget
One of your team members, A doesn’t treat other team members with respect. He frequently blames them, writes rude emails, and other team members are hesitant to even communicate with him. They have expressed their concerns to you. You have noticed that this has hurt team morale and you try to resolve the issue with A. He doesn’t cooperate and the disruption continues and affects the project. What can you do?
Resolve conflict
Write a nasty email to him
Call for disciplinary action
Do nothing
Leadership is one of the key qualities a project manager should possess. Which of the following are ways to show leadership to your team?
Team building
Mentoring
Establish vision
Threaten to take disciplinary action if team don’t abide by rules
You are a project manager of a project A created to manufacture pens with LEDs. Your client has set the below conditions for the project’s deliverables:
- Not more than 1 pen that won’t write in a sample of 1,000,000
- No more than .001% variance in color from specification
- Not more than 1 pen in a sample of 100,000 that won’t light up
These conditions constitute:
Accuracy
Acceptance criteria
Out of scope items
Assumptions
Quality Assurance is carried out
At the end of production
During all stages of production
During some stages of production
