WorksheetsMastering Facilitation Skills
Total questions: 10
Worksheet time: 5mins
Which of the following best describes the primary role of a facilitator in a group discussion?
To dominate the conversation and provide all the answers
To guide the group process and encourage participation from all members
To take detailed minutes of the meeting
To make all the decisions on behalf of the group
Which of the following is NOT a key skill required for effective facilitation?
Active listening
Impartiality
Dictatorship
Time management
A facilitator notices that two group members are dominating the discussion, while others remain silent. What is the most appropriate action for the facilitator to take?
Ignore the situation and let the discussion continue
Politely intervene and invite quieter members to share their views
End the meeting immediately
Ask the dominant members to leave the group
Which of the following techniques can a facilitator use to help a group reach consensus?
Forcing a decision by majority vote
Encouraging open dialogue and summarising points of agreement
Ignoring minority opinions
Making the decision themselves
During a facilitated session, a disagreement arises between two participants. What should the facilitator do?
Take sides with the participant they agree with
Remain neutral and help both parties express their viewpoints respectfully
Ignore the disagreement
End the session immediately
Which of the following is an example of a ground rule a facilitator might set at the beginning of a session?
Only the facilitator is allowed to speak
All mobile phones must be switched off during the session
No one is allowed to disagree
Participants must leave after 10 minutes
What is the main purpose of using icebreakers at the start of a facilitated session?
To waste time before the real work begins
To help participants relax and get to know each other
To test participants’ knowledge
To introduce complex topics immediately
Which of the following best defines 'active listening' in the context of facilitation?
Waiting for your turn to speak
Repeating everything the speaker says word for word
Paying full attention, understanding, and responding thoughtfully to what is being said
Interrupting to correct the speaker
A facilitator is using a flipchart to record ideas during a brainstorming session. What is the main benefit of this approach?
It allows the facilitator to control the discussion
It provides a visual record that everyone can see and refer to
It makes the session longer
It prevents participants from contributing
Which of the following statements about facilitation is TRUE?
Facilitation is only useful in educational settings
A facilitator should remain neutral and not impose their own views
The facilitator’s main job is to lecture the group
Facilitation is the same as chairing a meeting
