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WorksheetsFinal exam questions for GE-105 Purposive Communication
Total questions: 69
Worksheet time: 35mins
What is the primary goal of active listening?
To respond quickly
To understand the speaker's message
To interrupt for clarification
To provide your own opinions
Which of the following is NOT a component of active listening?
Nodding in agreement
Making assumptions about the speaker’s intent
Asking clarifying questions
Paraphrasing what the speaker said
How can you demonstrate active listening during a conversation?
By checking your phone frequently
By summarizing only at the end of the conversation
By planning your response while the other person is speaking
By maintaining eye contact and providing feedback
Which technique is most effective for ensuring understanding in active listening?
Silent reflection
Summarizing and paraphrasing
Asking unrelated questions
Agreeing without discussion
What is an elevator pitch primarily used for?
To entertain an audience
To introduce yourself and your ideas succinctly
To provide detailed information about a project
To sell a product aggressively
Which of the following should be included in an effective elevator pitch?
Personal anecdotes unrelated to the topic
A clear statement of value or unique selling point
Technical jargon to impress the audience
Lengthy background information
Which of the following countries belongs to the Outer Circle of Kachru’s model?
United States
Philippines
France
Japan
What should you do before going to a job interview in the U.S.?
memorize every answer word-for-word
arrive exactly at the scheduled time
research the company and review the job description
wear casual clothes to feel more relaxed
What is a key characteristic of a good handshake?
It should be firm but not crushing. It should be very soft and gentle.
It should be very soft and gentle.
It should be quick and abrupt.
It should involve multiple shakes.
When giving a handshake, what is important to maintain?
Eye contact and a warm smile
Looking away to appear humble
Talking continuously while shaking hands
Keeping your left hand in your pocket
How many times should you typically pump during a handshake?
One time only
Two to three times
Five or more times
No pumping, just hold it
What should you avoid doing when preparing for a handshake?
Ensuring your hands are dry
Looking at your phone
Standing up to greet someone
Smiling warmly
Which of the following is considered a physical barrier to communication?
Noise from the environment
Prejudice against the speaker
Cultural differences in language use
Emotional distress affecting understanding
What can help overcome systematic barriers in communication?
Active listening and providing feedback
Ignoring emotional responses
Using complex vocabulary
Avoiding eye contact
The following are channels of Communication, except
Verbal Communication
Media Communication
Written Communication
Visualization
It is an element of a paragraph that is sometimes described as the "hook" which is generally used to grab readers attention.
Topic Sentence
Concluding Sentence
Supporting Sentences
Quotation
The following are some of the rules of demonstrating a proper handshake: I. Look the person in the eye II. Ask another person's hand III. Use a firm grip
I only
I and III
II and III
I, II, and III
Which of the following scenarios shows active listening?
Mina asks questions about the report of their PROFED class.
The students in the class all nod and smile with the teacher in front, discussing a new topic.
Liezel was able to summarize and synthesize the discussion when she was called for a surprise recitation
All of the above
Indonesia is a country which is in the Outer Circle because English Language is considered as a Foreign Language.
True. English is used as a Foreign Language in Indonesia
False. Indonesia is in the Expanding Circle.
True. English Language in Indonesia is in the Outer Circle
False. English in Indonesia is their Second Language
What is the primary purpose of the "hook" in a paragraph?
To summarize the main points of the paragraph
To introduce a supporting detail
To grab the reader’s attention and engage them
To provide evidence for the argument
Which of the following is a non-verbal aspect of active listening?
Giving small sounds like “uh-huh” and “I see”
Asking questions about the speaker’s message
Nodding and smiling while looking at the person speaking
Paraphrasing what you heard
Which of the following is an example of verbal active listening?
Keeping your posture open
Giving feedback by paraphrasing what you heard
Putting away phones or other distractions
Smiling and nodding
In which of Kachru’s circles of English is English the native language and used in official places?
Inner circle
Outer circle
Expanding circle
None of the above
Which of the following describes the expanding circle in Kachru’s model?
Countries where English is the native language
Countries where English is used for official business due to historical reasons
Countries where English is used as a lingua franca but does not have a historical or governmental role
Countries where English is the first language used in education
What do you call a brief 30-second way to introduce yourself?
Elevator pitch
Elevator speech
Introduction speech
Introductory pitch
_____ is an important part of a paragraph that tells you what the paragraph is all about.
Hook
Topic sentence
Supporting details
Conclusion
What is the process of sending and receiving information between two people?
Small talk
Elevator pitch
Introduction
Communication
Enumerate the types of communication.
Verbal, Non-verbal, Written, and Visual
Small Talk, Elevator Pitch, Non-verbal
Written, Spoken, Non-verbal
Reading, writing, speaking, listening
29. _______ is a light conversation people have when they don’t know each other well.
Small talk
Debate
Lecture
Argument
Which of the following pieces of information is NOT included in an elevator pitch?
The speaker’s name and school
The speaker’s values in life
Something unique about the speaker
The speaker’s “ask”
To which of the circles in Kachru’s Circle of English does Sweden belong?
Inner Circle
Outer Circle
Expanding Circle
None of the above
If you don’t understand a question during the interview, what should you do?
ignore it and answer something else
ask politely if they can repeat or explain it
end the interview
pretend you understood
Which of the following is NOT a characteristic of the word “communication”?
A communication has two parts: the sender and the recipient
Categories of Communication: verbal communication, non-verbal communication, written communication, and visualizations.
Communication is a two-way process.
Communication is simply the act of transferring information from one place, person or group to another.
Why is it important to practice interview questions before the real interview?
so you can copy someone else's answers
to make your answers longer
to improve confidence and communication
so you don’t have to research the company
______________ is a key communication skill that requires practice of paying full attention to what someone is saying in order to demonstrate unconditional acceptance and unbiased reflection.
Communication
Non-verbal communication
Active listening
Small talk
There are many different kinds of English due to no rules to tell us what correct English is.
This is true
This is false because there is only one kind of English.
This is false because there is one English that has all the correct rules we must follow
This is false because we have different kinds of English due to cultural, geographic, and historical differences that affect the English that we speak.
Which of the following is a good answer to the question “Tell me about yourself” in a U.S. interview?
My life story is too long to tell.
I’m hardworking, responsible, and excited about this role.
I don’t know, you tell me.
I’m just here because my parents told me to apply.
During a class discussion in Purposive English, Jason was asked about the correct form of English. He responded that British English is the best English because it was the first. Is this answer correct?
Yes, it is.
No, because American English is more widely used and has more speakers, so it is better.
No, because Philippines English is the best.
No, because different countries have different varieties of English that are all appropriate for the area in which the speakers of that variety are living.
Most people in Japan only use English as a Foreign Language (EFL) in which they only speak English for foreign communication purposes. In which of Kachru’s circles does English belong?
Inner circle
Outer circle
Expanding circle
Concentric circle
How is English spoken by most Filipinos in the Philippines?
English as a Native Language
English as a Second Language
English as a Foreign Language
When the interviewer says “Do you have any questions for me?”, what is a good response?
No, I just want the job.
Yes, what does a typical day in this position look like?
Can I leave now?
How soon can I take a vacation?
What is the primary purpose of communication?
To entertain
To compete with others
To inform, persuade, or express feelings
To avoid misunderstandings
What does active listening involve?
Hearing words without processing them
Engaging fully with the speaker through feedback and non-verbal cues
Planning your response while the other person speaks
Ignoring distractions
Which technique is essential for active listening?
Nodding occasionally
Asking clarifying questions
Interrupting for your own points
Maintaining silence
What does the term "World Englishes" refer to?
The English language as spoken only in the UK and the US
Varieties of English that have developed in different cultural contexts around the world
A standardized form of English used globally
The decline of English as a global language
Which of the following is a characteristic of English as a Lingua Franca (ELF)?
It strictly adheres to British or American grammar rules
It incorporates elements from multiple languages and cultures
It is only used in formal settings
It is primarily spoken by native English speakers
Which of the following best describes the impact of globalization on World Englishes?
It has led to a decrease in the number of English speakers.
It has resulted in more standardized forms of English.
It has facilitated the emergence of diverse local varieties of English.
It has eliminated regional dialects.
What characterizes the Outer Circle in Kachru's model?
Countries where English is a second language and has official status
Countries where English is not widely spoken
Countries where English is used primarily for international communication
Countries that have no historical ties to English
Which of the following is considered good body language in a U.S. job interview?
Avoiding eye contact to show respect
Slouching to look relaxed
Sitting upright and making eye contact
Crossing your arms to look serious
Which communication barrier is most likely to impact a job interview negatively?
Background noise
Cultural misunderstandings about communication norms
Wearing formal clothing
Having a firm handshake
Answer the following questions True or False: 1. Communication is the act of transferring information from one place, person, or group to another.
True
False
Active Listening includes being fully engaged in a conversation
True
False
A competent communicator knows how to overcome barriers to communication
True
False
Small talk is a serious discussion between two people
True
False
All English speakers from different countries speak exactly the same kind of English.
True
False
Noise can affect the communication process.
True
False
American English is the form of English that everyone should use.
True
False
You should answer all interview questions with long, detailed stories.
True
False
Americans don’t mind if you give a bad handshake.
True
False
It’s ok to look at your phone and listen at the same time. It won’t affect your listening.
True
False
Active listening includes verbal and non-verbal communication.
True
False
Countries in the Expanding Circle use English mostly as a foreign language.
True
False
A paragraph needs to be organized so the reader can understand it.
True
False
Smiling too much during the interview can make you look unprofessional.
True
False
Physical disabilities can be a barrier to communication.
True
False
Every communication involves a sender and at least one recipient.
True
False
World Englishes recognizes the different varieties of English around the world.
True
False
Misunderstanding occurs only when the recipient is not paying attention.
True
False
What is an elevator pitch?
A detailed presentation of your business plan
A quick overview of your background and career aspirations
A lengthy speech about your personal achievements
A discussion about your favorite hobbies
